Class: Twilio::REST::FlexApi::V1::FlexFlowInstance

Inherits:
InstanceResource show all
Defined in:
lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb

Instance Method Summary collapse

Constructor Details

#initialize(version, payload, sid: nil) ⇒ FlexFlowInstance

Initialize the FlexFlowInstance

Parameters:

  • version (Version)

    Version that contains the resource

  • payload (Hash)

    payload that contains response from Twilio

  • account_sid (String)

    The SID of the Account that created this FlexFlow resource.

  • sid (String) (defaults to: nil)

    The SID of the Call resource to fetch.



366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 366

def initialize(version, payload , sid: nil)
    super(version)
    
    # Marshaled Properties
    @properties = { 
        'account_sid' => payload['account_sid'],
        'date_created' => Twilio.deserialize_iso8601_datetime(payload['date_created']),
        'date_updated' => Twilio.deserialize_iso8601_datetime(payload['date_updated']),
        'sid' => payload['sid'],
        'friendly_name' => payload['friendly_name'],
        'chat_service_sid' => payload['chat_service_sid'],
        'channel_type' => payload['channel_type'],
        'contact_identity' => payload['contact_identity'],
        'enabled' => payload['enabled'],
        'integration_type' => payload['integration_type'],
        'integration' => payload['integration'],
        'long_lived' => payload['long_lived'],
        'janitor_enabled' => payload['janitor_enabled'],
        'url' => payload['url'],
    }

    # Context
    @instance_context = nil
    @params = { 'sid' => sid  || @properties['sid']  , }
end

Instance Method Details

#account_sidString

Returns The SID of the [Account](www.twilio.com/docs/iam/api/account) that created the Flex Flow resource and owns this Workflow.

Returns:



405
406
407
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 405

def 
    @properties['account_sid']
end

#channel_typeChannelType

Returns:

  • (ChannelType)


441
442
443
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 441

def channel_type
    @properties['channel_type']
end

#chat_service_sidString

Returns The SID of the chat service.

Returns:

  • (String)

    The SID of the chat service.



435
436
437
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 435

def chat_service_sid
    @properties['chat_service_sid']
end

#contact_identityString

Returns The channel contact’s Identity.

Returns:

  • (String)

    The channel contact’s Identity.



447
448
449
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 447

def contact_identity
    @properties['contact_identity']
end

#contextFlexFlowContext

Generate an instance context for the instance, the context is capable of performing various actions. All instance actions are proxied to the context

Returns:



396
397
398
399
400
401
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 396

def context
    unless @instance_context
        @instance_context = FlexFlowContext.new(@version , @params['sid'])
    end
    @instance_context
end

#date_createdTime

Returns The date and time in GMT when the resource was created specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



411
412
413
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 411

def date_created
    @properties['date_created']
end

#date_updatedTime

Returns The date and time in GMT when the resource was last updated specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.

Returns:



417
418
419
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 417

def date_updated
    @properties['date_updated']
end

#deleteBoolean

Delete the FlexFlowInstance

Returns:

  • (Boolean)

    True if delete succeeds, false otherwise



490
491
492
493
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 490

def delete

    context.delete
end

#enabledBoolean

Returns Whether the Flex Flow is enabled.

Returns:

  • (Boolean)

    Whether the Flex Flow is enabled.



453
454
455
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 453

def enabled
    @properties['enabled']
end

#fetchFlexFlowInstance

Fetch the FlexFlowInstance

Returns:



498
499
500
501
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 498

def fetch

    context.fetch
end

#friendly_nameString

Returns The string that you assigned to describe the resource.

Returns:

  • (String)

    The string that you assigned to describe the resource.



429
430
431
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 429

def friendly_name
    @properties['friendly_name']
end

#inspectObject

Provide a detailed, user friendly representation



573
574
575
576
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 573

def inspect
    values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.FlexApi.V1.FlexFlowInstance #{values}>"
end

#integrationHash

Returns An object that contains specific parameters for the integration.

Returns:

  • (Hash)

    An object that contains specific parameters for the integration.



465
466
467
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 465

def integration
    @properties['integration']
end

#integration_typeIntegrationType

Returns:

  • (IntegrationType)


459
460
461
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 459

def integration_type
    @properties['integration_type']
end

#janitor_enabledBoolean

Returns When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

Returns:

  • (Boolean)

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.



477
478
479
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 477

def janitor_enabled
    @properties['janitor_enabled']
end

#long_livedBoolean

Returns When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

Returns:

  • (Boolean)

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.



471
472
473
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 471

def long_lived
    @properties['long_lived']
end

#sidString

Returns The unique string that we created to identify the Flex Flow resource.

Returns:

  • (String)

    The unique string that we created to identify the Flex Flow resource.



