Class: UltracartClient::ConversationAgentProfile

Inherits:
Object
  • Object
show all
Defined in:
lib/ultracart_api/models/conversation_agent_profile.rb

Defined Under Namespace

Classes: EnumAttributeValidator

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ ConversationAgentProfile

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {})

    Model attributes in the form of hash



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 154

def initialize(attributes = {})
  if (!attributes.is_a?(Hash))
    fail ArgumentError, "The input argument (attributes) must be a hash in `UltracartClient::ConversationAgentProfile` initialize method"
  end

  # check to see if the attribute exists and convert string to symbol for hash key
  attributes = attributes.each_with_object({}) { |(k, v), h|
    if (!self.class.attribute_map.key?(k.to_sym))
      fail ArgumentError, "`#{k}` is not a valid attribute in `UltracartClient::ConversationAgentProfile`. Please check the name to make sure it's valid. List of attributes: " + self.class.attribute_map.keys.inspect
    end
    h[k.to_sym] = v
  }

  if attributes.key?(:'ai')
    self.ai = attributes[:'ai']
  end

  if attributes.key?(:'ai_capabilities')
    self.ai_capabilities = attributes[:'ai_capabilities']
  end

  if attributes.key?(:'ai_chat_instructions')
    self.ai_chat_instructions = attributes[:'ai_chat_instructions']
  end

  if attributes.key?(:'ai_persona')
    self.ai_persona = attributes[:'ai_persona']
  end

  if attributes.key?(:'ai_sms_instructions')
    self.ai_sms_instructions = attributes[:'ai_sms_instructions']
  end

  if attributes.key?(:'ai_ticket_instructions')
    self.ai_ticket_instructions = attributes[:'ai_ticket_instructions']
  end

  if attributes.key?(:'ai_voice_instructions')
    self.ai_voice_instructions = attributes[:'ai_voice_instructions']
  end

  if attributes.key?(:'ai_voice_personality')
    self.ai_voice_personality = attributes[:'ai_voice_personality']
  end

  if attributes.key?(:'chat_limit')
    self.chat_limit = attributes[:'chat_limit']
  end

  if attributes.key?(:'default_language_iso_code')
    self.default_language_iso_code = attributes[:'default_language_iso_code']
  end

  if attributes.key?(:'default_status')
    self.default_status = attributes[:'default_status']
  end

  if attributes.key?(:'display_name')
    self.display_name = attributes[:'display_name']
  end

  if attributes.key?(:'name')
    self.name = attributes[:'name']
  end

  if attributes.key?(:'profile_image_upload_key')
    self.profile_image_upload_key = attributes[:'profile_image_upload_key']
  end

  if attributes.key?(:'profile_image_url')
    self.profile_image_url = attributes[:'profile_image_url']
  end

  if attributes.key?(:'user_id')
    self.user_id = attributes[:'user_id']
  end

  if attributes.key?(:'zohodesk_classifications')
    if (value = attributes[:'zohodesk_classifications']).is_a?(Array)
      self.zohodesk_classifications = value
    end
  end

  if attributes.key?(:'zohodesk_departments')
    if (value = attributes[:'zohodesk_departments']).is_a?(Array)
      self.zohodesk_departments = value
    end
  end
end

Instance Attribute Details

#aiObject

AI powered chat bot



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 19

def ai
  @ai
end

#ai_capabilitiesObject

Returns the value of attribute ai_capabilities.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 21

def ai_capabilities
  @ai_capabilities
end

#ai_chat_instructionsObject

Additional instructions for this AI when handle web chats



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 24

def ai_chat_instructions
  @ai_chat_instructions
end

#ai_personaObject

Persona of this AI agent



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 27

def ai_persona
  @ai_persona
end

#ai_sms_instructionsObject

Additional instructions for this AI when handle SMS messages



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 30

def ai_sms_instructions
  @ai_sms_instructions
end

#ai_ticket_instructionsObject

Additional instructions for this AI when handling ticket draft replies



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 33

def ai_ticket_instructions
  @ai_ticket_instructions
end

#ai_voice_instructionsObject

Additional voice instructions for this AI when handling voice calls



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 36

def ai_voice_instructions
  @ai_voice_instructions
end

#ai_voice_personalityObject

Which AI voice personality to use when handling the call.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 39

