Class: PureCloud::SocialMediaParticipant

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloud/models/social_media_participant.rb

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ SocialMediaParticipant

Returns a new instance of SocialMediaParticipant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 169

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.inject({}){|memo,(k,v)| memo[k.to_sym] = v; memo}

  
  if attributes[:'id']
    self.id = attributes[:'id']
  end
  
  if attributes[:'name']
    self.name = attributes[:'name']
  end
  
  if attributes[:'address']
    self.address = attributes[:'address']
  end
  
  if attributes[:'startTime']
    self.start_time = attributes[:'startTime']
  end
  
  if attributes[:'connectedTime']
    self.connected_time = attributes[:'connectedTime']
  end
  
  if attributes[:'endTime']
    self.end_time = attributes[:'endTime']
  end
  
  if attributes[:'startHoldTime']
    self.start_hold_time = attributes[:'startHoldTime']
  end
  
  if attributes[:'purpose']
    self.purpose = attributes[:'purpose']
  end
  
  if attributes[:'state']
    self.state = attributes[:'state']
  end
  
  if attributes[:'direction']
    self.direction = attributes[:'direction']
  end
  
  if attributes[:'disconnectType']
    self.disconnect_type = attributes[:'disconnectType']
  end
  
  if attributes[:'held']
    self.held = attributes[:'held']
  else
    self.held = false
  end
  
  if attributes[:'wrapupRequired']
    self.wrapup_required = attributes[:'wrapupRequired']
  else
    self.wrapup_required = false
  end
  
  if attributes[:'wrapupPrompt']
    self.wrapup_prompt = attributes[:'wrapupPrompt']
  end
  
  if attributes[:'user']
    self.user = attributes[:'user']
  end
  
  if attributes[:'queue']
    self.queue = attributes[:'queue']
  end
  
  if attributes[:'attributes']
    if (value = attributes[:'attributes']).is_a?(Array)
      self.attributes = value
    end
  end
  
  if attributes[:'errorInfo']
    self.error_info = attributes[:'errorInfo']
  end
  
  if attributes[:'script']
    self.script = attributes[:'script']
  end
  
  if attributes[:'wrapupTimeoutMs']
    self.wrapup_timeout_ms = attributes[:'wrapupTimeoutMs']
  end
  
  if attributes[:'wrapupSkipped']
    self.wrapup_skipped = attributes[:'wrapupSkipped']
  else
    self.wrapup_skipped = false
  end
  
  if attributes[:'socialMediaId']
    self.social_media_id = attributes[:'socialMediaId']
  end
  
  if attributes[:'socialMediaHub']
    self.social_media_hub = attributes[:'socialMediaHub']
  end
  
  if attributes[:'socialUserName']
    self.social_user_name = attributes[:'socialUserName']
  end
  
  if attributes[:'previewText']
    self.preview_text = attributes[:'previewText']
  end
  
end

Instance Attribute Details

#address ⇒ Object

The participant address.



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# File 'lib/purecloud/models/social_media_participant.rb', line 12

def address
  @address
end

#attributes ⇒ Object

A list of ad-hoc attributes for the participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 54

def attributes
  @attributes
end

#connected_time ⇒ Object

The time when this participant went connected on the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/social_media_participant.rb', line 18

def connected_time
  @connected_time
end

#direction ⇒ Object

The participant’s direction. Values can be: ‘inbound’ or ‘outbound’



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# File 'lib/purecloud/models/social_media_participant.rb', line 33

def direction
  @direction
end

#disconnect_type ⇒ Object

The reason the participant was disconnected from the conversation.



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# File 'lib/purecloud/models/social_media_participant.rb', line 36

def disconnect_type
  @disconnect_type
end

#end_time ⇒ Object

The time when this participant when disconnected on the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/social_media_participant.rb', line 21

def end_time
  @end_time
end

#error_info ⇒ Object

If the conversation ends in error, contains additional error details.



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# File 'lib/purecloud/models/social_media_participant.rb', line 57

def error_info
  @error_info
end

#held ⇒ Object

Value is true when the participant is on hold.



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# File 'lib/purecloud/models/social_media_participant.rb', line 39

def held
  @held
end

#id ⇒ Object

The unique participant ID.



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# File 'lib/purecloud/models/social_media_participant.rb', line 6

def id
  @id
end

#name ⇒ Object

The display friendly name of the participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 9

def name
  @name
end

#preview_text ⇒ Object

Some preview text for this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 78

def preview_text
  @preview_text
end

#purpose ⇒ Object

The participant’s purpose. Values can be: ‘agent’, ‘user’, ‘customer’, ‘external’, ‘acd’, ‘ivr



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# File 'lib/purecloud/models/social_media_participant.rb', line 27

def purpose
  @purpose
end

#queue ⇒ Object

The PureCloud queue for this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 51

def queue
  @queue
end

#script ⇒ Object

The Engage script that should be used by this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 60

def script
  @script
end

#social_media_hub ⇒ Object

The social media hub used by this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 72

def social_media_hub
  @social_media_hub
end

#social_media_id ⇒ Object

The social media ID used by this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 69

def social_media_id
  @social_media_id
end

#social_user_name ⇒ Object

The social media user name used by this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 75

def social_user_name
  @social_user_name
end

#start_hold_time ⇒ Object

The time when this participant’s hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/social_media_participant.rb', line 24

def start_hold_time
  @start_hold_time
end

#start_time ⇒ Object

The time when this participant joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/social_media_participant.rb', line 15

def start_time
  @start_time
end

#state ⇒ Object

The participant’s state. Values can be: ‘alerting’, ‘connected’, ‘disconnected’, ‘dialing’, ‘contacting



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# File 'lib/purecloud/models/social_media_participant.rb', line 30

def state
  @state
end

#user ⇒ Object

The PureCloud user for this participant.



