Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::WorkflowContext::WorkflowCumulativeStatisticsInstance

Inherits:

InstanceResource

Object
InstanceResource
Twilio::REST::Taskrouter::V1::WorkspaceContext::WorkflowContext::WorkflowCumulativeStatisticsInstance

show all

Defined in:: lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb

Instance Method Summary collapse

#account_sid ⇒ String

The SID of the Account that created the resource.
#avg_task_acceptance_time ⇒ String

The average time in seconds between Task creation and acceptance.
#context ⇒ WorkflowCumulativeStatisticsContext

Generate an instance context for the instance, the context is capable of performing various actions.
#end_time ⇒ Time

The end of the interval during which these statistics were calculated.
#fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) ⇒ WorkflowCumulativeStatisticsInstance

Fetch a WorkflowCumulativeStatisticsInstance.
#initialize(version, payload, workspace_sid: nil, workflow_sid: nil) ⇒ WorkflowCumulativeStatisticsInstance constructor

Initialize the WorkflowCumulativeStatisticsInstance.
#inspect ⇒ Object

Provide a detailed, user friendly representation.
#reservations_accepted ⇒ String

The total number of Reservations accepted by Workers.
#reservations_canceled ⇒ String

The total number of Reservations that were canceled.
#reservations_created ⇒ String

The total number of Reservations that were created for Workers.
#reservations_rejected ⇒ String

The total number of Reservations that were rejected.
#reservations_rescinded ⇒ String

The total number of Reservations that were rescinded.
#reservations_timed_out ⇒ String

The total number of Reservations that were timed out.
#split_by_wait_time ⇒ Hash

A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds.
#start_time ⇒ Time

The beginning of the interval during which these statistics were calculated.
#tasks_canceled ⇒ String

The total number of Tasks that were canceled.
#tasks_completed ⇒ String

The total number of Tasks that were completed.
#tasks_deleted ⇒ String

The total number of Tasks that were deleted.
#tasks_entered ⇒ String

The total number of Tasks that entered the Workflow.
#tasks_moved ⇒ String

The total number of Tasks that were moved from one queue to another.
#tasks_timed_out_in_workflow ⇒ String

The total number of Tasks that were timed out of their Workflows.
#to_s ⇒ Object

Provide a user friendly representation.
#url ⇒ String

The absolute URL of the Workflow statistics resource.
#wait_duration_until_accepted ⇒ Hash

The wait duration statistics for Tasks that were accepted.
#wait_duration_until_canceled ⇒ Hash

The wait duration statistics for Tasks that were canceled.
#workflow_sid ⇒ String

Returns the list of Tasks that are being controlled by the Workflow with the specified Sid value.
#workspace_sid ⇒ String

The SID of the Workspace that contains the Workflow.

Constructor Details

#initialize(version, payload, workspace_sid: nil, workflow_sid: nil) ⇒ `WorkflowCumulativeStatisticsInstance`

Initialize the WorkflowCumulativeStatisticsInstance

Parameters:

version (Version) —

Version that contains the resource
payload (Hash) —

payload that contains response from Twilio
workspace_sid (String) (defaults to: nil) —

The SID of the Workspace that contains the Workflow.
workflow_sid (String) (defaults to: nil) —

Returns the list of Tasks that are being controlled by the Workflow with the specified Sid value.

# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 158

def initialize(version, payload, workspace_sid: nil, workflow_sid: nil)
  super(version)

