Class: UltracartClient::ConversationPbxQueue

Inherits:
Object
  • Object
show all
Defined in:
lib/ultracart_api/models/conversation_pbx_queue.rb

Defined Under Namespace

Classes: EnumAttributeValidator

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ ConversationPbxQueue

Initializes the object

Parameters:

  • (defaults to: {})

    Model attributes in the form of hash



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 184

def initialize(attributes = {})
  if (!attributes.is_a?(Hash))
    fail ArgumentError, "The input argument (attributes) must be a hash in `UltracartClient::ConversationPbxQueue` initialize method"
  end

  # check to see if the attribute exists and convert string to symbol for hash key
  attributes = attributes.each_with_object({}) { |(k, v), h|
    if (!self.class.attribute_map.key?(k.to_sym))
      fail ArgumentError, "`#{k}` is not a valid attribute in `UltracartClient::ConversationPbxQueue`. Please check the name to make sure it's valid. List of attributes: " + self.class.attribute_map.keys.inspect
    end
    h[k.to_sym] = v
  }

  if attributes.key?(:'ai_priority')
    self.ai_priority = attributes[:'ai_priority']
  end

  if attributes.key?(:'ai_timeout_seconds')
    self.ai_timeout_seconds = attributes[:'ai_timeout_seconds']
  end

  if attributes.key?(:'announce_queue_position')
    self.announce_queue_position = attributes[:'announce_queue_position']
  end

  if attributes.key?(:'automatic_coach_agent_uuid')
    self.automatic_coach_agent_uuid = attributes[:'automatic_coach_agent_uuid']
  end

  if attributes.key?(:'conversation_pbx_queue_uuid')
    self.conversation_pbx_queue_uuid = attributes[:'conversation_pbx_queue_uuid']
  end

  if attributes.key?(:'conversation_voicemail_mailbox_uuid')
    self.conversation_voicemail_mailbox_uuid = attributes[:'conversation_voicemail_mailbox_uuid']
  end

  if attributes.key?(:'hold_conversation_pbx_audio_uuid')
    self.hold_conversation_pbx_audio_uuid = attributes[:'hold_conversation_pbx_audio_uuid']
  end

  if attributes.key?(:'max_hold_seconds')
    self.max_hold_seconds = attributes[:'max_hold_seconds']
  end

  if attributes.key?(:'members')
    self.members = attributes[:'members']
  end

  if attributes.key?(:'merchant_id')
    self.merchant_id = attributes[:'merchant_id']
  end

  if attributes.key?(:'name')
    self.name = attributes[:'name']
  end

  if attributes.key?(:'no_agent_available_play_audio_uuid')
    self.no_agent_available_play_audio_uuid = attributes[:'no_agent_available_play_audio_uuid']
  end

  if attributes.key?(:'no_agent_available_say')
    self.no_agent_available_say = attributes[:'no_agent_available_say']
  end

  if attributes.key?(:'no_agent_available_say_voice')
    self.no_agent_available_say_voice = attributes[:'no_agent_available_say_voice']
  end

  if attributes.key?(:'play_audio_uuid')
    self.play_audio_uuid = attributes[:'play_audio_uuid']
  end

  if attributes.key?(:'record_call')
    self.record_call = attributes[:'record_call']
  end

  if attributes.key?(:'say')
    self.say = attributes[:'say']
  end

  if attributes.key?(:'say_voice')
    self.say_voice = attributes[:'say_voice']
  end

  if attributes.key?(:'twilio_taskrouter_workflow_sid')
    self.twilio_taskrouter_workflow_sid = attributes[:'twilio_taskrouter_workflow_sid']
  end

  if attributes.key?(:'twilio_workspace_queue_sid')
    self.twilio_workspace_queue_sid = attributes[:'twilio_workspace_queue_sid']
  end

  if attributes.key?(:'voicemail')
    self.voicemail = attributes[:'voicemail']
  end

  if attributes.key?(:'wait_critical_seconds')
    self.wait_critical_seconds = attributes[:'wait_critical_seconds']
  end

  if attributes.key?(:'wait_warning_seconds')
    self.wait_warning_seconds = attributes[:'wait_warning_seconds']
  end

  if attributes.key?(:'wrap_up_seconds')
    self.wrap_up_seconds = attributes[:'wrap_up_seconds']
  end
end

