Module: CompositeReportHelpers

Included in:

Queri::Realtime::Agents, Queri::Realtime::Calls, Queri::Realtime::Queues, Queri::Stats::AgentsAndSessions::AgentAvailability, Queri::Stats::AgentsAndSessions::AgentOccupancyReport, Queri::Stats::AgentsAndSessions::AgentPerformanceByAcdGroup, Queri::Stats::AgentsAndSessions::AnsweredCallsByCustomGroup, Queri::Stats::AgentsAndSessions::AnsweredCallsByLocation, Queri::Stats::AgentsAndSessions::AnsweredCallsByServiceGroup, Queri::Stats::AgentsAndSessions::AnsweredCallsForSelectedQueues, Queri::Stats::AgentsAndSessions::SessionAndPauseDurations, Queri::Stats::AnsweredCalls::AgentsOnQueue, Queri::Stats::AnsweredCalls::AnsweredCallsByDirection, Queri::Stats::AnsweredCalls::AnsweredCallsByQueue, Queri::Stats::AnsweredCalls::AnsweredCallsByStints, Queri::Stats::AnsweredCalls::DisconnectionCauses, Queri::Stats::AnsweredCalls::DnisUsed, Queri::Stats::AnsweredCalls::IvrSelection, Queri::Stats::AnsweredCalls::MusicOnHoldByAgent, Queri::Stats::AnsweredCalls::QueuePosition, Queri::Stats::AnsweredCalls::ServiceLevelAgreement, Queri::Stats::AnsweredCalls::Transfers, Queri::Stats::CallDistributionByDay::AnsweredCallDistributionPerDay, Queri::Stats::CallDistributionByDay::AnsweredCallWaitTimePerDay, Queri::Stats::CallDistributionByDay::InclusiveServiceLevelAgreementPerDay, Queri::Stats::CallDistributionByDay::QueueLengthPerDay, Queri::Stats::CallDistributionByDay::SalesPerDay, Queri::Stats::CallDistributionByDay::ScheduleAdherencePerDay, Queri::Stats::CallDistributionByDay::TrafficAnalysisByPeriodPerDay, Queri::Stats::CallDistributionByDay::UnansweredCallWaitTimePerDay, Queri::Stats::CallDistributionByDayOfWeek::AnsweredCallDistributionPerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::AnsweredCallWaitTimePerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::InclusiveServiceLevelAgreementPerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::QueueLengthPerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::SalesPerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::ScheduleAdherencePerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::TrafficAnalysisByPeriodPerDayOfWeek, Queri::Stats::CallDistributionByDayOfWeek::UnansweredCallWaitTimePerDayOfWeek, Queri::Stats::CallDistributionByHour::AnsweredCallDistributionPerHour, Queri::Stats::CallDistributionByHour::AnsweredCallWaitTimePerHour, Queri::Stats::CallDistributionByHour::InclusiveServiceLevelAgreementPerHour, Queri::Stats::CallDistributionByHour::QueueLengthPerHour, Queri::Stats::CallDistributionByHour::SalesPerHour, Queri::Stats::CallDistributionByHour::ScheduleAdherencePerHour, Queri::Stats::CallDistributionByHour::TrafficAnalysisByPeriodPerHour, Queri::Stats::CallDistributionByHour::UnansweredCallWaitTimePerHour, Queri::Stats::CallOutcomes::BillableActivities, Queri::Stats::CallOutcomes::CallResultsByOutcomes, Queri::Stats::CallOutcomes::DetailedAgentReport, Queri::Stats::CallOutcomes::NonbillableActivities, Queri::Stats::DetailsOfAnsweredCalls::QueueDetails, Queri::Stats::DetailsOfUnansweredCalls::DetailOfUnansweredCalls, Queri::Stats::Distributions::AcdAttemptsByQueue, Queri::Stats::Distributions::AcdAttemptsByTerminal, Queri::Stats::UnansweredCalls::AllCallsByStints, Queri::Stats::UnansweredCalls::CallOverview, Queri::Stats::UnansweredCalls::DisconnectionCauses, Queri::Stats::UnansweredCalls::DnisUsed, Queri::Stats::UnansweredCalls::DnisUsedForAllCalls, Queri::Stats::UnansweredCalls::EnterQueuePosition, Queri::Stats::UnansweredCalls::EnterQueuePositionForAllCalls, Queri::Stats::UnansweredCalls::InclusiveAnsweredServiceLevelAgreement, Queri::Stats::UnansweredCalls::InclusiveServiceLevelAgreement, Queri::Stats::UnansweredCalls::IvrSelection, Queri::Stats::UnansweredCalls::IvrSelectionForAllCalls, Queri::Stats::UnansweredCalls::UnansweredCallsByKeyPress, Queri::Stats::UnansweredCalls::UnansweredCallsByQueue, Queri::Stats::UnansweredCalls::UnansweredCallsByStints, Queri::Stats::UnansweredCalls::UnansweredCallsDistributionByLength, Queri::Stats::UnansweredCalls::UnansweredOutboundCallsByAgent

Defined in:

lib/queri/composite_report_helpers.rb