def ai_voice_personality
  @ai_voice_personality
end

#chat_limitObject

The number of engagement chats that can be pushed on them at any given time.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 42

def chat_limit
  @chat_limit
end

#default_language_iso_codeObject

The default language the agent is chatting in



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 45

def default_language_iso_code
  @default_language_iso_code
end

#default_statusObject

Default status when the agent loads conversations app.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 48

def default_status
  @default_status
end

#display_nameObject

An alternate name that the agent wants to use in chat.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 51

def display_name
  @display_name
end

#nameObject

Their actual user name for profile settings display as placeholder test



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 54

def name
  @name
end

#profile_image_upload_keyObject

An upload key used to update the profile image.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 57

def profile_image_upload_key
  @profile_image_upload_key
end

#profile_image_urlObject

Their current profile image URL



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 60

def profile_image_url
  @profile_image_url
end

#user_idObject

User ID associated with the agent. Populated by getAgentProfiles call only.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 63

def user_id
  @user_id
end

#zohodesk_classificationsObject

Restrict this agent to drafting replies only to tickets with these classifications



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 66

def zohodesk_classifications
  @zohodesk_classifications
end

#zohodesk_departmentsObject

Restrict this agent to drafting replies only to these department ids



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 69

def zohodesk_departments
  @zohodesk_departments
end

Class Method Details

.acceptable_attributesObject

Returns all the JSON keys this model knows about



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 118

def self.acceptable_attributes
  attribute_map.values
end

.attribute_mapObject

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 94

def self.attribute_map
  {
    :'ai' => :'ai',
    :'ai_capabilities' => :'ai_capabilities',
    :'ai_chat_instructions' => :'ai_chat_instructions',
    :'ai_persona' => :'ai_persona',
    :'ai_sms_instructions' => :'ai_sms_instructions',
    :'ai_ticket_instructions' => :'ai_ticket_instructions',
    :'ai_voice_instructions' => :'ai_voice_instructions',
    :'ai_voice_personality' => :'ai_voice_personality',
    :'chat_limit' => :'chat_limit',
    :'default_language_iso_code' => :'default_language_iso_code',
    :'default_status' => :'default_status',
    :'display_name' => :'display_name',
    :'name' => :'name',
    :'profile_image_upload_key' => :'profile_image_upload_key',
    :'profile_image_url' => :'profile_image_url',
    :'user_id' => :'user_id',
    :'zohodesk_classifications' => :'zohodesk_classifications',
    :'zohodesk_departments' => :'zohodesk_departments'
  }
end

.build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash)

    Model attributes in the form of hash

Returns:

  • (Object)

    Returns the model itself



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 321

def self.build_from_hash(attributes)
  new.build_from_hash(attributes)
end

.openapi_nullableObject

List of attributes with nullable: true



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 147

def self.openapi_nullable
  Set.new([
  ])
end

.openapi_typesObject

Attribute type mapping.



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 123

def self.openapi_types
  {
    :'ai' => :'Boolean',
    :'ai_capabilities' => :'ConversationVirtualAgentCapabilities',
    :'ai_chat_instructions' => :'String',
    :'ai_persona' => :'String',
    :'ai_sms_instructions' => :'String',
    :'ai_ticket_instructions' => :'String',
    :'ai_voice_instructions' => :'String',
    :'ai_voice_personality' => :'String',
    :'chat_limit' => :'Integer',
    :'default_language_iso_code' => :'String',
    :'default_status' => :'String',
    :'display_name' => :'String',
    :'name' => :'String',
    :'profile_image_upload_key' => :'String',
    :'profile_image_url' => :'String',
    :'user_id' => :'Integer',
    :'zohodesk_classifications' => :'Array<String>',
    :'zohodesk_departments' => :'Array<String>'
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object)