Instance Attribute Details

#ai_priority ⇒ Object

AI Agent Priority compared to human agents



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 19

def ai_priority
  @ai_priority
end

#ai_timeout_seconds ⇒ Object

AI timeout seconds



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 22

def ai_timeout_seconds
  @ai_timeout_seconds
end

#announce_queue_position ⇒ Object

If true, the customer is told their queue position upon entering the queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 25

def announce_queue_position
  @announce_queue_position
end

#automatic_coach_agent_uuid ⇒ Object

AI Agent UUID to automatically engage to provide coaching



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 28

def automatic_coach_agent_uuid
  @automatic_coach_agent_uuid
end

#conversation_pbx_queue_uuid ⇒ Object

Conversation Pbx Queue unique identifier



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 31

def conversation_pbx_queue_uuid
  @conversation_pbx_queue_uuid
end

#conversation_voicemail_mailbox_uuid ⇒ Object

The voicemail mailbox associated with this queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 34

def conversation_voicemail_mailbox_uuid
  @conversation_voicemail_mailbox_uuid
end

#hold_conversation_pbx_audio_uuid ⇒ Object

The audio to play while holding in a queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 37

def hold_conversation_pbx_audio_uuid
  @hold_conversation_pbx_audio_uuid
end

#max_hold_seconds ⇒ Object

The maximum number of seconds for a customer to hold in a queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 40

def max_hold_seconds
  @max_hold_seconds
end

#members ⇒ Object

Returns the value of attribute members.



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 42

def members
  @members
end

#merchant_id ⇒ Object

Merchant Id



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 45

def merchant_id
  @merchant_id
end

#name ⇒ Object

Name of queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 48

def name
  @name
end

#no_agent_available_play_audio_uuid ⇒ Object

When no agent is available after the max_hold_seconds, say this



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 51

def no_agent_available_play_audio_uuid
  @no_agent_available_play_audio_uuid
end

#no_agent_available_say ⇒ Object

When no agent is available after the max_hold_seconds, say this



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 54

def no_agent_available_say
  @no_agent_available_say
end

#no_agent_available_say_voice ⇒ Object

The type of voice used to say text when no agent is available



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 57

def no_agent_available_say_voice
  @no_agent_available_say_voice
end

#play_audio_uuid ⇒ Object

Audio played when customer enters a queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 60