  # Marshaled Properties
  @properties = {
      'account_sid' => payload['account_sid'],
      'avg_task_acceptance_time' => payload['avg_task_acceptance_time'].to_i,
      'start_time' => Twilio.deserialize_iso8601_datetime(payload['start_time']),
      'end_time' => Twilio.deserialize_iso8601_datetime(payload['end_time']),
      'reservations_created' => payload['reservations_created'].to_i,
      'reservations_accepted' => payload['reservations_accepted'].to_i,
      'reservations_rejected' => payload['reservations_rejected'].to_i,
      'reservations_timed_out' => payload['reservations_timed_out'].to_i,
      'reservations_canceled' => payload['reservations_canceled'].to_i,
      'reservations_rescinded' => payload['reservations_rescinded'].to_i,
      'split_by_wait_time' => payload['split_by_wait_time'],
      'wait_duration_until_accepted' => payload['wait_duration_until_accepted'],
      'wait_duration_until_canceled' => payload['wait_duration_until_canceled'],
      'tasks_canceled' => payload['tasks_canceled'].to_i,
      'tasks_completed' => payload['tasks_completed'].to_i,
      'tasks_entered' => payload['tasks_entered'].to_i,
      'tasks_deleted' => payload['tasks_deleted'].to_i,
      'tasks_moved' => payload['tasks_moved'].to_i,
      'tasks_timed_out_in_workflow' => payload['tasks_timed_out_in_workflow'].to_i,
      'workflow_sid' => payload['workflow_sid'],
      'workspace_sid' => payload['workspace_sid'],
      'url' => payload['url'],
  }

  # Context
  @instance_context = nil
  @params = {'workspace_sid' => workspace_sid, 'workflow_sid' => workflow_sid, }
end

Instance Method Details

#account_sid ⇒ `String`

Returns The SID of the Account that created the resource.

Returns:

(String) —

The SID of the Account that created the resource



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 209

def account_sid
  @properties['account_sid']
end

#avg_task_acceptance_time ⇒ `String`

Returns The average time in seconds between Task creation and acceptance.

Returns:

(String) —

The average time in seconds between Task creation and acceptance



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 215

def avg_task_acceptance_time
  @properties['avg_task_acceptance_time']
end

#context ⇒ `WorkflowCumulativeStatisticsContext`

Generate an instance context for the instance, the context is capable of performing various actions. All instance actions are proxied to the context

Returns:

(WorkflowCumulativeStatisticsContext) —

WorkflowCumulativeStatisticsContext for this WorkflowCumulativeStatisticsInstance

# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 196

def context
  unless @instance_context
    @instance_context = WorkflowCumulativeStatisticsContext.new(
        @version,
        @params['workspace_sid'],
        @params['workflow_sid'],
    )
  end
  @instance_context
end

#end_time ⇒ `Time`

Returns The end of the interval during which these statistics were calculated.

Returns:

(Time) —

The end of the interval during which these statistics were calculated



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 227

def end_time
  @properties['end_time']
end

#fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) ⇒ `WorkflowCumulativeStatisticsInstance`

Fetch a WorkflowCumulativeStatisticsInstance

Parameters:

end_date (Time) (defaults to: :unset) —

Only include usage that occurred on or before this date, specified in GMT as an [ISO 8601](en.wikipedia.org/wiki/ISO_8601) date-time.
minutes (String) (defaults to: :unset) —

Only calculate statistics since this many minutes in the past. The default 15 minutes. This is helpful for displaying statistics for the last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.
start_date (Time) (defaults to: :unset) —

Only calculate statistics from this date and time and later, specified in [ISO 8601](en.wikipedia.org/wiki/ISO_8601) format.
task_channel (String) (defaults to: :unset) —

Only calculate cumulative statistics on this TaskChannel. Can be the TaskChannel’s SID or its ‘unique_name`, such as `voice`, `sms`, or `default`.
split_by_wait_time (String) (defaults to: :unset) —

A comma separated list of values that describes the thresholds, in seconds, to calculate statistics on. For each threshold specified, the number of Tasks canceled and reservations accepted above and below the specified thresholds in seconds are computed. For example, ‘5,30` would show splits of Tasks that were canceled or accepted before and after 5 seconds and before and after 30 seconds. This can be used to show short abandoned Tasks or Tasks that failed to meet an SLA.

