Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::TaskQueueContext

Inherits:
InstanceContext
  • Object
show all
Defined in:
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_statistics.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_real_time_statistics.rb,
lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue/task_queue_cumulative_statistics.rb

Defined Under Namespace

Classes: TaskQueueCumulativeStatisticsContext, TaskQueueCumulativeStatisticsInstance, TaskQueueCumulativeStatisticsList, TaskQueueCumulativeStatisticsPage, TaskQueueRealTimeStatisticsContext, TaskQueueRealTimeStatisticsInstance, TaskQueueRealTimeStatisticsList, TaskQueueRealTimeStatisticsPage, TaskQueueStatisticsContext, TaskQueueStatisticsInstance, TaskQueueStatisticsList, TaskQueueStatisticsPage

Instance Method Summary collapse

Constructor Details

#initialize(version, workspace_sid, sid) ⇒ TaskQueueContext

Initialize the TaskQueueContext

Parameters:

  • version (Version) —

    Version that contains the resource

  • workspace_sid (String) —

    The SID of the Workspace with the TaskQueue to fetch.

  • sid (String) —

    The SID of the TaskQueue resource to fetch.



243
244
245
246
247
248
249
250
251
252
253
254
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 243

def initialize(version, workspace_sid, sid)
  super(version)

  # Path Solution
  @solution = {workspace_sid: workspace_sid, sid: sid, }
  @uri = "/Workspaces/#{@solution[:workspace_sid]}/TaskQueues/#{@solution[:sid]}"

  # Dependents
  @statistics = nil
  @real_time_statistics = nil
  @cumulative_statistics = nil
end

Instance Method Details

#cumulative_statistics ⇒ TaskQueueCumulativeStatisticsList, TaskQueueCumulativeStatisticsContext

Access the cumulative_statistics

Returns:



338
339
340
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 338

def cumulative_statistics
  TaskQueueCumulativeStatisticsContext.new(@version, @solution[:workspace_sid], @solution[:sid], )
end

#delete ⇒ Boolean

Delete the TaskQueueInstance

Returns:

  • (Boolean) —

    true if delete succeeds, false otherwise



314
315
316
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 314

def delete
   @version.delete('DELETE', @uri)
end

#fetch ⇒ TaskQueueInstance

Fetch the TaskQueueInstance

Returns:



259
260
261
262
263
264
265
266
267
268
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 259

def fetch
  payload = @version.fetch('GET', @uri)

  TaskQueueInstance.new(
      @version,
      payload,
      workspace_sid: @solution[:workspace_sid],
      sid: @solution[:sid],
  )
end

#inspect ⇒ Object

Provide a detailed, user friendly representation



351
352
353
354
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 351

def inspect
  context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
  "#<Twilio.Taskrouter.V1.TaskQueueContext #{context}>"
end

#real_time_statistics ⇒ TaskQueueRealTimeStatisticsList, TaskQueueRealTimeStatisticsContext

Access the real_time_statistics

Returns:



330
331
332
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 330

def real_time_statistics
  TaskQueueRealTimeStatisticsContext.new(@version, @solution[:workspace_sid], @solution[:sid], )
end

#statistics ⇒ TaskQueueStatisticsList, TaskQueueStatisticsContext

Access the statistics

Returns:



322
323
324
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 322

def statistics
  TaskQueueStatisticsContext.new(@version, @solution[:workspace_sid], @solution[:sid], )
end

#to_s ⇒ Object

Provide a user friendly representation



344
345
346
347
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 344

def to_s
  context = @solution.map {|k, v| "#{k}: #{v}"}.join(',')
  "#<Twilio.Taskrouter.V1.TaskQueueContext #{context}>"
end

#update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset) ⇒ TaskQueueInstance

Update the TaskQueueInstance

Parameters:

  • friendly_name (String) (defaults to: :unset) —

    A descriptive string that you create to describe the TaskQueue. For example ‘Support-Tier 1`, Sales, or Escalation.

  • target_workers (String) (defaults to: :unset) —

    A string describing the Worker selection criteria for any Tasks that enter the TaskQueue. For example ‘“language” == “spanish”’ If no TargetWorkers parameter is provided, Tasks will wait in the queue until they are either deleted or moved to another queue. Additional examples on how to describing Worker selection criteria below.

  • reservation_activity_sid (String) (defaults to: :unset) —

    The SID of the Activity to assign Workers when a task is reserved for them.

  • assignment_activity_sid (String) (defaults to: :unset) —

    The SID of the Activity to assign Workers when a task is assigned for them.

  • max_reserved_workers (String) (defaults to: :unset) —

    The maximum number of Workers to create reservations for the assignment of a task while in the queue. Maximum of 50.

  • task_order (task_queue.TaskOrder) (defaults to: :unset) —

    How Tasks will be assigned to Workers. Can be: FIFO or LIFO and the default is FIFO. Use FIFO to assign the oldest task first and LIFO to assign the most recent task first. For more information, see Queue Ordering.

Returns:



291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
 
# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/task_queue.rb', line 291

def update(friendly_name: :unset, target_workers: :unset, reservation_activity_sid: :unset, assignment_activity_sid: :unset, max_reserved_workers: :unset, task_order: :unset)
  data = Twilio::Values.of({
      'FriendlyName' => friendly_name,
      'TargetWorkers' => target_workers,
      'ReservationActivitySid' => reservation_activity_sid,
      'AssignmentActivitySid' => assignment_activity_sid,
      'MaxReservedWorkers' => max_reserved_workers,
      'TaskOrder' => task_order,
  })

  payload = @version.update('POST', @uri, data: data)

  TaskQueueInstance.new(
      @version,
      payload,
      workspace_sid: @solution[:workspace_sid],
      sid: @solution[:sid],
  )
end