Class: Morpheus::Cli::MonitoringIncidentsCommand

Inherits:
Object
  • Object
show all
Includes:
CliCommand, MonitoringHelper
Defined in:
lib/morpheus/cli/monitoring_incidents_command.rb

Instance Attribute Summary

Attributes included from CliCommand

#no_prompt

Instance Method Summary collapse

Methods included from MonitoringHelper

#check_type_for_id, #check_type_for_name, #check_type_for_name_or_id, #find_check_by_id, #find_check_by_name, #find_check_by_name_or_id, #find_check_group_by_id, #find_check_group_by_name, #find_check_group_by_name_or_id, #find_contact_by_id, #find_contact_by_name, #find_contact_by_name_or_id, #find_incident_by_id, #find_monitoring_app_by_id, #find_monitoring_app_by_name, #find_monitoring_app_by_name_or_id, #format_monitoring_check_last_metric, #format_monitoring_check_status, #format_monitoring_check_type, #format_monitoring_incident_status, #format_monitoring_issue_attachment_type, #format_monitoring_issue_status, #format_severity, #get_available_check_types, included, #monitoring_interface, #print_check_groups_table, #print_check_history_table, #print_check_notifications_table, #print_checks_table, #print_monitoring_apps_table

Methods included from CliCommand

#build_common_options, #build_option_type_options, #command_name, #default_subcommand, #establish_remote_appliance_connection, #full_command_usage, #handle_subcommand, included, #interactive?, #my_help_command, #my_terminal, #my_terminal=, #parse_id_list, #parse_list_options, #parse_list_subtitles, #print, #print_error, #puts, #puts_error, #raise_command_error, #run_command_for_each_arg, #subcommand_aliases, #subcommand_usage, #subcommands, #usage, #verify_access_token!

Instance Method Details

#_close(id, options) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 616

def _close(id, options)

  begin
    incident = find_incident_by_id(id)
    already_closed = incident['status'] == 'closed'
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.close(incident['id'])
      return
    end
    json_response = @monitoring_interface.incidents.close(incident['id'])
    if options[:json]
      print JSON.pretty_generate(json_response)
      print "\n"
    elsif !options[:quiet]
      print_green_success json_response["msg"] || "Incident #{incident['id']} is now closed"
      # _get(incident['id'] {})
    end
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#_get(id, options) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 197

def _get(id, options)

  begin
    incident = find_incident_by_id(id)
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.get(incident['id'])
      return
    end
    json_response = @monitoring_interface.incidents.get(incident['id'])
    incident = json_response['incident']
    
    if options[:include_fields]
      json_response = {"incident" => filter_data(json_response["incident"], options[:include_fields]) }
    end
    if options[:json]
      puts as_json(json_response, options)
      return 0
    elsif options[:yaml]
      puts as_yaml(json_response, options)
      return 0
    elsif options[:csv]
      puts records_as_csv(json_response['incident'], options)
      return 0
    end

    print_h1 "Incident Details"
    print cyan
    description_cols = {
      "ID" => 'id',
      "Severity" => lambda {|it| format_severity(it['severity']) },
      "Name" => lambda {|it| it['displayName'] || it['name'] || 'No Subject' },
      "Start" => lambda {|it| format_local_dt(it['startDate']) },
      "End" => lambda {|it| format_local_dt(it['endDate']) },
      "Duration" => lambda {|it| format_duration(it['startDate'], it['endDate']) },
      "Status" => lambda {|it| format_monitoring_issue_status(it) },
      "Muted" => lambda {|it| it['inUptime'] ? 'No' : 'Yes' },
      "Visibility" => 'visibility',
      "Last Check" => lambda {|it| format_local_dt(it['lastCheckTime']) },
      "Last Error" => lambda {|it| it['lastError'] },
      "Comment" => 'comment',
      "Resolution" => 'resolution'
    }
    # description_cols.delete("End") if incident['endDate'].nil?
    description_cols.delete("Comment") if incident['comment'].empty?
    description_cols.delete("Resolution") if incident['resolution'].empty?
    # description_cols.delete("Last Check") if incident['lastCheckTime'].empty?
    # description_cols.delete("Last Error") if incident['lastError'].empty?
    print_description_list(description_cols, incident)
    # puts as_vertical_table(incident, description_cols)
    ## Issues

    issues = json_response["issues"]
    if issues && !issues.empty?
      print_h2 "Issues"
      print_incident_history_table(issues, options)
    else
      print "\n"
      puts "No checks involved in this incident"
    end

