Class: Twilio::REST::FlexApi::V1::FlexFlowInstance

Inherits:
InstanceResource show all
Defined in:
lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, payload, sid: nil) ⇒ FlexFlowInstance

Initialize the FlexFlowInstance

Parameters:

  • version (Version)

    Version that contains the resource

  • payload (Hash)

    payload that contains response from Twilio

  • account_sid (String)

    The SID of the Account that created this FlexFlow resource.

  • sid (String) (defaults to: nil)

    The SID of the Call resource to fetch.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 357

def initialize(version, payload , sid: nil)
    super(version)
    
    # Marshaled Properties
    @properties = { 
        'account_sid' => payload['account_sid'],
        'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']),
        'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']),
        'sid' => payload['sid'],
        'friendly_name' => payload['friendly_name'],
        'chat_service_sid' => payload['chat_service_sid'],
        'channel_type' => payload['channel_type'],
        'contact_identity' => payload['contact_identity'],
        'enabled' => payload['enabled'],
        'integration_type' => payload['integration_type'],
        'integration' => payload['integration'],
        'long_lived' => payload['long_lived'],
        'janitor_enabled' => payload['janitor_enabled'],
        'url' => payload['url'],
    }

    # Context
    @instance_context = nil
    @params = { 'sid' => sid  || @properties['sid']  , }
end

Instance Method Details

#account_sidString

Returns The SID of the [Account](www.twilio.com/docs/iam/api/account) that created the Flex Flow resource and owns this Workflow.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 396

def 
    @properties['account_sid']
end

#channel_typeChannelType

Returns:

  • (ChannelType)


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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 432

def channel_type
    @properties['channel_type']
end

#chat_service_sidString

Returns The SID of the chat service.

Returns:

  • (String)

    The SID of the chat service.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 426

def chat_service_sid
    @properties['chat_service_sid']
end

#contact_identityString

Returns The channel contact’s Identity.

Returns:

  • (String)

    The channel contact’s Identity.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 438

def contact_identity
    @properties['contact_identity']
end

#contextFlexFlowContext

Generate an instance context for the instance, the context is capable of performing various actions. All instance actions are proxied to the context

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 387

def context
    unless @instance_context
        @instance_context = FlexFlowContext.new(@version , @params['sid'])
    end
    @instance_context
end

#date_createdTime

Returns The date and time in GMT when the resource was created specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 402

def date_created
    @properties['date_created']
end

#date_updatedTime

Returns The date and time in GMT when the resource was last updated specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 408

def date_updated
    @properties['date_updated']
end

#deleteBoolean

Delete the FlexFlowInstance

Returns:

  • (Boolean)

    True if delete succeeds, false otherwise



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 481

def delete

    context.delete
end

#enabledBoolean

Returns Whether the Flex Flow is enabled.

Returns:

  • (Boolean)

    Whether the Flex Flow is enabled.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 444

def enabled
    @properties['enabled']
end

#fetchFlexFlowInstance

Fetch the FlexFlowInstance

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 489

def fetch

    context.fetch
end

#friendly_nameString

Returns The string that you assigned to describe the resource.

Returns:

  • (String)

    The string that you assigned to describe the resource.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 420

def friendly_name
    @properties['friendly_name']
end

#inspectObject

Provide a detailed, user friendly representation



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 564

def inspect
    values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.FlexApi.V1.FlexFlowInstance #{values}>"
end

#integrationHash

Returns An object that contains specific parameters for the integration.

Returns:

  • (Hash)

    An object that contains specific parameters for the integration.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 456

def integration
    @properties['integration']
end

#integration_typeIntegrationType

Returns:

  • (IntegrationType)


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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 450

def integration_type
    @properties['integration_type']
end

#janitor_enabledBoolean

Returns When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

Returns:

  • (Boolean)

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 468

def janitor_enabled
    @properties['janitor_enabled']
end

#long_livedBoolean

Returns When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

Returns:

  • (Boolean)

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 462

def long_lived
    @properties['long_lived']
end

#sidString

Returns The unique string that we created to identify the Flex Flow resource.

