Method: Connectwise::BaseAPI#create_ticket

Defined in:
lib/connectwise/connectwise.rb

#create_ticket(ticket, company, &err_handler) ⇒ Object



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# File 'lib/connectwise/connectwise.rb', line 182

def create_ticket(ticket, company, &err_handler)
  resp = connection.call 'ServiceTicketApi', :add_service_ticket_via_company_id, {
    serviceTicket: {
    Id: 0,
    CompanyId: company.id,
    Summary: ticket.subject,
    Status: 'N',
    ProblemDescription: ticket.description,
  }
  }, &err_handler
end