    to be compared



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 283

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      ai == o.ai &&
      ai_capabilities == o.ai_capabilities &&
      ai_chat_instructions == o.ai_chat_instructions &&
      ai_persona == o.ai_persona &&
      ai_sms_instructions == o.ai_sms_instructions &&
      ai_ticket_instructions == o.ai_ticket_instructions &&
      ai_voice_instructions == o.ai_voice_instructions &&
      ai_voice_personality == o.ai_voice_personality &&
      chat_limit == o.chat_limit &&
      default_language_iso_code == o.default_language_iso_code &&
      default_status == o.default_status &&
      display_name == o.display_name &&
      name == o.name &&
      profile_image_upload_key == o.profile_image_upload_key &&
      profile_image_url == o.profile_image_url &&
      user_id == o.user_id &&
      zohodesk_classifications == o.zohodesk_classifications &&
      zohodesk_departments == o.zohodesk_departments
end

#_deserialize(type, value) ⇒ Object

Deserializes the data based on type

Parameters:

  • string

    type Data type

  • string

    value Value to be deserialized

Returns:

  • (Object)

    Deserialized data



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 352

def _deserialize(type, value)
  case type.to_sym
  when :Time
    Time.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :Boolean
    if value.to_s =~ /\A(true|t|yes|y|1)\z/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+?), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    # models (e.g. Pet) or oneOf
    klass = UltracartClient.const_get(type)
    klass.respond_to?(:openapi_one_of) ? klass.build(value) : klass.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Hash

Outputs non-array value in the form of hash For object, use to_hash. Otherwise, just return the value

Parameters:

  • value (Object)

    Any valid value

Returns:

  • (Hash)

    Returns the value in the form of hash



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 423

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map { |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

Builds the object from hash

Parameters:

  • attributes (Hash)

    Model attributes in the form of hash

Returns:

  • (Object)

    Returns the model itself



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 328

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  attributes = attributes.transform_keys(&:to_sym)
  self.class.openapi_types.each_pair do |key, type|
    if attributes[self.class.attribute_map[key]].nil? && self.class.openapi_nullable.include?(key)
      self.send("#{key}=", nil)
    elsif type =~ /\AArray<(.*)>/i
      # check to ensure the input is an array given that the attribute
      # is documented as an array but the input is not
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map { |v| _deserialize($1, v) })
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object)

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 308

def eql?(o)
  self == o
end

#hashInteger

Calculates hash code according to all attributes.

Returns:

  • (Integer)

    Hash code



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 314

def hash
  [ai, ai_capabilities, ai_chat_instructions, ai_persona, ai_sms_instructions, ai_ticket_instructions, ai_voice_instructions, ai_voice_personality, chat_limit, default_language_iso_code, default_status, display_name, name, profile_image_upload_key, profile_image_url, user_id, zohodesk_classifications, zohodesk_departments].hash
end

#list_invalid_propertiesObject

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properties with the reasons



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 246

def list_invalid_properties
  invalid_properties = Array.new
  invalid_properties
end

#to_bodyHash

to_body is an alias to to_hash (backward compatibility)

Returns:

  • (Hash)

    Returns the object in the form of hash



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 399

def to_body
  to_hash
end

#to_hashHash

Returns the object in the form of hash

Returns:

  • (Hash)

    Returns the object in the form of hash



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 405

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    if value.nil?
      is_nullable = self.class.openapi_nullable.include?(attr)
      next if !is_nullable || (is_nullable && !instance_variable_defined?(:"@#{attr}"))
    end

    hash[param] = _to_hash(value)
  end
  hash
end

#to_sString

Returns the string representation of the object

Returns:

  • (String)

    String presentation of the object



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 393

def to_s
  to_hash.to_s
end

#valid?Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean)

    true if the model is valid



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# File 'lib/ultracart_api/models/conversation_agent_profile.rb', line 253

def valid?
  ai_voice_personality_validator = EnumAttributeValidator.new('String', ["Ara", "Rex", "Sal", "Eve", "Leo"])
  return false unless ai_voice_personality_validator.valid?(@ai_voice_personality)
  default_status_validator = EnumAttributeValidator.new('String', ["available", "busy", "unavailable"])
  return false unless default_status_validator.valid?(@default_status)
  true
end