    ## History (MonitorIncidentEvent)
    if options[:show_history]
      # history_items = json_response["history"]
      # gotta go get it
      history_json_response = @monitoring_interface.incidents.history(incident["id"], {})
      history_items = history_json_response["history"] || history_json_response["events"]  || history_json_response["issues"]
      issues = history_items
      if history_items && !history_items.empty?
        print_h2 "History"
        print_incident_history_table(history_items, options)
        print_results_pagination(history_json_response, {:label => "event", :n_label => "events"})
      else
        print "\n"
        puts "No history found for this incident"
      end
    end

    ## Members (MonitorIncidentNotifyEvent)
    if options[:show_notifications]
      # history_items = json_response["history"]
      # gotta go get it
      notifications_json_response = @monitoring_interface.incidents.notifications(incident["id"], {max: 10})
      notification_items = notifications_json_response["notifications"]
      if notification_items && notification_items.empty?
        print_h2 "Notifications"
        print_incident_notifications_table(notification_items, options)
        print_results_pagination(notifications_json_response, {:label => "notification", :n_label => "notifications"})
      else
        print "\n"
        puts "Nobody has been notified about this incident."
      end
    end

    print reset,"\n"

  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#_reopen(id, options) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 660

def _reopen(id, options)

  begin
    incident = find_incident_by_id(id)
    already_open = incident['status'] == 'open'
    if already_open
      print bold,yellow,"Incident #{incident['id']} is already open",reset,"\n"
      return false
    end
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.reopen(incident['id'])
      return
    end
    json_response = @monitoring_interface.incidents.reopen(incident['id'])
    if options[:json]
      print JSON.pretty_generate(json_response)
      print "\n"
    elsif !options[:quiet]
      print_green_success json_response["msg"] || "Incident #{incident['id']} is now open"
      # _get(incident['id'] {})
    end
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#close(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 595

def close(args)
  options = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id list]")
    build_common_options(opts, options, [:auto_confirm, :quiet, :json, :dry_run, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)
  id_list = parse_id_list(args)
  unless options[:yes] || ::Morpheus::Cli::OptionTypes::confirm("Are you sure you would like to close #{id_list.size == 1 ? 'incident' : 'incidents'} #{anded_list(id_list)}?", options)
    exit 1
  end
  return run_command_for_each_arg(id_list) do |arg|
    _close(arg, options)
  end
end

#connect(opts) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 11

def connect(opts)
  @api_client = establish_remote_appliance_connection(opts)
  @monitoring_interface = Morpheus::APIClient.new(@access_token,nil,nil, @appliance_url).monitoring
end

#get(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 173

def get(args)
  options = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id list]")
    opts.on(nil,'--history', "Display Incident History") do |val|
      options[:show_history] = true
    end
    opts.on(nil,'--notifications', "Display Incident Notifications") do |val|
      options[:show_notifications] = true
    end
    build_common_options(opts, options, [:json, :yaml, :csv, :fields, :dry_run, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)
  id_list = parse_id_list(args)
  return run_command_for_each_arg(id_list) do |arg|
    _get(arg, options)
  end
end

#handle(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 16

def handle(args)
  handle_subcommand(args)
end

#history(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 298

def history(args)
  options = {}
  params = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id] [options]")
    opts.on('--severity LIST', Array, "Filter by severity. critical, warning, info") do |list|
      params['severity'] = list
    end
    build_common_options(opts, options, [:list, :last_updated, :json, :csv, :fields, :json, :dry_run, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)
  begin
    incident = find_incident_by_id(args[0])
    # return false if incident.nil?
    
    [:phrase, :offset, :max, :sort, :direction, :lastUpdated].each do |k|
      params[k] = options[k] unless options[k].nil?
    end
    # JD: lastUpdated 500ing, incidents don't have that property ? =o  Fix it!

