Class: Queri::Stats::Distributions::AcdAttemptsByQueue

Inherits:
Queri::Stats
  • Object
show all
Includes:
CompositeReportHelpers
Defined in:
lib/queri/stats/distributions/acd_attempts_by_queue.rb

Instance Attribute Summary

Attributes inherited from Queri::Stats

#response

Class Method Summary collapse

Methods inherited from Queri::Stats

#initialize, keys, query_method

Constructor Details

This class inherits a constructor from Queri::Stats

Class Method Details

.key_translations ⇒ Object 



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# File 'lib/queri/stats/distributions/acd_attempts_by_queue.rb', line 12

def key_translations
  ActiveSupport::OrderedHash[
    :queue, "Queue",
    :number_of_lost_agent_attempts, "N. lost",
    :average_ring_time_for_lost_attempts, "Avg ring",
    :total_ring_time_for_lost_attempts, "Ring (s)",
    :number_of_taken_agent_attempts, "N. Taken",
    :average_ring_time_for_taken_attempts, "Avg ring",
    :total_ring_time_for_taken_attempts, "Ring (s)"
  ]
end

.xml_code ⇒ Object 



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# File 'lib/queri/stats/distributions/acd_attempts_by_queue.rb', line 8

def xml_code
  Distributions.xml_code + ".AcdByQueue"
end