Method: PureCloud::QualityApi#get_evaluations_query

Defined in:
lib/purecloud/api/quality_api.rb

#get_evaluations_query(opts = {}) ⇒ EvaluationEntityListing

Queries Evaluations and returns a paged list Query params must include one of conversationId, evaluatorUserId, or agentUserId

Parameters:

  • opts (Hash) (defaults to: {}) —

    the optional parameters

Options Hash (opts):

  • :page_size (Integer) —

    The total page size requested (default to 25)

  • :page_number (Integer) —

    The page number requested (default to 1)

  • :sort_by (String) —

    variable name requested to sort by

  • :expand (Array<Object>) —

    variable name requested by expand list

  • :next_page (String) —

    next page token

  • :previous_page (String) —

    Previous page token

  • :conversation_id (String) —

    conversationId specified

  • :agent_user_id (String) —

    user id of the agent

  • :evaluator_user_id (String) —

    evaluator user id

  • :queue_id (String) —

    queue id

  • :start_time (String) —

    start time of the evaluation query

  • :end_time (String) —

    end time of the evaluation query

  • :evaluation_state (Array<Object>) —

    evaluation state options: Pending, InProgress, Finished

  • :is_released (BOOLEAN) —

    the evaluation has been released

  • :agent_has_read (BOOLEAN) —

    agent has the evaluation

  • :expand_answer_total_scores (BOOLEAN) —

    get the total scores for evaluations

  • :maximum (Integer) —

    maximum

Returns:



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# File 'lib/purecloud/api/quality_api.rb', line 759

def get_evaluations_query(opts = {})
  data, status_code, headers = get_evaluations_query_with_http_info(opts)
  return data
end