Module: Five9Tools::AdminUtils

Included in:
Five9Tools::Admin::Client
Defined in:
lib/five9tools/admin/admin_utils.rb

Class Method Summary collapse

Class Method Details

.easy_create_campaign_profile(campaign_profile_name, ani) ⇒ Object 



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# File 'lib/five9tools/admin/admin_utils.rb', line 78

def easy_create_campaign_profile(campaign_profile_name, ani)
  message = {
    campaignProfile: {
      "ANI" => ani,
      name: campaign_profile_name,
      description: campaign_profile_name,
    },
  }
  res = self.call(:create_campaign_profile, message: message).body
  ap res
  res
end

.easy_create_outbound_campaign(campaign_name) ⇒ Object 



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# File 'lib/five9tools/admin/admin_utils.rb', line 36

def easy_create_outbound_campaign(campaign_name)
  message = {
    campaign: {
      description: campaign_name,
      name: campaign_name,
      callWrapup: {
        enabled: "false",
      },
      dnisAsAni: "true",
      listDialingMode: "PREVIEW",
      maxPreviewTime: {
        days: 0,
        hours: 0,
        minutes: 0,
        seconds: 5,
      },
      actionOnAnswerMachine: {
        actionType: "DROP_CALL",
        maxWaitTime: {
          days: 0,
          hours: 0,
          minutes: 0,
          seconds: 5,
        },
      },
      actionOnQueueExpiration: {
        actionType: "DROP_CALL",
        maxWaitTime: {
          days: 0,
          hours: 0,
          minutes: 0,
          seconds: 5,
        },
      },
      callAnalysisMode: "NO_ANALYSIS",
    },
  }
  res = self.call(:create_outbound_campaign, message: message).body
  ap res
  res
end

.request_sampler ⇒ Object 



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# File 'lib/five9tools/admin/admin_utils.rb', line 33

def request_sampler()
end

.start_all_campaigns_safely(did) ⇒ Object 



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# File 'lib/five9tools/admin/admin_utils.rb', line 7

def start_all_campaigns_safely(did)
  campaigns = self.call(:get_campaigns).body[:get_campaigns_response].values[0]
  case campaigns
  when Hash
    self.start_campaign_safely(campaigns[:name], did)
  when Array
    campaigns.each do |elem|
      self.start_campaign_safely(elem[:name], did)
    end
  end
end

.write_new_skill_to_users(skills_to_add, user_csv) ⇒ Object 



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# File 'lib/five9tools/admin/admin_utils.rb', line 19

def write_new_skill_to_users(skills_to_add, user_csv)
  hash_arr = Five9Tools::Helpers::csv_to_hash_arr_2(user_csv, 0, 1)
  acc = {}
  hash_arr.each do |h|
    h.each do |username, skills|
      acc[username] = { "username" => username }
      skills_to_add.each do |matcher, skill_to_add|
        if skills.include?(matcher) then append_always(acc[username], "skills", skill_to_add) end
      end
    end
  end
  acc
end