    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.history(incident['id'], params)
      return
    end

    json_response = @monitoring_interface.incidents.history(incident['id'], params)
    if options[:json]
      if options[:include_fields]
        json_response = {"history" => filter_data(json_response["history"], options[:include_fields]) }
      end
      puts as_json(json_response, options)
      return 0
    end
    if options[:csv]
      puts records_as_csv(json_response['history'], options)
      return 0
    end
    history_items = json_response['history']
    title = "Incident History: #{incident['id']}: #{incident['displayName'] || incident['name']}"
    subtitles = []
    if params[:phrase]
      subtitles << "Search: #{params[:phrase]}".strip
    end
    print_h1 title, subtitles
    if history_items.empty?
      print cyan,"No history found.",reset,"\n"
    else
      print_incident_history_table(history_items, options)
      print_results_pagination(json_response, {:label => "event", :n_label => "events"})
    end
    print reset,"\n"
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#list(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 20

def list(args)
  options = {}
  params = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage()
    opts.on('--status LIST', Array, "Filter by status. open, closed") do |list|
      params['status'] = list
    end
    opts.on('--severity LIST', Array, "Filter by severity. critical, warning, info") do |list|
      params['severity'] = list
    end
    build_common_options(opts, options, [:list, :last_updated, :json, :yaml, :csv, :fields, :dry_run, :remote])
  end
  optparse.parse!(args)
  connect(options)
  begin
    [:phrase, :offset, :max, :sort, :direction, :lastUpdated].each do |k|
      params[k] = options[k] unless options[k].nil?
    end
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.list(params)
      return
    end
    json_response = @monitoring_interface.incidents.list(params)
    if options[:include_fields]
      json_response = {"incidents" => filter_data(json_response["incidents"], options[:include_fields]) }
    end
    if options[:json]
      puts as_json(json_response, options)
      return 0
    elsif options[:yaml]
      puts as_yaml(json_response, options)
      return 0
    elsif options[:csv]
      puts records_as_csv(json_response['incidents'], options)
      return 0
    end
    incidents = json_response['incidents']
    title = "Morpheus Monitoring Incidents"
    subtitles = []
    # if group
    #   subtitles << "Group: #{group['name']}".strip
    # end
    # if cloud
    #   subtitles << "Cloud: #{cloud['name']}".strip
    # end
    if params[:phrase]
      subtitles << "Search: #{params[:phrase]}".strip
    end
    print_h1 title, subtitles
    if incidents.empty?
      print cyan,"No incidents found.",reset,"\n"
    else
      print_incidents_table(incidents, options)
      print_results_pagination(json_response, {:label => "incident", :n_label => "incidents"})
    end
    print reset,"\n"
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#mute(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 503

def mute(args)
  options = {}
  params = {'enabled' => true}
  optparse = Morpheus::Cli::OptionParser.new do |opts|
    opts.banner = subcommand_usage("[id]")
    opts.on(nil, "--disable", "Disable mute state instead, the same as unmute") do
      params['enabled'] = false
    end
    build_common_options(opts, options, [:options, :payload, :json, :dry_run, :quiet, :remote])
    opts.footer = "Mute an incident." + "\n" +
                  "[id] is required. This is the id of an incident."
  end
  optparse.parse!(args)
  if args.count != 1
    puts optparse
    return 1
  end
  connect(options)
  begin
    incident = find_incident_by_id(args[0])
    # construct payload
    payload = nil
    if options[:payload]
      payload = options[:payload]
    else
      payload = params
    end
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.quarantine(incident["id"], payload)
      return 0
    end
    json_response = @monitoring_interface.incidents.quarantine(incident["id"], payload)
    if options[:json]
      puts as_json(json_response, options)
    elsif !options[:quiet]
      if params['enabled']
        print_green_success "Muted incident #{incident['id']}"
      else
        print_green_success "Unmuted incident #{incident['id']}"
      end
      _get(incident['id'], {})
    end
    return 0
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#notifications(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 360

def notifications(args)
  options = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id] [options]")
    build_common_options(opts, options, [:list, :json, :csv, :fields, :json, :dry_run, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)
  begin
    incident = find_incident_by_id(args[0])
    # return false if incident.nil?
    params = {}
    [:phrase, :offset, :max, :sort, :direction].each do |k|
      params[k] = options[k] unless options[k].nil?
    end
    
