Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::TaskQueueContext::TaskQueueCumulativeStatisticsInstance

Inherits:
InstanceResource
  • Object
show all
Defined in:
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, payload, workspace_sid: nil, task_queue_sid: nil) ⇒ TaskQueueCumulativeStatisticsInstance

Initialize the TaskQueueCumulativeStatisticsInstance

Parameters:

  • version (Version) —

    Version that contains the resource

  • payload (Hash) —

    payload that contains response from Twilio

  • account_sid (String) —

    The SID of the Account that created this TaskQueueCumulativeStatistics resource.

  • sid (String) —

    The SID of the Call resource to fetch.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 150

def initialize(version, payload , workspace_sid: nil, task_queue_sid: nil)
    super(version)
    
    # Marshaled Properties
    @properties = { 
        'account_sid' => payload['account_sid'],
        'avg_task_acceptance_time' => payload['avg_task_acceptance_time'] == nil ? payload['avg_task_acceptance_time'] : payload['avg_task_acceptance_time'].to_i,
        'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']),
        'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']),
        'reservations_created' => payload['reservations_created'] == nil ? payload['reservations_created'] : payload['reservations_created'].to_i,
        'reservations_accepted' => payload['reservations_accepted'] == nil ? payload['reservations_accepted'] : payload['reservations_accepted'].to_i,
        'reservations_rejected' => payload['reservations_rejected'] == nil ? payload['reservations_rejected'] : payload['reservations_rejected'].to_i,
        'reservations_timed_out' => payload['reservations_timed_out'] == nil ? payload['reservations_timed_out'] : payload['reservations_timed_out'].to_i,
        'reservations_canceled' => payload['reservations_canceled'] == nil ? payload['reservations_canceled'] : payload['reservations_canceled'].to_i,
        'reservations_rescinded' => payload['reservations_rescinded'] == nil ? payload['reservations_rescinded'] : payload['reservations_rescinded'].to_i,
        'split_by_wait_time' => payload['split_by_wait_time'],
        'task_queue_sid' => payload['task_queue_sid'],
        'wait_duration_until_accepted' => payload['wait_duration_until_accepted'],
        'wait_duration_until_canceled' => payload['wait_duration_until_canceled'],
        'wait_duration_in_queue_until_accepted' => payload['wait_duration_in_queue_until_accepted'],
        'tasks_canceled' => payload['tasks_canceled'] == nil ? payload['tasks_canceled'] : payload['tasks_canceled'].to_i,
        'tasks_completed' => payload['tasks_completed'] == nil ? payload['tasks_completed'] : payload['tasks_completed'].to_i,
        'tasks_deleted' => payload['tasks_deleted'] == nil ? payload['tasks_deleted'] : payload['tasks_deleted'].to_i,
        'tasks_entered' => payload['tasks_entered'] == nil ? payload['tasks_entered'] : payload['tasks_entered'].to_i,
        'tasks_moved' => payload['tasks_moved'] == nil ? payload['tasks_moved'] : payload['tasks_moved'].to_i,
        'workspace_sid' => payload['workspace_sid'],
        'url' => payload['url'],
    }

    # Context
    @instance_context = nil
    @params = { 'workspace_sid' => workspace_sid  || @properties['workspace_sid']  ,'task_queue_sid' => task_queue_sid  || @properties['task_queue_sid']  , }
end

Instance Method Details

#account_sid ⇒ String

Returns The SID of the [Account](www.twilio.com/docs/iam/api/account) that created the TaskQueue resource.

Returns:



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 197

def 
    @properties['account_sid']
end

#avg_task_acceptance_time ⇒ String

Returns The average time in seconds between Task creation and acceptance.

Returns:

  • (String) —

    The average time in seconds between Task creation and acceptance.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 203

def avg_task_acceptance_time
    @properties['avg_task_acceptance_time']
end

#context ⇒ TaskQueueCumulativeStatisticsContext

Generate an instance context for the instance, the context is capable of performing various actions. All instance actions are proxied to the context

Returns:



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 188

def context
    unless @instance_context
        @instance_context = TaskQueueCumulativeStatisticsContext.new(@version , @params['workspace_sid'], @params['task_queue_sid'])
    end
    @instance_context
end

#end_time ⇒ Time

Returns The end of the interval during which these statistics were calculated, in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 215

def end_time
    @properties['end_time']
end

#fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) ⇒ TaskQueueCumulativeStatisticsInstance

Fetch the TaskQueueCumulativeStatisticsInstance

Parameters:

  • end_date (Time) (defaults to: :unset) —

    Only calculate statistics from this date and time and earlier, specified in GMT as an [ISO 8601](en.wikipedia.org/wiki/ISO_8601) date-time.

  • minutes (String) (defaults to: :unset) —

    Only calculate statistics since this many minutes in the past. The default is 15 minutes.

  • start_date (Time) (defaults to: :unset) —

    Only calculate statistics from this date and time and later, specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

  • task_channel (String) (defaults to: :unset) —

    Only calculate cumulative statistics on this TaskChannel. Can be the TaskChannel’s SID or its ‘unique_name`, such as `voice`, `sms`, or `default`.

  • split_by_wait_time (String) (defaults to: :unset) —

    A comma separated list of values that describes the thresholds, in seconds, to calculate statistics on. For each threshold specified, the number of Tasks canceled and reservations accepted above and below the specified thresholds in seconds are computed. TaskRouter will calculate statistics on up to 10,000 Tasks/Reservations for any given threshold.

