Class: Queri::Stats::CallDistributionByDay::InclusiveServiceLevelAgreementPerDay

Inherits:
Queri::Stats
  • Object
show all
Includes:
CompositeReportHelpers
Defined in:
lib/queri/stats/call_distribution_by_day/inclusive_service_level_agreement_per_day.rb

Instance Attribute Summary

Attributes inherited from Queri::Stats

#response

Class Method Summary collapse

Methods inherited from Queri::Stats

#initialize, keys, query_method

Constructor Details

This class inherits a constructor from Queri::Stats

Class Method Details

.key_translations ⇒ Object 



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# File 'lib/queri/stats/call_distribution_by_day/inclusive_service_level_agreement_per_day.rb', line 12

def key_translations
  ActiveSupport::OrderedHash[
    :day, "Day",
    :number_of_answered_calls, "Ans.",
    :number_of_unanswered_calls, "Unans.",
    :number_of_processed_calls, "Num",
    :percentage_of_calls_answered_under_10_sec, "< 10",
    :percentage_of_calls_answered_under_20_sec, "< 20",
    :percentage_of_calls_answered_under_30_sec, "< 30",
    :percentage_of_calls_answered_under_40_sec, "< 40",
    :percentage_of_calls_answered_under_50_sec, "< 50",
    :percentage_of_calls_answered_under_60_sec, "< 60",
    :percentage_of_calls_answered_under_70_sec, "< 70",
    :percentage_of_calls_answered_under_80_sec, "< 80",
    :percentage_of_calls_answered_under_90_sec, "< 90",
    :percentage_of_calls_answered_under_100_sec, "< 100",
    :percentage_of_calls_answered_under_110_sec, "< 110",
    :percentage_of_calls_answered_under_120_sec, "< 120"
  ]
end

.xml_code ⇒ Object 



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# File 'lib/queri/stats/call_distribution_by_day/inclusive_service_level_agreement_per_day.rb', line 8

def xml_code
  CallDistributionByDay.xml_code + ".InclSlaPerDay"
end