Class: Google::Cloud::Support::V2::Case

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/support/v2/case.rb

Overview

A support case.

Defined Under Namespace

Modules: Priority, State

Instance Attribute Summary collapse

Instance Attribute Details

#classification ⇒ ::Google::Cloud::Support::V2::CaseClassification 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#contact_email ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#create_time ⇒ ::Google::Protobuf::Timestamp (readonly) 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#creator ⇒ ::Google::Cloud::Support::V2::Actor 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#description ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#display_name ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#escalated ⇒ ::Boolean 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#language_code ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#name ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#priority ⇒ ::Google::Cloud::Support::V2::Case::Priority 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#state ⇒ ::Google::Cloud::Support::V2::Case::State (readonly) 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#subscriber_email_addresses ⇒ ::Array<::String> 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#test_case ⇒ ::Boolean 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#time_zone ⇒ ::String 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end

#update_time ⇒ ::Google::Protobuf::Timestamp (readonly) 



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# File 'proto_docs/google/cloud/support/v2/case.rb', line 85

class Case
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The status of a support case.
  module State
    # Case is in an unknown state.
    STATE_UNSPECIFIED = 0

    # The case has been created but no one is assigned to work on it yet.
    NEW = 1

    # The case is currently being handled by Google support.
    IN_PROGRESS_GOOGLE_SUPPORT = 2

    # Google is waiting for a response.
    ACTION_REQUIRED = 3

    # A solution has been offered for the case, but it isn't yet closed.
    SOLUTION_PROVIDED = 4

    # The case has been resolved.
    CLOSED = 5
  end

  # The case Priority. P0 is most urgent and P4 the least.
  module Priority
    # Priority is undefined or has not been set yet.
    PRIORITY_UNSPECIFIED = 0

    # Extreme impact on a production service. Service is hard down.
    P0 = 1

    # Critical impact on a production service. Service is currently unusable.
    P1 = 2

    # Severe impact on a production service. Service is usable but greatly
    # impaired.
    P2 = 3

    # Medium impact on a production service.  Service is available, but
    # moderately impaired.
    P3 = 4

    # General questions or minor issues.  Production service is fully
    # available.
    P4 = 5
  end
end