def play_audio_uuid
  @play_audio_uuid
end

#record_call ⇒ Object

If true, any calls in this queue are recorded



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 63

def record_call
  @record_call
end

#say ⇒ Object

Say text when a customer enters queue



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 66

def say
  @say
end

#say_voice ⇒ Object

The type of voice to use when say text is spoken



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 69

def say_voice
  @say_voice
end

#twilio_taskrouter_workflow_sid ⇒ Object

Twilio taskrouter workflow sid



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 72

def twilio_taskrouter_workflow_sid
  @twilio_taskrouter_workflow_sid
end

#twilio_workspace_queue_sid ⇒ Object

Twilio workspace queue sid



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 75

def twilio_workspace_queue_sid
  @twilio_workspace_queue_sid
end

#voicemail ⇒ Object

If true, this queue has a voicemail associated with it



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 78

def voicemail
  @voicemail
end

#wait_critical_seconds ⇒ Object

Wait time in seconds before critical



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 81

def wait_critical_seconds
  @wait_critical_seconds
end

#wait_warning_seconds ⇒ Object

Wait time in seconds before warning



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 84

def wait_warning_seconds
  @wait_warning_seconds
end

#wrap_up_seconds ⇒ Object

Wrap up time in seconds



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 87

def wrap_up_seconds
  @wrap_up_seconds
end

Class Method Details

.acceptable_attributes ⇒ Object

Returns all the JSON keys this model knows about



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 142

def self.acceptable_attributes
  attribute_map.values
end

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 112

def self.attribute_map
  {
    :'ai_priority' => :'ai_priority',
    :'ai_timeout_seconds' => :'ai_timeout_seconds',
    :'announce_queue_position' => :'announce_queue_position',
    :'automatic_coach_agent_uuid' => :'automatic_coach_agent_uuid',
    :'conversation_pbx_queue_uuid' => :'conversation_pbx_queue_uuid',
    :'conversation_voicemail_mailbox_uuid' => :'conversation_voicemail_mailbox_uuid',
    :'hold_conversation_pbx_audio_uuid' => :'hold_conversation_pbx_audio_uuid',
    :'max_hold_seconds' => :'max_hold_seconds',
    :'members' => :'members',
    :'merchant_id' => :'merchant_id',
    :'name' => :'name',
    :'no_agent_available_play_audio_uuid' => :'no_agent_available_play_audio_uuid',
    :'no_agent_available_say' => :'no_agent_available_say',
    :'no_agent_available_say_voice' => :'no_agent_available_say_voice',
    :'play_audio_uuid' => :'play_audio_uuid',
    :'record_call' => :'record_call',
    :'say' => :'say',
    :'say_voice' => :'say_voice',
    :'twilio_taskrouter_workflow_sid' => :'twilio_taskrouter_workflow_sid',
    :'twilio_workspace_queue_sid' => :'twilio_workspace_queue_sid',
    :'voicemail' => :'voicemail',
    :'wait_critical_seconds' => :'wait_critical_seconds',
    :'wait_warning_seconds' => :'wait_warning_seconds',
    :'wrap_up_seconds' => :'wrap_up_seconds'
  }
end

.build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • Model attributes in the form of hash

Returns:

  • Returns the model itself



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 519

def self.build_from_hash(attributes)
  new.build_from_hash(attributes)
end

.openapi_nullable ⇒ Object

List of attributes with nullable: true



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 177

def self.openapi_nullable
  Set.new([
  ])
end

.openapi_types ⇒ Object

Attribute type mapping.



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 147

def self.openapi_types
  {
    :'ai_priority' => :'String',
    :'ai_timeout_seconds' => :'Integer',
    :'announce_queue_position' => :'Boolean',
    :'automatic_coach_agent_uuid' => :'String',
    :'conversation_pbx_queue_uuid' => :'String',
    :'conversation_voicemail_mailbox_uuid' => :'String',
    :'hold_conversation_pbx_audio_uuid' => :'String',
    :'max_hold_seconds' => :'Integer',
    :'members' => :'ConversationPbxQueueMembers',
    :'merchant_id' => :'String',
    :'name' => :'String',
    :'no_agent_available_play_audio_uuid' => :'String',
    :'no_agent_available_say' => :'String',
    :'no_agent_available_say_voice' => :'String',
    :'play_audio_uuid' => :'String',
    :'record_call' => :'Boolean',
    :'say' => :'String',
    :'say_voice' => :'String',
    :'twilio_taskrouter_workflow_sid' => :'String',
    :'twilio_workspace_queue_sid' => :'String',
    :'voicemail' => :'Boolean',
    :'wait_critical_seconds' => :'Integer',
    :'wait_warning_seconds' => :'Integer',
    :'wrap_up_seconds' => :'Integer'
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • to be compared