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.notifications(incident['id'], params)
      return
    end

    json_response = @monitoring_interface.incidents.notifications(incident['id'], params)
    if options[:json]
      if options[:include_fields]
        json_response = {"notifications" => filter_data(json_response["notifications"], options[:include_fields]) }
      end
      puts as_json(json_response, options)
      return 0
    end
    if options[:csv]
      puts records_as_csv(json_response['notifications'], options)
      return 0
    end
    notification_items = json_response['notifications']
    title = "Incident Notifications: #{incident['id']}: #{incident['displayName'] || incident['name']}"
    subtitles = []
    if params[:phrase]
      subtitles << "Search: #{params[:phrase]}".strip
    end
    print_h1 title, subtitles
    if notification_items.empty?
      print cyan,"No notifications found.",reset,"\n"
    else
      print_incident_history_table(notification_items, options)
      print_results_pagination(json_response, {:label => "notification", :n_label => "notifications"})
    end
    print reset,"\n"
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#reopen(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 639

def reopen(args)
  options = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id list]")
    build_common_options(opts, options, [:auto_confirm, :quiet, :json, :dry_run, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)
  id_list = parse_id_list(args)
  unless options[:yes] || ::Morpheus::Cli::OptionTypes::confirm("Are you sure you would like to reopen #{id_list.size == 1 ? 'incident' : 'incidents'} #{anded_list(id_list)}?", options)
    exit 1
  end
  return run_command_for_each_arg(id_list) do |arg|
    _reopen(arg, options)
  end
end

#stats(args) ⇒ Object

this show date range counts and current open incidents it should be perhaps called 'summary' or 'dashboard' it is not stats about a particular incident



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 86

def stats(args)
  options = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage()
    #opts.on('-j','--json', "JSON Output") do
    opts.on( '-m', '--max MAX', "Max open incidents to display. Default is 25" ) do |max|
      if max.to_s == 'all'
        options[:max] = 10000 # 'all'
      else
        options[:max] = max.to_i
      end
    end
    opts.on( '-o', '--offset OFFSET', "Offset open incidents results for pagination." ) do |offset|
      options[:offset] = offset.to_i.abs
    end
    build_common_options(opts, options, [:list, :json, :yaml, :csv, :fields, :dry_run, :remote])
  end
  optparse.parse!(args)
  connect(options)
  begin
    params = {}
    [:phrase, :offset, :max, :sort, :direction, :lastUpdated].each do |k|
      params[k] = options[k] unless options[k].nil?
    end
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.stats(params)
      return
    end
    json_response = @monitoring_interface.incidents.stats(params)
    if options[:json]
      if options[:include_fields]
        json_response.merge!({"openIncidents" => filter_data(json_response["openIncidents"], options[:include_fields])})
      end
      puts as_json(json_response, options)
      return 0
    end
    # if options[:csv]
    #   puts records_as_csv(json_response['openIncidents'], options)
    #   return 0
    # end
    open_incidents = json_response['openIncidents']
    open_incidents_count = json_response['openIncidentCount']
    stats = json_response['incidentStats']

    print_h1 "Morpheus Incidents: Stats"
    print cyan

    # print_h2 "Counts"
    # print_description_list({
    #   "Today" => 'today',
    #   "Week" => 'week',
    #   "Month" => 'month',
    # }, stats)

    if stats
      print justify_string("Today: #{stats['today']}", 20)
      print justify_string("Week: #{stats['week']}", 20)
      print justify_string("Month: #{stats['month']}", 20)
      print "\n"
    else
      puts "No stats"
    end

    if !open_incidents || open_incidents.size() == 0
      print bold,green,"0 open incidents",reset,"\n"
    else
      if open_incidents.size() == 1
        #print bold,yellow,"#{open_incidents.size()} open incident",reset,"\n"
        print_h2 "#{open_incidents.size()} open incident"
      else
        #print bold,yellow,"#{open_incidents.size()} open incidents",reset,"\n"
        print_h2 "#{open_incidents.size()} open incidents"
      end
      options[:max] ||= 20
      
