Class: Google::Cloud::Support::V2beta::CaseClassification

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/support/v2beta/case.rb

Overview

A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you.

A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.

Instance Attribute Summary collapse

Instance Attribute Details

#display_name ⇒ ::String

Returns A display name for the classification.

The display name is not static and can change. To uniquely and consistently identify classifications, use the CaseClassification.id field.

Returns:

  • (::String) —

    A display name for the classification.

    The display name is not static and can change. To uniquely and consistently identify classifications, use the CaseClassification.id field.



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# File 'proto_docs/google/cloud/support/v2beta/case.rb', line 187

class CaseClassification
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#id ⇒ ::String

Returns The unique ID for a classification. Must be specified for case creation.

To retrieve valid classification IDs for case creation, use caseClassifications.search.

Classification IDs returned by caseClassifications.search are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months, case.create requests using the classification ID will fail.

Returns:

  • (::String) —

    The unique ID for a classification. Must be specified for case creation.

    To retrieve valid classification IDs for case creation, use caseClassifications.search.

    Classification IDs returned by caseClassifications.search are guaranteed to be valid for at least 6 months. If a given classification is deactiveated, it will immediately stop being returned. After 6 months, case.create requests using the classification ID will fail.



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# File 'proto_docs/google/cloud/support/v2beta/case.rb', line 187

class CaseClassification
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end

#product ⇒ ::Google::Cloud::Support::V2beta::Product

Returns The full product the classification corresponds to.

Returns:



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# File 'proto_docs/google/cloud/support/v2beta/case.rb', line 187

class CaseClassification
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods
end