Class: Softlayer::Ticket::Chat

Inherits:
Entity show all
Defined in:
lib/softlayer/ticket/chat.rb,
lib/softlayer/ticket/chat/liveperson.rb,
lib/softlayer/ticket/chat/transcript_line.rb,
lib/softlayer/ticket/chat/transcript_line/customer.rb,
lib/softlayer/ticket/chat/transcript_line/employee.rb

Direct Known Subclasses

Liveperson

Defined Under Namespace

Classes: Liveperson, Representer, TranscriptLine

Instance Attribute Summary collapse

Method Summary

Methods inherited from Model

all, all_request_for, create, find, #init_headers, parse, process_message, #request, request, service_name, #service_name, #to_hash, #to_softlayer

Methods included from Model::Operations

extended, #filter, included, #limit, #mask, #request_headers

Instance Attribute Details

#agent ⇒ Object

Returns the value of attribute agent.



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# File 'lib/softlayer/ticket/chat.rb', line 10

def agent
  @agent
end

#customer ⇒ Object

Returns the value of attribute customer.



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# File 'lib/softlayer/ticket/chat.rb', line 11

def customer
  @customer
end

#customer_id ⇒ Object

Returns the value of attribute customer_id.



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# File 'lib/softlayer/ticket/chat.rb', line 6

def customer_id
  @customer_id
end

#end_date ⇒ Object

Returns the value of attribute end_date.



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# File 'lib/softlayer/ticket/chat.rb', line 7

def end_date
  @end_date
end

#start_date ⇒ Object

Returns the value of attribute start_date.



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# File 'lib/softlayer/ticket/chat.rb', line 8

def start_date
  @start_date
end

#ticket_update ⇒ Object

Returns the value of attribute ticket_update.



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# File 'lib/softlayer/ticket/chat.rb', line 12

def ticket_update
  @ticket_update
end

#transcript ⇒ Object

Returns the value of attribute transcript.



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# File 'lib/softlayer/ticket/chat.rb', line 9

def transcript
  @transcript
end