Class: Helpdesk::Comment

Inherits:
ActiveRecord::Base
  • Object
show all
Defined in:
app/models/helpdesk/comment.rb

Instance Method Summary collapse

Instance Method Details

#send_email ⇒ Object 



13
14
15
16
17
18
19
20
21
22
23
 
# File 'app/models/helpdesk/comment.rb', line 13

def send_email
  if self.public?
    if ticket.requester == author
      Helpdesk::NotificationsMailer.comment_by_requester_notification(self).deliver if ticket.requester
      Helpdesk::NotificationsMailer.comment_by_requester_confirmation(self).deliver if Helpdesk.send_confirmation_emails
    else
      Helpdesk::NotificationsMailer.comment_by_helpdesk_notification(self).deliver if ticket.requester
      Helpdesk::NotificationsMailer.comment_by_helpdesk_confirmation(self).deliver if Helpdesk.send_confirmation_emails
    end
  end
end