423
424
425
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 423

def sid
    @properties['sid']
end

#to_sObject

Provide a user friendly representation



566
567
568
569
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 566

def to_s
    values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
    "<Twilio.FlexApi.V1.FlexFlowInstance #{values}>"
end

#update(friendly_name: :unset, chat_service_sid: :unset, channel_type: :unset, contact_identity: :unset, enabled: :unset, integration_type: :unset, integration_flow_sid: :unset, integration_url: :unset, integration_workspace_sid: :unset, integration_workflow_sid: :unset, integration_channel: :unset, integration_timeout: :unset, integration_priority: :unset, integration_creation_on_message: :unset, long_lived: :unset, janitor_enabled: :unset, integration_retry_count: :unset) ⇒ FlexFlowInstance

Update the FlexFlowInstance

Parameters:

  • friendly_name (String) (defaults to: :unset)

    A descriptive string that you create to describe the Flex Flow resource.

  • chat_service_sid (String) (defaults to: :unset)

    The SID of the chat service.

  • channel_type (ChannelType) (defaults to: :unset)
  • contact_identity (String) (defaults to: :unset)

    The channel contact’s Identity.

  • enabled (Boolean) (defaults to: :unset)

    Whether the new Flex Flow is enabled.

  • integration_type (IntegrationType) (defaults to: :unset)
  • integration_flow_sid (String) (defaults to: :unset)

    The SID of the Studio Flow. Required when ‘integrationType` is `studio`.

  • integration_url (String) (defaults to: :unset)

    The URL of the external webhook. Required when ‘integrationType` is `external`.

  • integration_workspace_sid (String) (defaults to: :unset)

    The Workspace SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_workflow_sid (String) (defaults to: :unset)

    The Workflow SID for a new Task. Required when ‘integrationType` is `task`.

  • integration_channel (String) (defaults to: :unset)

    The Task Channel SID (TCXXXX) or unique name (e.g., ‘sms`) to use for the Task that will be created. Applicable and required when `integrationType` is `task`. The default value is `default`.

  • integration_timeout (String) (defaults to: :unset)

    The Task timeout in seconds for a new Task. Default is 86,400 seconds (24 hours). Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_priority (String) (defaults to: :unset)

    The Task priority of a new Task. The default priority is 0. Optional when ‘integrationType` is `task`, not applicable otherwise.

  • integration_creation_on_message (Boolean) (defaults to: :unset)

    In the context of outbound messaging, defines whether to create a Task immediately (and therefore reserve the conversation to current agent), or delay Task creation until the customer sends the first response. Set to false to create immediately, true to delay Task creation. This setting is only applicable for outbound messaging.

  • long_lived (Boolean) (defaults to: :unset)

    When enabled, Flex will keep the chat channel active so that it may be used for subsequent interactions with a contact identity. Defaults to ‘false`.

  • janitor_enabled (Boolean) (defaults to: :unset)

    When enabled, the Messaging Channel Janitor will remove active Proxy sessions if the associated Task is deleted outside of the Flex UI. Defaults to ‘false`.

  • integration_retry_count (String) (defaults to: :unset)

    The number of times to retry the Studio Flow or webhook in case of failure. Takes integer values from 0 to 3 with the default being 3. Optional when ‘integrationType` is `studio` or `external`, not applicable otherwise.

Returns:



523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 523

def update(
    friendly_name: :unset, 
    chat_service_sid: :unset, 
    channel_type: :unset, 
    contact_identity: :unset, 
    enabled: :unset, 
    integration_type: :unset, 
    integration_flow_sid: :unset, 
    integration_url: :unset, 
    integration_workspace_sid: :unset, 
    integration_workflow_sid: :unset, 
    integration_channel: :unset, 
    integration_timeout: :unset, 
    integration_priority: :unset, 
    integration_creation_on_message: :unset, 
    long_lived: :unset, 
    janitor_enabled: :unset, 
    integration_retry_count: :unset
)

    context.update(
        friendly_name: friendly_name, 
        chat_service_sid: chat_service_sid, 
        channel_type: channel_type, 
        contact_identity: contact_identity, 
        enabled: enabled, 
        integration_type: integration_type, 
        integration_flow_sid: integration_flow_sid, 
        integration_url: integration_url, 
        integration_workspace_sid: integration_workspace_sid, 
        integration_workflow_sid: integration_workflow_sid, 
        integration_channel: integration_channel, 
        integration_timeout: integration_timeout, 
        integration_priority: integration_priority, 
        integration_creation_on_message: integration_creation_on_message, 
        long_lived: long_lived, 
        janitor_enabled: janitor_enabled, 
        integration_retry_count: integration_retry_count, 
    )
end

#urlString

Returns The absolute URL of the Flex Flow resource.

Returns:

  • (String)

    The absolute URL of the Flex Flow resource.



483
484
485
# File 'lib/twilio-ruby/rest/flex_api/v1/flex_flow.rb', line 483

def url
    @properties['url']
end