Class: Telephony::Providers::Twilio::CallsController

Inherits:
ApplicationController show all
Defined in:
app/controllers/telephony/providers/twilio/calls_controller.rb

Instance Method Summary collapse

Instance Method Details

#child_answered ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 16

def child_answered
  @call.sid ||= params[:CallSid]
  @call.answer!

  if @call.conversation.one_step_transferring?
    @call.conversation.complete_one_step_transfer!
  else
    @call.conversation.start!
  end

  render :whisper_tone
end

#child_detached ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 29

def child_detached
  @child_call = @call.conversation.child_call(params[:DialCallSid])
  @child_call.record! params
  @child_call.sid ||= params[:DialCallSid]

  case params[:DialCallStatus]
  when 'completed'
    if @call.conversation.two_step_transferring?
      render_conference
    elsif @call.conversation.initiating_hold?
      if @call.agent
        render_conference
      else
        render_complete_hold
      end
    elsif child_hung_up?
      @child_call.terminate!
    end
  else
    case params[:DialCallStatus]
    when 'no-answer'
      @child_call.no_answer!
    when 'failed', 'canceled'
      @child_call.call_fail!
    when 'busy'
      @child_call.busy!
    end

    if @child_call.conversation.enqueued?
      render 'telephony/providers/twilio/inbound_calls/enqueue'
    elsif @child_call.conversation.leaving_voicemail?
      render 'telephony/providers/twilio/voicemails/new'
    end
  end
end

#complete_hold ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 69

def complete_hold
  @call.complete_hold!
end

#connect ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 10

def connect
  @connecting_call = @call.conversation.not_initiated_call
  @call.answer!
  @connecting_call.connect!
end

#dial ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 73

def dial
  @child_call = @call.conversation.calls.last
  if @call.conversation.leaving_voicemail?
    render 'telephony/providers/twilio/voicemails/new'
  end
end

#done ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 80

def done
  @call.record! params

  unless @call.terminated?
    case params[:CallStatus]
    when 'no-answer'
      @call.no_answer!
    when 'failed'
      @call.call_fail!
    when 'busy'
      @call.busy!
    when 'completed'
      @call.terminate!
    end
  end
end

#join_conference ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 65

def join_conference
  @call.conference! unless @call.in_conference?
end

#leave_queue ⇒ Object 



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# File 'app/controllers/telephony/providers/twilio/calls_controller.rb', line 97

def leave_queue
  unless @call.terminated?
    case params[:QueueResult]
    when 'hangup'
      @call.terminate!
    when 'queue-full', 'error', 'system-error'
      Rails.logger.error "Twilio provider - QueueResult: #{params[:QueueResult]} - Sid: #{@call.sid}"
      @call.terminate!
    end
  end

  head :ok
end