Returns:

(WorkflowCumulativeStatisticsInstance) —

Fetched WorkflowCumulativeStatisticsInstance

# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 360

def fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset)
  context.fetch(
      end_date: end_date,
      minutes: minutes,
      start_date: start_date,
      task_channel: task_channel,
      split_by_wait_time: split_by_wait_time,
  )
end

#inspect ⇒ `Object`

Provide a detailed, user friendly representation

# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 379

def inspect
  values = @properties.map{|k, v| "#{k}: #{v}"}.join(" ")
  "<Twilio.Taskrouter.V1.WorkflowCumulativeStatisticsInstance #{values}>"
end

#reservations_accepted ⇒ `String`

Returns The total number of Reservations accepted by Workers.

Returns:

(String) —

The total number of Reservations accepted by Workers



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 239

def reservations_accepted
  @properties['reservations_accepted']
end

#reservations_canceled ⇒ `String`

Returns The total number of Reservations that were canceled.

Returns:

(String) —

The total number of Reservations that were canceled



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 257

def reservations_canceled
  @properties['reservations_canceled']
end

#reservations_created ⇒ `String`

Returns The total number of Reservations that were created for Workers.

Returns:

(String) —

The total number of Reservations that were created for Workers



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 233

def reservations_created
  @properties['reservations_created']
end

#reservations_rejected ⇒ `String`

Returns The total number of Reservations that were rejected.

Returns:

(String) —

The total number of Reservations that were rejected



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 245

def reservations_rejected
  @properties['reservations_rejected']
end

#reservations_rescinded ⇒ `String`

Returns The total number of Reservations that were rescinded.

Returns:

(String) —

The total number of Reservations that were rescinded



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 263

def reservations_rescinded
  @properties['reservations_rescinded']
end

#reservations_timed_out ⇒ `String`

Returns The total number of Reservations that were timed out.

Returns:

(String) —

The total number of Reservations that were timed out



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 251

def reservations_timed_out
  @properties['reservations_timed_out']
end

#split_by_wait_time ⇒ `Hash`

Returns A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds.

Returns:

(Hash) —

A list of objects that describe the Tasks canceled and reservations accepted above and below the specified thresholds



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 269

def split_by_wait_time
  @properties['split_by_wait_time']
end

#start_time ⇒ `Time`

Returns The beginning of the interval during which these statistics were calculated.

Returns:

(Time) —

The beginning of the interval during which these statistics were calculated



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 221

def start_time
  @properties['start_time']
end

#tasks_canceled ⇒ `String`

Returns The total number of Tasks that were canceled.

Returns:

(String) —

The total number of Tasks that were canceled



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 287

def tasks_canceled
  @properties['tasks_canceled']
end

#tasks_completed ⇒ `String`

Returns The total number of Tasks that were completed.

Returns:

(String) —

The total number of Tasks that were completed



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 293

def tasks_completed
  @properties['tasks_completed']
end

#tasks_deleted ⇒ `String`

Returns The total number of Tasks that were deleted.

Returns:

(String) —

The total number of Tasks that were deleted



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 305

def tasks_deleted
  @properties['tasks_deleted']
end

#tasks_entered ⇒ `String`

Returns The total number of Tasks that entered the Workflow.

Returns:

(String) —

The total number of Tasks that entered the Workflow



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 299

def tasks_entered
  @properties['tasks_entered']
end

#tasks_moved ⇒ `String`

Returns The total number of Tasks that were moved from one queue to another.

Returns:

(String) —

The total number of Tasks that were moved from one queue to another



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 311

def tasks_moved
  @properties['tasks_moved']
end

#tasks_timed_out_in_workflow ⇒ `String`

Returns The total number of Tasks that were timed out of their Workflows.

Returns:

(String) —

The total number of Tasks that were timed out of their Workflows



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 317

def tasks_timed_out_in_workflow
  @properties['tasks_timed_out_in_workflow']
end

#to_s ⇒ `Object`

Provide a user friendly representation

# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 372

def to_s
  values = @params.map{|k, v| "#{k}: #{v}"}.join(" ")
  "<Twilio.Taskrouter.V1.WorkflowCumulativeStatisticsInstance #{values}>"
end

#url ⇒ `String`

Returns The absolute URL of the Workflow statistics resource.

Returns:

(String) —

The absolute URL of the Workflow statistics resource



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 335

def url
  @properties['url']
end

#wait_duration_until_accepted ⇒ `Hash`

Returns The wait duration statistics for Tasks that were accepted.

