Class: Twilio::REST::FlexApi::V1::InsightsSegmentsInstance

Inherits:
InstanceResource show all
Defined in:
lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, payload) ⇒ InsightsSegmentsInstance

Initialize the InsightsSegmentsInstance

Parameters:

  • version (Version) —

    Version that contains the resource

  • payload (Hash) —

    payload that contains response from Twilio

  • account_sid (String) —

    The SID of the Account that created this InsightsSegments resource.

  • sid (String) —

    The SID of the Call resource to fetch.



182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 182

def initialize(version, payload )
    super(version)
    
    # Marshaled Properties
    @properties = { 
        'segment_id' => payload['segment_id'],
        'external_id' => payload['external_id'],
        'queue' => payload['queue'],
        'external_contact' => payload['external_contact'],
        'external_segment_link_id' => payload['external_segment_link_id'],
        'date' => payload['date'],
        'account_id' => payload['account_id'],
        'external_segment_link' => payload['external_segment_link'],
        'agent_id' => payload['agent_id'],
        'agent_phone' => payload['agent_phone'],
        'agent_name' => payload['agent_name'],
        'agent_team_name' => payload['agent_team_name'],
        'agent_team_name_in_hierarchy' => payload['agent_team_name_in_hierarchy'],
        'agent_link' => payload['agent_link'],
        'customer_phone' => payload['customer_phone'],
        'customer_name' => payload['customer_name'],
        'customer_link' => payload['customer_link'],
        'segment_recording_offset' => payload['segment_recording_offset'],
        'media' => payload['media'],
        'assessment_type' => payload['assessment_type'],
        'assessment_percentage' => payload['assessment_percentage'],
        'url' => payload['url'],
    }
end

Instance Method Details

#account_id ⇒ String

Returns The unique id for the account.

Returns:

  • (String) —

    The unique id for the account.



251
252
253
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 251

def 
    @properties['account_id']
end

#agent_id ⇒ String

Returns The unique id for the agent.

Returns:

  • (String) —

    The unique id for the agent.



263
264
265
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 263

def agent_id
    @properties['agent_id']
end

#agent_link ⇒ String

Returns The link to the agent conversation.

Returns:

  • (String) —

    The link to the agent conversation.



293
294
295
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 293

def agent_link
    @properties['agent_link']
end

#agent_name ⇒ String

Returns The name of the agent.

Returns:

  • (String) —

    The name of the agent.



275
276
277
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 275

def agent_name
    @properties['agent_name']
end

#agent_phone ⇒ String

Returns The phone number of the agent.

Returns:

  • (String) —

    The phone number of the agent.



269
270
271
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 269

def agent_phone
    @properties['agent_phone']
end

#agent_team_name ⇒ String

Returns The team name to which agent belongs.

Returns:

  • (String) —

    The team name to which agent belongs.



281
282
283
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 281

def agent_team_name
    @properties['agent_team_name']
end

#agent_team_name_in_hierarchy ⇒ String

Returns he team name to which agent belongs.

Returns:

  • (String) —

    he team name to which agent belongs.



287
288
289
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 287

def agent_team_name_in_hierarchy
    @properties['agent_team_name_in_hierarchy']
end

#assessment_percentage ⇒ Hash

Returns The percentage scored on the Assessments.

Returns:

  • (Hash) —

    The percentage scored on the Assessments.



335
336
337
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 335

def assessment_percentage
    @properties['assessment_percentage']
end

#assessment_type ⇒ Hash

Returns The type of the assessment.

Returns:

  • (Hash) —

    The type of the assessment.



329
330
331
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 329

def assessment_type
    @properties['assessment_type']
end

#customer_link ⇒ String

Returns The link to the customer conversation.

Returns:

  • (String) —

    The link to the customer conversation.



311
312
313
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 311

def customer_link
    @properties['customer_link']
end

#customer_name ⇒ String

Returns The name of the customer.

Returns:

  • (String) —

    The name of the customer.



305
306
307
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 305

def customer_name
    @properties['customer_name']
end

#customer_phone ⇒ String

Returns The phone number of the customer.

Returns:

  • (String) —

    The phone number of the customer.



299
300
301
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 299

def customer_phone
    @properties['customer_phone']
end

#date ⇒ String

Returns The date of the conversation.

Returns:

  • (String) —

    The date of the conversation.



245
246
247
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 245

def date
    @properties['date']
end

#external_contact ⇒ String

Returns:

  • (String) 


233
234
235
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 233

def external_contact
    @properties['external_contact']
end

#external_id ⇒ String

Returns The unique id for the conversation.

Returns:

  • (String) —

    The unique id for the conversation.



221
222
223
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 221

def external_id
    @properties['external_id']
end

#external_segment_link ⇒ String

Returns The hyperlink to recording of the task event.

Returns:

  • (String) —

    The hyperlink to recording of the task event.



257
258
259
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 257

def external_segment_link
    @properties['external_segment_link']
end

#external_segment_link_id ⇒ String

Returns The uuid for the external_segment_link.

Returns:

  • (String) —

    The uuid for the external_segment_link.



239
240
241
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 239

def external_segment_link_id
    @properties['external_segment_link_id']
end

#inspect ⇒ Object

Provide a detailed, user friendly representation



353
354
355
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 353

def inspect
    "<Twilio.FlexApi.V1.InsightsSegmentsInstance>"
end

#media ⇒ Hash

Returns The media identifiers of the conversation.

Returns:

  • (Hash) —

    The media identifiers of the conversation.



323
324
325
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 323

def media
    @properties['media']
end

#queue ⇒ String

Returns:

  • (String) 


227
228
229
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 227

def queue
    @properties['queue']
end

#segment_id ⇒ String

Returns To unique id of the segment.

Returns:

  • (String) —

    To unique id of the segment



215
216
217
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 215

def segment_id
    @properties['segment_id']
end

#segment_recording_offset ⇒ String

Returns The offset value for the recording.

Returns:

  • (String) —

    The offset value for the recording.



317
318
319
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 317

def segment_recording_offset
    @properties['segment_recording_offset']
end

#to_s ⇒ Object

Provide a user friendly representation



347
348
349
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 347

def to_s
    "<Twilio.FlexApi.V1.InsightsSegmentsInstance>"
end

#url ⇒ String

Returns:

  • (String) 


341
342
343
 
# File 'lib/twilio-ruby/rest/flex_api/v1/insights_segments.rb', line 341

def url
    @properties['url']
end