Returns:

  • (String)

    The unique string that we created to identify the Flex Flow resource.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 414

def sid
    @properties['sid']
end

#to_sObject

Provide a user friendly representation



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 557

def to_s
    values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.FlexApi.V1.FlexFlowInstance #{values}>"
end

#update(friendly_name: :unset, chat_service_sid: :unset, channel_type: :unset, contact_identity: :unset, enabled: :unset, integration_type: :unset, integration_flow_sid: :unset, integration_url: :unset, integration_workspace_sid: :unset, integration_workflow_sid: :unset, integration_channel: :unset, integration_timeout: :unset, integration_priority: :unset, integration_creation_on_message: :unset, long_lived: :unset, janitor_enabled: :unset, integration_retry_count: :unset) ⇒ FlexFlowInstance

Update the FlexFlowInstance

Parameters:

  • friendly_name (String) (defaults to: :unset)

    A descriptive string that you create to describe the Flex Flow resource.

  • chat_service_sid (String) (defaults to: :unset)

    The SID of the chat service.

  • channel_type (ChannelType) (defaults to: :unset)
  • contact_identity (String) (defaults to: :unset)

    The channel contact’s Identity.

  • enabled (Boolean) (defaults to: :unset)

    Whether the new Flex Flow is enabled.

  • integration_type (IntegrationType) (defaults to: :unset)
  • integration_flow_sid (String) (defaults to: :unset)

    The SID of the Studio Flow. Required when ‘integrationType` is `studio`.

  • integration_url (String) (defaults to: :unset)

    The URL of the external webhook. Required when ‘integrationType` is `external`.

  • integration_workspace_sid (String) (defaults to: :unset)

    The Workspace SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_workflow_sid (String) (defaults to: :unset)

    The Workflow SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_channel (String) (defaults to: :unset)

    The Task Channel SID (TCXXXX) or unique name (e.g., ‘sms`) to use for the Task that will be created. Applicable and required when `integrationType` is `task`. The default value is `default`.

  • integration_timeout (String) (defaults to: :unset)

    The Task timeout in seconds for a new Task. Default is 86,400 seconds (24 hours). Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_priority (String) (defaults to: :unset)

    The Task priority of a new Task. The default priority is 0. Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_creation_on_message (Boolean) (defaults to: :unset)

    In the context of outbound messaging, defines whether to create a Task immediately (and therefore reserve the conversation to current agent), or delay Task creation until the customer sends the first response. Set to false to create immediately, true to delay Task creation. This setting is only applicable for outbound messaging.

  • long_lived (Boolean) (defaults to: :unset)

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

  • janitor_enabled (Boolean) (defaults to: :unset)

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

  • integration_retry_count (String) (defaults to: :unset)

    The number of times to retry the Studio Flow or webhook in case of failure. Takes integer values from 0 to 3 with the default being 3. Optional when ‘integrationType` is `studio` or `external`, not applicable otherwise.

Returns:



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 514

def update(
    friendly_name: :unset, 
    chat_service_sid: :unset, 
    channel_type: :unset, 
    contact_identity: :unset, 
    enabled: :unset, 
    integration_type: :unset, 
    integration_flow_sid: :unset, 
    integration_url: :unset, 
    integration_workspace_sid: :unset, 
    integration_workflow_sid: :unset, 
    integration_channel: :unset, 
    integration_timeout: :unset, 
    integration_priority: :unset, 
    integration_creation_on_message: :unset, 
    long_lived: :unset, 
    janitor_enabled: :unset, 
    integration_retry_count: :unset
)

    context.update(
        friendly_name: friendly_name, 
        chat_service_sid: chat_service_sid, 
        channel_type: channel_type, 
        contact_identity: contact_identity, 
        enabled: enabled, 
        integration_type: integration_type, 
        integration_flow_sid: integration_flow_sid, 
        integration_url: integration_url, 
        integration_workspace_sid: integration_workspace_sid, 
        integration_workflow_sid: integration_workflow_sid, 
        integration_channel: integration_channel, 
        integration_timeout: integration_timeout, 
        integration_priority: integration_priority, 
        integration_creation_on_message: integration_creation_on_message, 
        long_lived: long_lived, 
        janitor_enabled: janitor_enabled, 
        integration_retry_count: integration_retry_count, 
    )
end

#urlString

Returns The absolute URL of the Flex Flow resource.

Returns:

  • (String)

    The absolute URL of the Flex Flow resource.



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# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 474

def url
    @properties['url']
end