Class: Queri::Stats::Distributions::InboundAcdCallAttempts

Inherits:
Queri::Stats
  • Object
show all
Includes:
AggregateReportHelpers
Defined in:
lib/queri/stats/distributions/inbound_acd_call_attempts.rb

Instance Attribute Summary

Attributes inherited from Queri::Stats

#response

Class Method Summary collapse

Methods inherited from Queri::Stats

#initialize, keys, query_method

Constructor Details

This class inherits a constructor from Queri::Stats

Class Method Details

.key_translations ⇒ Object 



12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
 
# File 'lib/queri/stats/distributions/inbound_acd_call_attempts.rb', line 12

def key_translations
  ActiveSupport::OrderedHash[
    :total_attempts_sent_to_operators, "Total ACD attempts sent to operators:",
    :placeholder_for_taken_calls, "Taken calls",
    :average_attempts_for_taken_calls, "Average attempts:",
    :minimum_attempts_for_taken_calls, "Min attempts:",
    :maximum_attempts_for_taken_calls, "Max attempts:",
    :total_attempts_for_taken_calls, "Total attempts:",
    :placeholder_for_lost_calls, "Lost calls",
    :average_attempts_for_lost_calls, "Average attempts:",
    :minimum_attempts_for_lost_calls, "Min attempts:",
    :maximum_attempts_for_lost_calls, "Max attempts:",
    :total_attempts_for_lost_calls, "Total attempts:"
  ]
end

.xml_code ⇒ Object 



8
9
10
 
# File 'lib/queri/stats/distributions/inbound_acd_call_attempts.rb', line 8

def xml_code
  Distributions.xml_code + ".ReportAcd"
end