Class: PureCloud::WorkforceManagementApi
- Inherits:
-
Object
- Object
- PureCloud::WorkforceManagementApi
- Defined in:
- lib/purecloudplatformclientv2/api/workforce_management_api.rb
Instance Attribute Summary collapse
-
#api_client ⇒ Object
Returns the value of attribute api_client.
Instance Method Summary collapse
-
#get_workforcemanagement_adherence(user_id, opts = {}) ⇒ Array<UserScheduleAdherence>
Get a list of UserScheduleAdherence records for the requested users.
-
#get_workforcemanagement_adherence_with_http_info(user_id, opts = {}) ⇒ Array<(Array<UserScheduleAdherence>, Fixnum, Hash)>
Get a list of UserScheduleAdherence records for the requested users.
-
#get_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCodeContainer
Get activity codes.
-
#get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCodeContainer, Fixnum, Hash)>
Get activity codes.
-
#get_workforcemanagement_managementunit_intraday_queues(mu_id, date, opts = {}) ⇒ WfmIntradayQueueListing
Get intraday queues for the given date.
-
#get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts = {}) ⇒ Array<(WfmIntradayQueueListing, Fixnum, Hash)>
Get intraday queues for the given date.
-
#get_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) ⇒ TimeOffRequestResponse
Get a time off request.
-
#get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) ⇒ Array<(TimeOffRequestResponse, Fixnum, Hash)>
Get a time off request.
-
#get_workforcemanagement_managementunit_user_timeoffrequests(mu_id, user_id, opts = {}) ⇒ TimeOffRequestList
Get a list of time off requests for a given user.
-
#get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts = {}) ⇒ Array<(TimeOffRequestList, Fixnum, Hash)>
Get a list of time off requests for a given user.
-
#get_workforcemanagement_managementunit_users(mu_id, opts = {}) ⇒ WfmUserEntityListing
Get agents in the management unit.
-
#get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmUserEntityListing, Fixnum, Hash)>
Get agents in the management unit.
-
#get_workforcemanagement_managementunits(opts = {}) ⇒ ManagementUnitListing
Get management units.
-
#get_workforcemanagement_managementunits_with_http_info(opts = {}) ⇒ Array<(ManagementUnitListing, Fixnum, Hash)>
Get management units.
-
#initialize(api_client = ApiClient.default) ⇒ WorkforceManagementApi
constructor
A new instance of WorkforceManagementApi.
-
#patch_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) ⇒ TimeOffRequestResponse
Update a time off request.
-
#patch_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) ⇒ Array<(TimeOffRequestResponse, Fixnum, Hash)>
Update a time off request.
-
#post_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCode
Create a new activity code.
-
#post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCode, Fixnum, Hash)>
Create a new activity code.
-
#post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts = {}) ⇒ WfmHistoricalAdherenceResponse
Request a historical adherence report.
-
#post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmHistoricalAdherenceResponse, Fixnum, Hash)>
Request a historical adherence report.
-
#post_workforcemanagement_managementunit_intraday(mu_id, opts = {}) ⇒ IntradayResponse
Get intraday data for the given date for the requested queueIds.
-
#post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts = {}) ⇒ Array<(IntradayResponse, Fixnum, Hash)>
Get intraday data for the given date for the requested queueIds.
-
#post_workforcemanagement_managementunit_schedules_search(mu_id, opts = {}) ⇒ UserScheduleContainer
Query published schedules for given given time range for set of users.
-
#post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts = {}) ⇒ Array<(UserScheduleContainer, Fixnum, Hash)>
Query published schedules for given given time range for set of users.
Constructor Details
#initialize(api_client = ApiClient.default) ⇒ WorkforceManagementApi
23 24 25 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 23 def initialize(api_client = ApiClient.default) @api_client = api_client end |
Instance Attribute Details
#api_client ⇒ Object
Returns the value of attribute api_client.
