Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1FeedbackLabel

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1FeedbackLabel

Returns a new instance of GoogleCloudContactcenterinsightsV1FeedbackLabel.



3554
3555
3556
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3554

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#create_time ⇒ String

Output only. Create time of the label. Corresponds to the JSON property createTime

Returns:

  • (String) 


3520
3521
3522
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3520

def create_time
  @create_time
end

#label ⇒ String

String label used for Topic Modeling. Corresponds to the JSON property label

Returns:

  • (String) 


3525
3526
3527
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3525

def label
  @label
end

#labeled_resource ⇒ String

Name of the resource to be labeled. Supported resources are: * projects/ project/locations/location/qaScorecards/scorecard/revisions/revision/ qaQuestions/question* `projects/`project`/locations/`location`/issueModels/ `issue_model * projects/project/locations/location/generators/ generator_id` Corresponds to the JSON propertylabeledResource`

Returns:

  • (String) 


3534
3535
3536
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3534

def labeled_resource
  @labeled_resource
end

#name ⇒ String

Immutable. Resource name of the FeedbackLabel. Format: projects/project/ locations/location/conversations/conversation/feedbackLabels/ feedback_label Corresponds to the JSON property name

Returns:

  • (String) 


3541
3542
3543
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3541

def name
  @name
end

#qa_answer_label ⇒ Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue

Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. Corresponds to the JSON property qaAnswerLabel

Returns:



3547
3548
3549
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3547

def qa_answer_label
  @qa_answer_label
end

#update_time ⇒ String

Output only. Update time of the label. Corresponds to the JSON property updateTime

Returns:

  • (String) 


3552
3553
3554
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3552

def update_time
  @update_time
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



3559
3560
3561
3562
3563
3564
3565
3566
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 3559

def update!(**args)
  @create_time = args[:create_time] if args.key?(:create_time)
  @label = args[:label] if args.key?(:label)
  @labeled_resource = args[:labeled_resource] if args.key?(:labeled_resource)
  @name = args[:name] if args.key?(:name)
  @qa_answer_label = args[:qa_answer_label] if args.key?(:qa_answer_label)
  @update_time = args[:update_time] if args.key?(:update_time)
end