Class: Radesk::TicketsController

Inherits:
ApplicationController show all
Defined in:
app/controllers/radesk/tickets_controller.rb

Instance Method Summary collapse

Methods inherited from ApplicationController

#radesk_authorize!, #radesk_current_user

Instance Method Details

#close ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 39

def close
  @ticket.update(:closed => true)
  render 'change_status'
end

#create ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 18

def create
  @ticket = Ticket.new(ticket_params)
  @ticket.user_id = send(Radesk.current_user_method_name).id

  if @ticket.save
    redirect_to @ticket, notice: 'Ticket was successfully created.'
  else
    redirect_to tickets_path
  end
end

#destroy ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 29

def destroy
  @ticket.destroy
  redirect_to tickets_url, notice: 'Ticket was successfully destroyed.'
end

#index ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 8

def index
  @tickets = Ticket.includes(Radesk.user_class_name.downcase.to_sym).all.page(params[:page]).per(10)
  @tickets = @tickets.where(:user_id => radesk_current_user.id) unless radesk_current_user.try(:radesk_admin?)
  @ticket = Ticket.new
end

#open ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 34

def open
  @ticket.update(:closed => false)
  render 'change_status'
end

#show ⇒ Object 



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# File 'app/controllers/radesk/tickets_controller.rb', line 14

def show
  @answers = @ticket.answers.includes(Radesk.user_class_name.downcase.to_sym)
end