Class: Telephony::Events::CompleteHold

Inherits:
Base
  • Object
show all
Defined in:
app/models/telephony/events/complete_hold.rb

Instance Method Summary collapse

Methods inherited from Base

#active_agent2, #agent1, #agent2, #call, #default_data, find_last_for_agent, #for_agent?, log, new_default_event, #publish, #republish_only_for

Instance Method Details

#agent_messages ⇒ Object 



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# File 'app/models/telephony/events/complete_hold.rb', line 8

def agent_messages
  msgs = [
           {
             agent: agent1
           }
         ]

  if active_agent2
    msgs << {
      agent: active_agent2,
      data: {
        owner: false
      }
    }
  end

  msgs
end

#publishable? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'app/models/telephony/events/complete_hold.rb', line 4

def publishable?
  call_id.nil?
end