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 475

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      ai_priority == o.ai_priority &&
      ai_timeout_seconds == o.ai_timeout_seconds &&
      announce_queue_position == o.announce_queue_position &&
      automatic_coach_agent_uuid == o.automatic_coach_agent_uuid &&
      conversation_pbx_queue_uuid == o.conversation_pbx_queue_uuid &&
      conversation_voicemail_mailbox_uuid == o.conversation_voicemail_mailbox_uuid &&
      hold_conversation_pbx_audio_uuid == o.hold_conversation_pbx_audio_uuid &&
      max_hold_seconds == o.max_hold_seconds &&
      members == o.members &&
      merchant_id == o.merchant_id &&
      name == o.name &&
      no_agent_available_play_audio_uuid == o.no_agent_available_play_audio_uuid &&
      no_agent_available_say == o.no_agent_available_say &&
      no_agent_available_say_voice == o.no_agent_available_say_voice &&
      play_audio_uuid == o.play_audio_uuid &&
      record_call == o.record_call &&
      say == o.say &&
      say_voice == o.say_voice &&
      twilio_taskrouter_workflow_sid == o.twilio_taskrouter_workflow_sid &&
      twilio_workspace_queue_sid == o.twilio_workspace_queue_sid &&
      voicemail == o.voicemail &&
      wait_critical_seconds == o.wait_critical_seconds &&
      wait_warning_seconds == o.wait_warning_seconds &&
      wrap_up_seconds == o.wrap_up_seconds
end

#_deserialize(type, value) ⇒ Object

Deserializes the data based on type

Parameters:

  • type Data type

  • value Value to be deserialized

Returns:

  • Deserialized data



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 550

def _deserialize(type, value)
  case type.to_sym
  when :Time
    Time.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :Boolean
    if value.to_s =~ /\A(true|t|yes|y|1)\z/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+?), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    # models (e.g. Pet) or oneOf
    klass = UltracartClient.const_get(type)
    klass.respond_to?(:openapi_one_of) ? klass.build(value) : klass.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Hash

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

Parameters:

  • Any valid value

Returns:

  • Returns the value in the form of hash



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 621

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map { |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • Model attributes in the form of hash

Returns:

  • Returns the model itself



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 526

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  attributes = attributes.transform_keys(&:to_sym)
  self.class.openapi_types.each_pair do |key, type|
    if attributes[self.class.attribute_map[key]].nil? && self.class.openapi_nullable.include?(key)
      self.send("#{key}=", nil)
    elsif type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map { |v| _deserialize($1, v) })
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • to be compared

Returns:

See Also:

  • `==` method


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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 506

def eql?(o)
  self == o
end

#hash ⇒ Integer

Calculates hash code according to all attributes.

Returns:

  • Hash code



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 512

def hash
  [ai_priority, ai_timeout_seconds, announce_queue_position, automatic_coach_agent_uuid, conversation_pbx_queue_uuid, conversation_voicemail_mailbox_uuid, hold_conversation_pbx_audio_uuid, max_hold_seconds, members, merchant_id, name, no_agent_available_play_audio_uuid, no_agent_available_say, no_agent_available_say_voice, play_audio_uuid, record_call, say, say_voice, twilio_taskrouter_workflow_sid, twilio_workspace_queue_sid, voicemail, wait_critical_seconds, wait_warning_seconds, wrap_up_seconds].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properties with the reasons



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 296

def list_invalid_properties
  invalid_properties = Array.new
  if !@conversation_voicemail_mailbox_uuid.nil? && @conversation_voicemail_mailbox_uuid.to_s.length > 50
    invalid_properties.push('invalid value for "conversation_voicemail_mailbox_uuid", the character length must be smaller than or equal to 50.')
  end

  if !@hold_conversation_pbx_audio_uuid.nil? && @hold_conversation_pbx_audio_uuid.to_s.length > 50
    invalid_properties.push('invalid value for "hold_conversation_pbx_audio_uuid", the character length must be smaller than or equal to 50.')
  end

  if !@merchant_id.nil? && @merchant_id.to_s.length > 5
    invalid_properties.push('invalid value for "merchant_id", the character length must be smaller than or equal to 5.')
  end