21 22 23 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 21 def api_client @api_client end |
Instance Method Details
#get_workforcemanagement_adherence(user_id, opts = {}) ⇒ Array<UserScheduleAdherence>
Get a list of UserScheduleAdherence records for the requested users
32 33 34 35 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 32 def get_workforcemanagement_adherence(user_id, opts = {}) data, _status_code, _headers = get_workforcemanagement_adherence_with_http_info(user_id, opts) return data end |
#get_workforcemanagement_adherence_with_http_info(user_id, opts = {}) ⇒ Array<(Array<UserScheduleAdherence>, Fixnum, Hash)>
Get a list of UserScheduleAdherence records for the requested users
42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 42 def get_workforcemanagement_adherence_with_http_info(user_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_adherence ..." end # verify the required parameter 'user_id' is set fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_adherence" if user_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/adherence".sub('{format}','json') # query parameters query_params = {} query_params[:'userId'] = @api_client.build_collection_param(user_id, :multi) # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'Array<UserScheduleAdherence>') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_adherence\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCodeContainer
Get activity codes
98 99 100 101 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 98 def get_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts) return data end |
#get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCodeContainer, Fixnum, Hash)>
Get activity codes
108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 108 def get_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_activitycodes ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_activitycodes" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/activitycodes".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'ActivityCodeContainer') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_activitycodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunit_intraday_queues(mu_id, date, opts = {}) ⇒ WfmIntradayQueueListing
Get intraday queues for the given date
164 165 166 167 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 164 def get_workforcemanagement_managementunit_intraday_queues(mu_id, date, opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts) return data end |
#get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts = {}) ⇒ Array<(WfmIntradayQueueListing, Fixnum, Hash)>
Get intraday queues for the given date
175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 175 def get_workforcemanagement_managementunit_intraday_queues_with_http_info(mu_id, date, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues" if mu_id.nil? # verify the required parameter 'date' is set fail ArgumentError, "Missing the required parameter 'date' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_intraday_queues" if date.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/intraday/queues".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} query_params[:'date'] = date # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WfmIntradayQueueListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_intraday_queues\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) ⇒ TimeOffRequestResponse
Get a time off request
241 242 243 244 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 241 def get_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts) return data end |
#get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) ⇒ Array<(TimeOffRequestResponse, Fixnum, Hash)>
Get a time off request
253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 253 def get_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if mu_id.nil? # verify the required parameter 'user_id' is set fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if user_id.nil? # verify the required parameter 'time_off_request_id' is set fail ArgumentError, "Missing the required parameter 'time_off_request_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequest" if time_off_request_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users/{userId}/timeoffrequests/{timeOffRequestId}".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s).sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'timeOffRequestId' + '}', time_off_request_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'TimeOffRequestResponse') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_user_timeoffrequest\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunit_user_timeoffrequests(mu_id, user_id, opts = {}) ⇒ TimeOffRequestList
Get a list of time off requests for a given user
326 327 328 329 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 326 def get_workforcemanagement_managementunit_user_timeoffrequests(mu_id, user_id, opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts) return data end |
#get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts = {}) ⇒ Array<(TimeOffRequestList, Fixnum, Hash)>
Get a list of time off requests for a given user
338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 338 def get_workforcemanagement_managementunit_user_timeoffrequests_with_http_info(mu_id, user_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests" if mu_id.nil? # verify the required parameter 'user_id' is set fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_user_timeoffrequests" if user_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users/{userId}/timeoffrequests".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s).sub('{' + 'userId' + '}', user_id.to_s) # query parameters query_params = {} query_params[:'recentlyReviewed'] = opts[:'recently_reviewed'] if opts[:'recently_reviewed'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'TimeOffRequestList') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_user_timeoffrequests\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunit_users(mu_id, opts = {}) ⇒ WfmUserEntityListing
Get agents in the management unit
408 409 410 411 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 408 def get_workforcemanagement_managementunit_users(mu_id, opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts) return data end |
#get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmUserEntityListing, Fixnum, Hash)>
Get agents in the management unit
418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 418 def get_workforcemanagement_managementunit_users_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunit_users ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.get_workforcemanagement_managementunit_users" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WfmUserEntityListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunit_users\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#get_workforcemanagement_managementunits(opts = {}) ⇒ ManagementUnitListing
Get management units
475 476 477 478 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 475 def get_workforcemanagement_managementunits(opts = {}) data, _status_code, _headers = get_workforcemanagement_managementunits_with_http_info(opts) return data end |
#get_workforcemanagement_managementunits_with_http_info(opts = {}) ⇒ Array<(ManagementUnitListing, Fixnum, Hash)>
Get management units
487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521 522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 487 def get_workforcemanagement_managementunits_with_http_info(opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.get_workforcemanagement_managementunits ..." end if opts[:'expand'] && !['details'].include?(opts[:'expand']) fail ArgumentError, 'invalid value for "expand", must be one of details' end # resource path local_var_path = "/api/v2/workforcemanagement/managementunits".sub('{format}','json') # query parameters query_params = {} query_params[:'pageSize'] = opts[:'page_size'] if opts[:'page_size'] query_params[:'pageNumber'] = opts[:'page_number'] if opts[:'page_number'] query_params[:'expand'] = opts[:'expand'] if opts[:'expand'] # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = nil auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:GET, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'ManagementUnitListing') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#get_workforcemanagement_managementunits\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#patch_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) ⇒ TimeOffRequestResponse