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# File 'lib/purecloud/models/social_media_participant.rb', line 48

def user
  @user
end

#wrapup_prompt ⇒ Object

The wrap-up prompt indicating the type of wrap-up to be performed.



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# File 'lib/purecloud/models/social_media_participant.rb', line 45

def wrapup_prompt
  @wrapup_prompt
end

#wrapup_required ⇒ Object

Value is true when the participant requires wrap-up.



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# File 'lib/purecloud/models/social_media_participant.rb', line 42

def wrapup_required
  @wrapup_required
end

#wrapup_skipped ⇒ Object

Value is true when the participant has skipped wrap-up.



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# File 'lib/purecloud/models/social_media_participant.rb', line 66

def wrapup_skipped
  @wrapup_skipped
end

#wrapup_timeout_ms ⇒ Object

The amount of time the participant has to complete wrap-up.



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# File 'lib/purecloud/models/social_media_participant.rb', line 63

def wrapup_timeout_ms
  @wrapup_timeout_ms
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/purecloud/models/social_media_participant.rb', line 81

def self.attribute_map
  {
    
    :'id' => :'id',
    
    :'name' => :'name',
    
    :'address' => :'address',
    
    :'start_time' => :'startTime',
    
    :'connected_time' => :'connectedTime',
    
    :'end_time' => :'endTime',
    
    :'start_hold_time' => :'startHoldTime',
    
    :'purpose' => :'purpose',
    
    :'state' => :'state',
    
    :'direction' => :'direction',
    
    :'disconnect_type' => :'disconnectType',
    
    :'held' => :'held',
    
    :'wrapup_required' => :'wrapupRequired',
    
    :'wrapup_prompt' => :'wrapupPrompt',
    
    :'user' => :'user',
    
    :'queue' => :'queue',
    
    :'attributes' => :'attributes',
    
    :'error_info' => :'errorInfo',
    
    :'script' => :'script',
    
    :'wrapup_timeout_ms' => :'wrapupTimeoutMs',
    
    :'wrapup_skipped' => :'wrapupSkipped',
    
    :'social_media_id' => :'socialMediaId',
    
    :'social_media_hub' => :'socialMediaHub',
    
    :'social_user_name' => :'socialUserName',
    
    :'preview_text' => :'previewText'
    
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/purecloud/models/social_media_participant.rb', line 138

def self.swagger_types
  {
    :'id' => :'String',
    :'name' => :'String',
    :'address' => :'String',
    :'start_time' => :'DateTime',
    :'connected_time' => :'DateTime',
    :'end_time' => :'DateTime',
    :'start_hold_time' => :'DateTime',
    :'purpose' => :'String',
    :'state' => :'String',
    :'direction' => :'String',
    :'disconnect_type' => :'String',
    :'held' => :'BOOLEAN',
    :'wrapup_required' => :'BOOLEAN',
    :'wrapup_prompt' => :'String',
    :'user' => :'UriReference',
    :'queue' => :'UriReference',
    :'attributes' => :'Hash<String, String>',
    :'error_info' => :'ErrorBody',
    :'script' => :'UriReference',
    :'wrapup_timeout_ms' => :'Integer',
    :'wrapup_skipped' => :'BOOLEAN',
    :'social_media_id' => :'String',
    :'social_media_hub' => :'String',
    :'social_user_name' => :'String',
    :'preview_text' => :'String'
    
  }
end

Instance Method Details

#==(o) ⇒ Object

Check equality by comparing each attribute.



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# File 'lib/purecloud/models/social_media_participant.rb', line 314

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      name == o.name &&
      address == o.address &&
      start_time == o.start_time &&
      connected_time == o.connected_time &&
      end_time == o.end_time &&
      start_hold_time == o.start_hold_time &&
      purpose == o.purpose &&
      state == o.state &&
      direction == o.direction &&
      disconnect_type == o.disconnect_type &&
      held == o.held &&
      wrapup_required == o.wrapup_required &&
      wrapup_prompt == o.wrapup_prompt &&
      user == o.user &&
      queue == o.queue &&
      attributes == o.attributes &&
      error_info == o.error_info &&
      script == o.script &&
      wrapup_timeout_ms == o.wrapup_timeout_ms &&
      wrapup_skipped == o.wrapup_skipped &&
      social_media_id == o.social_media_id &&
      social_media_hub == o.social_media_hub &&
      social_user_name == o.social_user_name &&
      preview_text == o.preview_text
end

#_deserialize(type, value) ⇒ Object 



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# File 'lib/purecloud/models/social_media_participant.rb', line 374

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Object

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value



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# File 'lib/purecloud/models/social_media_participant.rb', line 431

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

build the object from hash



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# File 'lib/purecloud/models/social_media_participant.rb', line 355

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/purecloud/models/social_media_participant.rb', line 345

def eql?(o)
  self == o
end

#hash ⇒ Object

Calculate hash code according to all attributes.



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# File 'lib/purecloud/models/social_media_participant.rb', line 350

def hash
  [id, name, address, start_time, connected_time, end_time, start_hold_time, purpose, state, direction, disconnect_type, held, wrapup_required, wrapup_prompt, user, queue, attributes, error_info, script, wrapup_timeout_ms, wrapup_skipped, social_media_id, social_media_hub, social_user_name, preview_text].hash
end

#to_body ⇒ Object

to_body is an alias to to_body (backward compatibility))



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# File 'lib/purecloud/models/social_media_participant.rb', line 414

def to_body
  to_hash
end

#to_hash ⇒ Object

return the object in the form of hash



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# File 'lib/purecloud/models/social_media_participant.rb', line 419

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ Object 



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# File 'lib/purecloud/models/social_media_participant.rb', line 409

def to_s
  to_hash.to_s
end