Returns:

(Hash) —

The wait duration statistics for Tasks that were accepted



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 275

def wait_duration_until_accepted
  @properties['wait_duration_until_accepted']
end

#wait_duration_until_canceled ⇒ `Hash`

Returns The wait duration statistics for Tasks that were canceled.

Returns:

(Hash) —

The wait duration statistics for Tasks that were canceled



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 281

def wait_duration_until_canceled
  @properties['wait_duration_until_canceled']
end

#workflow_sid ⇒ `String`

Returns the list of Tasks that are being controlled by the Workflow with the specified Sid value

Returns:

(String) —

Returns the list of Tasks that are being controlled by the Workflow with the specified Sid value



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 323

def workflow_sid
  @properties['workflow_sid']
end

#workspace_sid ⇒ `String`

Returns The SID of the Workspace that contains the Workflow.

Returns:

(String) —

The SID of the Workspace that contains the Workflow.



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# File 'lib/twilio-ruby/rest/taskrouter/v1/workspace/workflow/workflow_cumulative_statistics.rb', line 329

def workspace_sid
  @properties['workspace_sid']
end

Class: Twilio::REST::Taskrouter::V1::WorkspaceContext::WorkflowContext::WorkflowCumulativeStatisticsInstance

Instance Method Summary collapse

Constructor Details

#initialize(version, payload, workspace_sid: nil, workflow_sid: nil) ⇒ WorkflowCumulativeStatisticsInstance

Instance Method Details

#account_sid ⇒ String

#avg_task_acceptance_time ⇒ String

#context ⇒ WorkflowCumulativeStatisticsContext

#end_time ⇒ Time

#fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) ⇒ WorkflowCumulativeStatisticsInstance

#inspect ⇒ Object

#reservations_accepted ⇒ String

#reservations_canceled ⇒ String

#reservations_created ⇒ String

#reservations_rejected ⇒ String

#reservations_rescinded ⇒ String

#reservations_timed_out ⇒ String

#split_by_wait_time ⇒ Hash

#start_time ⇒ Time

#tasks_canceled ⇒ String

#tasks_completed ⇒ String

#tasks_deleted ⇒ String

#tasks_entered ⇒ String

#tasks_moved ⇒ String

#tasks_timed_out_in_workflow ⇒ String

#to_s ⇒ Object

#url ⇒ String

#wait_duration_until_accepted ⇒ Hash

#wait_duration_until_canceled ⇒ Hash

#workflow_sid ⇒ String

#workspace_sid ⇒ String

#initialize(version, payload, workspace_sid: nil, workflow_sid: nil) ⇒ `WorkflowCumulativeStatisticsInstance`

#account_sid ⇒ `String`

#avg_task_acceptance_time ⇒ `String`

#context ⇒ `WorkflowCumulativeStatisticsContext`

#end_time ⇒ `Time`

#fetch(end_date: :unset, minutes: :unset, start_date: :unset, task_channel: :unset, split_by_wait_time: :unset) ⇒ `WorkflowCumulativeStatisticsInstance`

#inspect ⇒ `Object`

#reservations_accepted ⇒ `String`

#reservations_canceled ⇒ `String`

#reservations_created ⇒ `String`

#reservations_rejected ⇒ `String`

#reservations_rescinded ⇒ `String`

#reservations_timed_out ⇒ `String`

#split_by_wait_time ⇒ `Hash`

#start_time ⇒ `Time`

#tasks_canceled ⇒ `String`

#tasks_completed ⇒ `String`

#tasks_deleted ⇒ `String`

#tasks_entered ⇒ `String`

#tasks_moved ⇒ `String`

#tasks_timed_out_in_workflow ⇒ `String`

#to_s ⇒ `Object`

#url ⇒ `String`

#wait_duration_until_accepted ⇒ `Hash`

#wait_duration_until_canceled ⇒ `Hash`

#workflow_sid ⇒ `String`

#workspace_sid ⇒ `String`