Class: Google::Apis::ContactcenterinsightsV1::GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Inherits:
Object
  • Object
show all
Includes:
Google::Apis::Core::Hashable, Google::Apis::Core::JsonObjectSupport
Defined in:
lib/google/apis/contactcenterinsights_v1/classes.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb,
lib/google/apis/contactcenterinsights_v1/representations.rb

Overview

Conversation summarization suggestion data.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(**args) ⇒ GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData

Returns a new instance of GoogleCloudContactcenterinsightsV1alpha1ConversationSummarizationSuggestionData.



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8651

def initialize(**args)
   update!(**args)
end

Instance Attribute Details

#answer_record ⇒ String

The name of the answer record. Format: projects/project/locations/location/ answerRecords/answer_record Corresponds to the JSON property answerRecord

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8615

def answer_record
  @answer_record
end

#confidence ⇒ Float

The confidence score of the summarization. Corresponds to the JSON property confidence

Returns:

  • (Float) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8620

def confidence
  @confidence
end

#conversation_model ⇒ String

The name of the model that generates this summary. Format: projects/project/ locations/location/conversationModels/conversation_model Corresponds to the JSON property conversationModel

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8626

def conversation_model
  @conversation_model
end

#generator_id ⇒ String

Agent Assist generator ID. Corresponds to the JSON property generatorId

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8631

def generator_id
  @generator_id
end

#metadata ⇒ Hash<String,String>

A map that contains metadata about the summarization and the document from which it originates. Corresponds to the JSON property metadata

Returns:

  • (Hash<String,String>) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8637

def metadata
  @metadata
end

#text ⇒ String

The summarization content that is concatenated into one string. Corresponds to the JSON property text

Returns:

  • (String) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8642

def text
  @text
end

#text_sections ⇒ Hash<String,String>

The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value. Corresponds to the JSON property textSections

Returns:

  • (Hash<String,String>) 


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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8649

def text_sections
  @text_sections
end

Instance Method Details

#update!(**args) ⇒ Object

Update properties of this object



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# File 'lib/google/apis/contactcenterinsights_v1/classes.rb', line 8656

def update!(**args)
  @answer_record = args[:answer_record] if args.key?(:answer_record)
  @confidence = args[:confidence] if args.key?(:confidence)
  @conversation_model = args[:conversation_model] if args.key?(:conversation_model)
  @generator_id = args[:generator_id] if args.key?(:generator_id)
  @metadata = args[:metadata] if args.key?(:metadata)
  @text = args[:text] if args.key?(:text)
  @text_sections = args[:text_sections] if args.key?(:text_sections)
end