Module: Frontapp::Client::Conversations

Included in:
Frontapp::Client
Defined in:
lib/frontapp/client/conversations.rb

Instance Method Summary collapse

Instance Method Details

#conversations(params = {}) ⇒ Object 



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# File 'lib/frontapp/client/conversations.rb', line 5

def conversations(params = {})
  list("conversations", params)
end

#get_conversation(conversation_id) ⇒ Object

Parameters Name Type Description

conversation_id string Id of the requested conversation



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# File 'lib/frontapp/client/conversations.rb', line 14

def get_conversation(conversation_id)
  get("conversations/#{conversation_id}")
end

#get_conversation_events(conversation_id) ⇒ Object

Parameters Name Type Description

conversation_id string Id or email of the requested conversation



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# File 'lib/frontapp/client/conversations.rb', line 61

def get_conversation_events(conversation_id)
  list("conversations/#{conversation_id}/events")
end

#get_conversation_followers(conversation_id) ⇒ Object

Parameters Name Type Description

conversation_id string Id or email of the requested conversation



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# File 'lib/frontapp/client/conversations.rb', line 52

def get_conversation_followers(conversation_id)
  get("conversations/#{conversation_id}/followers")
end

#get_conversation_inboxes(conversation_id) ⇒ Object

Parameters Name Type Description

conversation_id string Id or email of the requested conversation



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# File 'lib/frontapp/client/conversations.rb', line 43

def get_conversation_inboxes(conversation_id)
  get("conversations/#{conversation_id}/inboxes")
end

#get_conversation_messages(conversation_id) ⇒ Object

Parameters Name Type Description

conversation_id string Id or email of the requested conversation



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# File 'lib/frontapp/client/conversations.rb', line 70

def get_conversation_messages(conversation_id)
  list("conversations/#{conversation_id}/messages")
end

#update_conversation!(conversation_id, params = {}) ⇒ Object

Parameters Name Type Description

conversation_id string Id of the requested conversation

Allowed attributes: Name Type Description

assignee_id string (optional) ID of the teammate to assign the conversation to. Set it to null to unassign. inbox_id string (optional) ID of the inbox to move the conversation to. status enum (optional) New status of the conversation tags array (optional) List of all the tag names replacing the old conversation tags

The assignee id is their Frontapp handle, e.g. @username



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# File 'lib/frontapp/client/conversations.rb', line 33

def update_conversation!(conversation_id, params = {})
  cleaned = params.permit(:assignee_id, :inbox_id, :status, :tags)
  update("conversations/#{conversation_id}", cleaned)
end