Class: Google::Cloud::Dialogflow::V2::Conversation

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/dialogflow/v2/conversation.rb

Overview

Represents a conversation. A conversation is an interaction between an agent, including live agents and Dialogflow agents, and a support customer. Conversations can include phone calls and text-based chat sessions.

Defined Under Namespace

Modules: ConversationStage, LifecycleState

Instance Attribute Summary collapse

Instance Attribute Details

#conversation_profile ⇒ ::String 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#conversation_stage ⇒ ::Google::Cloud::Dialogflow::V2::Conversation::ConversationStage 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#end_time ⇒ ::Google::Protobuf::Timestamp (readonly) 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#lifecycle_state ⇒ ::Google::Cloud::Dialogflow::V2::Conversation::LifecycleState (readonly) 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#name ⇒ ::String (readonly) 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#phone_number ⇒ ::Google::Cloud::Dialogflow::V2::ConversationPhoneNumber (readonly) 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end

#start_time ⇒ ::Google::Protobuf::Timestamp (readonly) 



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# File 'proto_docs/google/cloud/dialogflow/v2/conversation.rb', line 70

class Conversation
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # Enumeration of the completion status of the conversation.
  module LifecycleState
    # Unknown.
    LIFECYCLE_STATE_UNSPECIFIED = 0

    # Conversation is currently open for media analysis.
    IN_PROGRESS = 1

    # Conversation has been completed.
    COMPLETED = 2
  end

  # Enumeration of the different conversation stages a conversation can be in.
  # Reference:
  # https://cloud.google.com/dialogflow/priv/docs/contact-center/basics#stages
  module ConversationStage
    # Unknown. Should never be used after a conversation is successfully
    # created.
    CONVERSATION_STAGE_UNSPECIFIED = 0

    # The conversation should return virtual agent responses into the
    # conversation.
    VIRTUAL_AGENT_STAGE = 1

    # The conversation should not provide responses, just listen and provide
    # suggestions.
    HUMAN_ASSIST_STAGE = 2
  end
end