      print_incidents_table(open_incidents)
      if open_incidents.size > 0
        print_results_pagination(size: open_incidents.size, total: open_incidents_count, offset: options[:offset])
      end
    end
    print reset,"\n"
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#unmute(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 552

def unmute(args)
  options = {}
  params = {'enabled' => false}
  optparse = Morpheus::Cli::OptionParser.new do |opts|
    opts.banner = subcommand_usage("[id]")
    build_common_options(opts, options, [:payload, :json, :dry_run, :quiet, :remote])
    opts.footer = "Unmute an incident." + "\n" +
                  "[id] is required. This is the id of an incident."
  end
  optparse.parse!(args)
  if args.count != 1
    puts optparse
    return 1
  end
  connect(options)

  begin
    incident = find_incident_by_id(args[0])
    # construct payload
    payload = nil
    if options[:payload]
      payload = options[:payload]
    else
      payload = params
    end
    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.quarantine(incident["id"], payload)
      return 0
    end
    json_response = @monitoring_interface.incidents.quarantine(incident["id"], payload)
    if options[:json]
      puts as_json(json_response, options)
    elsif !options[:quiet]
      print_green_success "Unmuted incident #{incident['id']}"
      _get(incident['id'], {})
    end
    return 0
  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end

#update(args) ⇒ Object 



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# File 'lib/morpheus/cli/monitoring_incidents_command.rb', line 417

def update(args)
  options = {}
  params = {}
  optparse = OptionParser.new do|opts|
    opts.banner = subcommand_usage("[id]")
    opts.on("-c", "--comment STRING", String, "Comment on this incident") do |val|
      params['comment'] = val == 'null' ? nil : val
    end
    opts.on("--resolution STRING", String, "Description of the resolution to this incident") do |val|
      params['resolution'] = val == 'null' ? nil : val
    end
    opts.on("--status STATUS", String, "Set status (open or closed)") do |val|
      params['status'] = val
    end
    opts.on("--severity STATUS", String, "Set severity (critical, warning or info)") do |val|
      params['severity'] = val
    end
    opts.on("--name STRING", String, "Set display name (subject)") do |val|
      params['name'] = val == 'null' ? nil : val
    end
    opts.on("--startDate TIME", String, "Set start time") do |val|
      begin
        params['startDate'] = parse_time(val).utc.iso8601
      rescue => e
        raise OptionParser::InvalidArgument.new "Failed to parse --startDate '#{val}'. Error: #{e}"
      end
    end
    opts.on("--endDate TIME", String, "Set end time") do |val|
      begin
        params['endDate'] = parse_time(val).utc.iso8601
      rescue => e
        raise OptionParser::InvalidArgument.new "Failed to parse --endDate '#{val}'. Error: #{e}"
      end
    end
    opts.on("--inUptime BOOL", String, "Set 'In Availability'") do |val|
      params['inUptime'] = ['true','on'].include?(val.to_s.strip)
    end
    build_common_options(opts, options, [:json, :dry_run, :quiet, :remote])
  end
  optparse.parse!(args)
  if args.count < 1
    puts optparse
    exit 1
  end
  connect(options)

  begin
    incident = find_incident_by_id(args[0])

    if params['status'] == 'closed'
      unless options[:yes] || ::Morpheus::Cli::OptionTypes::confirm("Are you sure you would like to close the incident '#{incident['id']}'?", options)
        return false
      end
    end

    if params.empty?
      print_red_alert "Specify atleast one option to update"
      puts optparse
      exit 1
    end

    payload = {
      'incident' => {id: incident["id"]}
    }
    payload['incident'].merge!(params)

    if options[:dry_run]
      print_dry_run @monitoring_interface.incidents.dry.update(incident["id"], payload)
      return
    end

    json_response = @monitoring_interface.incidents.update(incident["id"], payload)
    if options[:json]
      puts as_json(json_response, options)
    elsif !options[:quiet]
      print_green_success "Updated incident #{incident['id']}"
      _get(incident['id'], {})
    end

  rescue RestClient::Exception => e
    print_rest_exception(e, options)
    exit 1
  end
end