Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue

Returns a new instance of GoogleCloudContactcenterinsightsV1QaAnswerAnswerValue.



5389
5390
5391
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5389

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#bool_value ⇒ Boolean Also known as: bool_value?

Boolean value. Corresponds to the JSON property boolValue

Returns:

  • (Boolean) 


5340
5341
5342
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5340

def bool_value
  @bool_value
end

#key ⇒ String

A short string used as an identifier. Matches the value used in QaQuestion. AnswerChoice.key. Corresponds to the JSON property key

Returns:

  • (String) 


5347
5348
5349
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5347

def key
  @key
end

#na_value ⇒ Boolean Also known as: na_value?

A value of "Not Applicable (N/A)". Should only ever be true. Corresponds to the JSON property naValue

Returns:

  • (Boolean) 


5352
5353
5354
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5352

def na_value
  @na_value
end

#normalized_score ⇒ Float

Output only. Normalized score of the questions. Calculated as score / potential_score. Corresponds to the JSON property normalizedScore

Returns:

  • (Float) 


5359
5360
5361
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5359

def normalized_score
  @normalized_score
end

#num_value ⇒ Float

Numerical value. Corresponds to the JSON property numValue

Returns:

  • (Float) 


5364
5365
5366
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5364

def num_value
  @num_value
end

#potential_score ⇒ Float

Output only. The maximum potential score of the question. Corresponds to the JSON property potentialScore

Returns:

  • (Float) 


5369
5370
5371
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5369

def potential_score
  @potential_score
end

#score ⇒ Float

Output only. Numerical score of the answer. Corresponds to the JSON property score

Returns:

  • (Float) 


5374
5375
5376
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5374

def score
  @score
end

#skip_value ⇒ Boolean Also known as: skip_value?

Output only. A value of "Skip". If provided, this field may only be set to true. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated. Corresponds to the JSON property skipValue

Returns:

  • (Boolean) 


5381
5382
5383
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5381

def skip_value
  @skip_value
end

#str_value ⇒ String

String value. Corresponds to the JSON property strValue

Returns:

  • (String) 


5387
5388
5389
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5387

def str_value
  @str_value
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



5394
5395
5396
5397
5398
5399
5400
5401
5402
5403
5404
 
# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 5394

def update!(**args)
  @bool_value = args[:bool_value] if args.key?(:bool_value)
  @key = args[:key] if args.key?(:key)
  @na_value = args[:na_value] if args.key?(:na_value)
  @normalized_score = args[:normalized_score] if args.key?(:normalized_score)
  @num_value = args[:num_value] if args.key?(:num_value)
  @potential_score = args[:potential_score] if args.key?(:potential_score)
  @score = args[:score] if args.key?(:score)
  @skip_value = args[:skip_value] if args.key?(:skip_value)
  @str_value = args[:str_value] if args.key?(:str_value)
end