Update a time off request
562 563 564 565 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 562 def patch_workforcemanagement_managementunit_user_timeoffrequest(mu_id, user_id, time_off_request_id, opts = {}) data, _status_code, _headers = patch_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts) return data end |
#patch_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) ⇒ Array<(TimeOffRequestResponse, Fixnum, Hash)>
Update a time off request
575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615 616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 575 def patch_workforcemanagement_managementunit_user_timeoffrequest_with_http_info(mu_id, user_id, time_off_request_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.patch_workforcemanagement_managementunit_user_timeoffrequest ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.patch_workforcemanagement_managementunit_user_timeoffrequest" if mu_id.nil? # verify the required parameter 'user_id' is set fail ArgumentError, "Missing the required parameter 'user_id' when calling WorkforceManagementApi.patch_workforcemanagement_managementunit_user_timeoffrequest" if user_id.nil? # verify the required parameter 'time_off_request_id' is set fail ArgumentError, "Missing the required parameter 'time_off_request_id' when calling WorkforceManagementApi.patch_workforcemanagement_managementunit_user_timeoffrequest" if time_off_request_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/users/{userId}/timeoffrequests/{timeOffRequestId}".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s).sub('{' + 'userId' + '}', user_id.to_s).sub('{' + 'timeOffRequestId' + '}', time_off_request_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(opts[:'body']) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:PATCH, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'TimeOffRequestResponse') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#patch_workforcemanagement_managementunit_user_timeoffrequest\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#post_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) ⇒ ActivityCode
Create a new activity code
653 654 655 656 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 653 def post_workforcemanagement_managementunit_activitycodes(mu_id, opts = {}) data, _status_code, _headers = post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts) return data end |
#post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) ⇒ Array<(ActivityCode, Fixnum, Hash)>
Create a new activity code
664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711 712 713 714 715 716 717 718 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 664 def post_workforcemanagement_managementunit_activitycodes_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_activitycodes ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_activitycodes" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/activitycodes".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(opts[:'body']) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'ActivityCode') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_activitycodes\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts = {}) ⇒ WfmHistoricalAdherenceResponse
Request a historical adherence report
726 727 728 729 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 726 def post_workforcemanagement_managementunit_historicaladherencequery(mu_id, opts = {}) data, _status_code, _headers = post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts) return data end |
#post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts = {}) ⇒ Array<(WfmHistoricalAdherenceResponse, Fixnum, Hash)>
Request a historical adherence report
737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759 760 761 762 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 737 def post_workforcemanagement_managementunit_historicaladherencequery_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_historicaladherencequery ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_historicaladherencequery" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/historicaladherencequery".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(opts[:'body']) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'WfmHistoricalAdherenceResponse') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_historicaladherencequery\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#post_workforcemanagement_managementunit_intraday(mu_id, opts = {}) ⇒ IntradayResponse
Get intraday data for the given date for the requested queueIds
799 800 801 802 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 799 def post_workforcemanagement_managementunit_intraday(mu_id, opts = {}) data, _status_code, _headers = post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts) return data end |
#post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts = {}) ⇒ Array<(IntradayResponse, Fixnum, Hash)>
Get intraday data for the given date for the requested queueIds
810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854 855 856 857 858 859 860 861 862 863 864 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 810 def post_workforcemanagement_managementunit_intraday_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_intraday ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_intraday" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/intraday".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(opts[:'body']) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'IntradayResponse') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_intraday\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |
#post_workforcemanagement_managementunit_schedules_search(mu_id, opts = {}) ⇒ UserScheduleContainer
Query published schedules for given given time range for set of users
872 873 874 875 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 872 def post_workforcemanagement_managementunit_schedules_search(mu_id, opts = {}) data, _status_code, _headers = post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts) return data end |
#post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts = {}) ⇒ Array<(UserScheduleContainer, Fixnum, Hash)>
Query published schedules for given given time range for set of users
883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901 902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 |
# File 'lib/purecloudplatformclientv2/api/workforce_management_api.rb', line 883 def post_workforcemanagement_managementunit_schedules_search_with_http_info(mu_id, opts = {}) if @api_client.config.debugging @api_client.config.logger.debug "Calling API: WorkforceManagementApi.post_workforcemanagement_managementunit_schedules_search ..." end # verify the required parameter 'mu_id' is set fail ArgumentError, "Missing the required parameter 'mu_id' when calling WorkforceManagementApi.post_workforcemanagement_managementunit_schedules_search" if mu_id.nil? # resource path local_var_path = "/api/v2/workforcemanagement/managementunits/{muId}/schedules/search".sub('{format}','json').sub('{' + 'muId' + '}', mu_id.to_s) # query parameters query_params = {} # header parameters header_params = {} # HTTP header 'Accept' (if needed) local_header_accept = ['application/json'] local_header_accept_result = @api_client.select_header_accept(local_header_accept) and header_params['Accept'] = local_header_accept_result # HTTP header 'Content-Type' local_header_content_type = ['application/json'] header_params['Content-Type'] = @api_client.select_header_content_type(local_header_content_type) # form parameters form_params = {} # http body (model) post_body = @api_client.object_to_http_body(opts[:'body']) auth_names = ['PureCloud Auth'] data, status_code, headers = @api_client.call_api(:POST, local_var_path, :header_params => header_params, :query_params => query_params, :form_params => form_params, :body => post_body, :auth_names => auth_names, :return_type => 'UserScheduleContainer') if @api_client.config.debugging @api_client.config.logger.debug "API called: WorkforceManagementApi#post_workforcemanagement_managementunit_schedules_search\nData: #{data.inspect}\nStatus code: #{status_code}\nHeaders: #{headers}" end return data, status_code, headers end |