  if !@name.nil? && @name.to_s.length > 50
    invalid_properties.push('invalid value for "name", the character length must be smaller than or equal to 50.')
  end

  if !@no_agent_available_play_audio_uuid.nil? && @no_agent_available_play_audio_uuid.to_s.length > 50
    invalid_properties.push('invalid value for "no_agent_available_play_audio_uuid", the character length must be smaller than or equal to 50.')
  end

  if !@no_agent_available_say_voice.nil? && @no_agent_available_say_voice.to_s.length > 50
    invalid_properties.push('invalid value for "no_agent_available_say_voice", the character length must be smaller than or equal to 50.')
  end

  if !@play_audio_uuid.nil? && @play_audio_uuid.to_s.length > 50
    invalid_properties.push('invalid value for "play_audio_uuid", the character length must be smaller than or equal to 50.')
  end

  if !@say_voice.nil? && @say_voice.to_s.length > 50
    invalid_properties.push('invalid value for "say_voice", the character length must be smaller than or equal to 50.')
  end

  if !@twilio_taskrouter_workflow_sid.nil? && @twilio_taskrouter_workflow_sid.to_s.length > 100
    invalid_properties.push('invalid value for "twilio_taskrouter_workflow_sid", the character length must be smaller than or equal to 100.')
  end

  if !@twilio_workspace_queue_sid.nil? && @twilio_workspace_queue_sid.to_s.length > 50
    invalid_properties.push('invalid value for "twilio_workspace_queue_sid", the character length must be smaller than or equal to 50.')
  end

  invalid_properties
end

#to_body ⇒ Hash

to_body is an alias to to_hash (backward compatibility)

Returns:

  • Returns the object in the form of hash



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 597

def to_body
  to_hash
end

#to_hash ⇒ Hash

Returns the object in the form of hash

Returns:

  • Returns the object in the form of hash



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 603

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    if value.nil?
      is_nullable = self.class.openapi_nullable.include?(attr)
      next if !is_nullable || (is_nullable && !instance_variable_defined?(:"@#{attr}"))
    end

    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ String

Returns the string representation of the object

Returns:

  • String presentation of the object



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 591

def to_s
  to_hash.to_s
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • true if the model is valid



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# File 'lib/ultracart_api/models/conversation_pbx_queue.rb', line 343

def valid?
  ai_priority_validator = EnumAttributeValidator.new('String', ["neutral", "first", "backup"])
  return false unless ai_priority_validator.valid?(@ai_priority)
  return false if !@conversation_voicemail_mailbox_uuid.nil? && @conversation_voicemail_mailbox_uuid.to_s.length > 50
  return false if !@hold_conversation_pbx_audio_uuid.nil? && @hold_conversation_pbx_audio_uuid.to_s.length > 50
  return false if !@merchant_id.nil? && @merchant_id.to_s.length > 5
  return false if !@name.nil? && @name.to_s.length > 50
  return false if !@no_agent_available_play_audio_uuid.nil? && @no_agent_available_play_audio_uuid.to_s.length > 50
  no_agent_available_say_voice_validator = EnumAttributeValidator.new('String', ["man", "woman"])
  return false unless no_agent_available_say_voice_validator.valid?(@no_agent_available_say_voice)
  return false if !@no_agent_available_say_voice.nil? && @no_agent_available_say_voice.to_s.length > 50
  return false if !@play_audio_uuid.nil? && @play_audio_uuid.to_s.length > 50
  say_voice_validator = EnumAttributeValidator.new('String', ["man", "woman"])
  return false unless say_voice_validator.valid?(@say_voice)
  return false if !@say_voice.nil? && @say_voice.to_s.length > 50
  return false if !@twilio_taskrouter_workflow_sid.nil? && @twilio_taskrouter_workflow_sid.to_s.length > 100
  return false if !@twilio_workspace_queue_sid.nil? && @twilio_workspace_queue_sid.to_s.length > 50
  true
end