Returns:



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 335

def fetch(
    end_date: :unset, 
    minutes: :unset, 
    start_date: :unset, 
    task_channel: :unset, 
    split_by_wait_time: :unset
)

    context.fetch(
        end_date: end_date, 
        minutes: minutes, 
        start_date: start_date, 
        task_channel: task_channel, 
        split_by_wait_time: split_by_wait_time, 
    )
end

#inspect ⇒ Object

Provide a detailed, user friendly representation



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 361

def inspect
    values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.Taskrouter.V1.TaskQueueCumulativeStatisticsInstance #{values}>"
end

#reservations_accepted ⇒ String

Returns The total number of Reservations accepted for Tasks in the TaskQueue.

Returns:

  • (String) —

    The total number of Reservations accepted for Tasks in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 227

def reservations_accepted
    @properties['reservations_accepted']
end

#reservations_canceled ⇒ String

Returns The total number of Reservations canceled for Tasks in the TaskQueue.

Returns:

  • (String) —

    The total number of Reservations canceled for Tasks in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 245

def reservations_canceled
    @properties['reservations_canceled']
end

#reservations_created ⇒ String

Returns The total number of Reservations created for Tasks in the TaskQueue.

Returns:

  • (String) —

    The total number of Reservations created for Tasks in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 221

def reservations_created
    @properties['reservations_created']
end

#reservations_rejected ⇒ String

Returns The total number of Reservations rejected for Tasks in the TaskQueue.

Returns:

  • (String) —

    The total number of Reservations rejected for Tasks in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 233

def reservations_rejected
    @properties['reservations_rejected']
end

#reservations_rescinded ⇒ String

Returns The total number of Reservations rescinded.

Returns:

  • (String) —

    The total number of Reservations rescinded.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 251

def reservations_rescinded
    @properties['reservations_rescinded']
end

#reservations_timed_out ⇒ String

Returns The total number of Reservations that timed out for Tasks in the TaskQueue.

Returns:

  • (String) —

    The total number of Reservations that timed out for Tasks in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 239

def reservations_timed_out
    @properties['reservations_timed_out']
end

#split_by_wait_time ⇒ Hash

Returns A list of objects that describe the number of Tasks canceled and reservations accepted above and below the thresholds specified in seconds.

Returns:

  • (Hash) —

    A list of objects that describe the number of Tasks canceled and reservations accepted above and below the thresholds specified in seconds.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 257

def split_by_wait_time
    @properties['split_by_wait_time']
end

#start_time ⇒ Time

Returns The beginning of the interval during which these statistics were calculated, in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 209

def start_time
    @properties['start_time']
end

#task_queue_sid ⇒ String

Returns The SID of the TaskQueue from which these statistics were calculated.

Returns:

  • (String) —

    The SID of the TaskQueue from which these statistics were calculated.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 263

def task_queue_sid
    @properties['task_queue_sid']
end

#tasks_canceled ⇒ String

Returns The total number of Tasks canceled in the TaskQueue.

Returns:

  • (String) —

    The total number of Tasks canceled in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 287

def tasks_canceled
    @properties['tasks_canceled']
end

#tasks_completed ⇒ String

Returns The total number of Tasks completed in the TaskQueue.

Returns:

  • (String) —

    The total number of Tasks completed in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 293

def tasks_completed
    @properties['tasks_completed']
end

#tasks_deleted ⇒ String

Returns The total number of Tasks deleted in the TaskQueue.

Returns:

  • (String) —

    The total number of Tasks deleted in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 299

def tasks_deleted
    @properties['tasks_deleted']
end

#tasks_entered ⇒ String

Returns The total number of Tasks entered into the TaskQueue.

Returns:

  • (String) —

    The total number of Tasks entered into the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 305

def tasks_entered
    @properties['tasks_entered']
end

#tasks_moved ⇒ String

Returns The total number of Tasks that were moved from one queue to another.

Returns:

  • (String) —

    The total number of Tasks that were moved from one queue to another.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 311

def tasks_moved
    @properties['tasks_moved']
end

#to_s ⇒ Object

Provide a user friendly representation



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 354

def to_s
    values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.Taskrouter.V1.TaskQueueCumulativeStatisticsInstance #{values}>"
end

#url ⇒ String

Returns The absolute URL of the TaskQueue statistics resource.

Returns:

  • (String) —

    The absolute URL of the TaskQueue statistics resource.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 323

def url
    @properties['url']
end

#wait_duration_in_queue_until_accepted ⇒ Hash

Returns The relative wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks accepted while in the TaskQueue. Calculation is based on the time when the Tasks entered the TaskQueue.

Returns:

  • (Hash) —

    The relative wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks accepted while in the TaskQueue. Calculation is based on the time when the Tasks entered the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 281

def wait_duration_in_queue_until_accepted
    @properties['wait_duration_in_queue_until_accepted']
end

#wait_duration_until_accepted ⇒ Hash

Returns The wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks accepted while in the TaskQueue. Calculation is based on the time when the Tasks were created. For transfers, the wait duration is counted from the moment ***the Task was created***, and not from when the transfer was initiated.

Returns:

  • (Hash) —

    The wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks accepted while in the TaskQueue. Calculation is based on the time when the Tasks were created. For transfers, the wait duration is counted from the moment ***the Task was created***, and not from when the transfer was initiated.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 269

def wait_duration_until_accepted
    @properties['wait_duration_until_accepted']
end

#wait_duration_until_canceled ⇒ Hash

Returns The wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks canceled while in the TaskQueue.

Returns:

  • (Hash) —

    The wait duration statistics (‘avg`, `min`, `max`, `total`) for Tasks canceled while in the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 275

def wait_duration_until_canceled
    @properties['wait_duration_until_canceled']
end

#workspace_sid ⇒ String

Returns The SID of the Workspace that contains the TaskQueue.

Returns:

  • (String) —

    The SID of the Workspace that contains the TaskQueue.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb', line 317

def workspace_sid
    @properties['workspace_sid']
end