Class: Queri::Stats::DetailsOfAgentSessionsAndPauses::DetailOfAgentPauses

Inherits:
Queri::Stats
  • Object
show all
Includes:
CompositeAgentLevelReportHelpers
Defined in:
lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses.rb

Instance Attribute Summary

Attributes inherited from Queri::Stats

#response

Class Method Summary collapse

Methods inherited from Queri::Stats

#initialize, keys, query_method

Constructor Details

This class inherits a constructor from Queri::Stats

Class Method Details

.key_translationsObject



12
13
14
15
16
17
18
19
20
21
22
23
24
# File 'lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses.rb', line 12

def key_translations
  ActiveSupport::OrderedHash[
    :agent, "Agent",
    :extension, "Ext.",
    :pause_code, "Code",
    :pause_activity, "Activity",
    :pause_billable_code, " ",
    :pause_billable, "Billable?",
    :pause_start, "Start hour",
    :pause_end, "End hour",
    :pause_duration, "Duration"
  ]
end

.xml_codeObject



8
9
10
# File 'lib/queri/stats/details_of_agent_sessions_and_pauses/detail_of_agent_pauses.rb', line 8

def xml_code
  DetailsOfAgentSessionsAndPauses.xml_code + ".AgentPauses"
end