Class: Telephony::Events::Connect

Inherits:
Base
  • Object
show all
Defined in:
app/models/telephony/events/connect.rb

Instance Method Summary collapse

Methods inherited from Base

#active_agent2, #agent1, #agent2, #call, #default_data, find_last_for_agent, #for_agent?, log, new_default_event, #publish, #republish_only_for

Instance Method Details

#agent_messages ⇒ Object 



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# File 'app/models/telephony/events/connect.rb', line 10

def agent_messages
  [
    {
      agent: call.agent,
      data: {
        owner: agent1 == call.agent
      }
    }
  ]
end

#publishable? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'app/models/telephony/events/connect.rb', line 4

def publishable?
  !conversation_state.in?(['one_step_transferring', 'two_step_transferring', 'two_step_transferring_hold']) &&
    call &&
    call.agent?
end