Class: Azure::Support::Mgmt::V2020_04_01::SupportTickets

Inherits:
Object
  • Object
show all
Includes:
MsRestAzure
Defined in:
lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb

Overview

Microsoft Azure Support Resource Provider.

Instance Attribute Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(client) ⇒ SupportTickets

Creates and initializes a new instance of the SupportTickets class.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 17

def initialize(client)
  @client = client
end

Instance Attribute Details

#client ⇒ MicrosoftSupport (readonly) 



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 22

def client
  @client
end

Instance Method Details

#begin_create(support_ticket_name, create_support_ticket_parameters, custom_headers: nil) ⇒ SupportTicketDetails

Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per [documentation](docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.

request payload. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 579

def begin_create(support_ticket_name, create_support_ticket_parameters, custom_headers:nil)
  response = begin_create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#begin_create_async(support_ticket_name, create_support_ticket_parameters, custom_headers: nil) ⇒ Concurrent::Promise

Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per [documentation](docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.

request payload. to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 652

def begin_create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:nil)
  fail ArgumentError, 'support_ticket_name is nil' if support_ticket_name.nil?
  fail ArgumentError, 'create_support_ticket_parameters is nil' if create_support_ticket_parameters.nil?
  fail ArgumentError, '@client.subscription_id is nil' if @client.subscription_id.nil?
  fail ArgumentError, '@client.api_version is nil' if @client.api_version.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?

  # Serialize Request
  request_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketDetails.mapper()
  request_content = @client.serialize(request_mapper,  create_support_ticket_parameters)
  request_content = request_content != nil ? JSON.generate(request_content, quirks_mode: true) : nil

  path_template = 'subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      path_params: {'supportTicketName' => support_ticket_name,'subscriptionId' => @client.subscription_id},
      query_params: {'api-version' => @client.api_version},
      body: request_content,
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:put, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200 || status_code == 202
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketDetails.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#begin_create_with_http_info(support_ticket_name, create_support_ticket_parameters, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per [documentation](docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.

request payload. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 616

def begin_create_with_http_info(support_ticket_name, create_support_ticket_parameters, custom_headers:nil)
  begin_create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:custom_headers).value!
end

#check_name_availability(check_name_availability_input, custom_headers: nil) ⇒ CheckNameAvailabilityOutput

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

check. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 36

def check_name_availability(check_name_availability_input, custom_headers:nil)
  response = check_name_availability_async(check_name_availability_input, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#check_name_availability_async(check_name_availability_input, custom_headers: nil) ⇒ Concurrent::Promise

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

check. to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 69

def check_name_availability_async(check_name_availability_input, custom_headers:nil)
  fail ArgumentError, 'check_name_availability_input is nil' if check_name_availability_input.nil?
  fail ArgumentError, '@client.subscription_id is nil' if @client.subscription_id.nil?
  fail ArgumentError, '@client.api_version is nil' if @client.api_version.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?

  # Serialize Request
  request_mapper = Azure::Support::Mgmt::V2020_04_01::Models::CheckNameAvailabilityInput.mapper()
  request_content = @client.serialize(request_mapper,  check_name_availability_input)
  request_content = request_content != nil ? JSON.generate(request_content, quirks_mode: true) : nil

  path_template = 'subscriptions/{subscriptionId}/providers/Microsoft.Support/checkNameAvailability'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      path_params: {'subscriptionId' => @client.subscription_id},
      query_params: {'api-version' => @client.api_version},
      body: request_content,
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:post, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::CheckNameAvailabilityOutput.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#check_name_availability_with_http_info(check_name_availability_input, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

Check the availability of a resource name. This API should be used to check the uniqueness of the name for support ticket creation for the selected subscription.

check. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 53

def check_name_availability_with_http_info(check_name_availability_input, custom_headers:nil)
  check_name_availability_async(check_name_availability_input, custom_headers:custom_headers).value!
end

#create(support_ticket_name, create_support_ticket_parameters, custom_headers: nil) ⇒ SupportTicketDetails

Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include x-ms-authorization-auxiliary header to provide an auxiliary token as per [documentation](docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.

request payload. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 514

def create(support_ticket_name, create_support_ticket_parameters, custom_headers:nil)
  response = create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#create_async(support_ticket_name, create_support_ticket_parameters, custom_headers: nil) ⇒ Concurrent::Promise

request payload. will be added to the HTTP request.

response.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 529

def create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:nil)
  # Send request
  promise = begin_create_async(support_ticket_name, create_support_ticket_parameters, custom_headers:custom_headers)

  promise = promise.then do |response|
    # Defining deserialization method.
    deserialize_method = lambda do |parsed_response|
      result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketDetails.mapper()
      parsed_response = @client.deserialize(result_mapper, parsed_response)
    end

    # Waiting for response.
    @client.get_long_running_operation_result(response, deserialize_method)
  end

  promise
end

#get(support_ticket_name, custom_headers: nil) ⇒ SupportTicketDetails

Get ticket details for an Azure subscription. Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 269

def get(support_ticket_name, custom_headers:nil)
  response = get_async(support_ticket_name, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#get_async(support_ticket_name, custom_headers: nil) ⇒ Concurrent::Promise

Get ticket details for an Azure subscription. Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 300

def get_async(support_ticket_name, custom_headers:nil)
  fail ArgumentError, 'support_ticket_name is nil' if support_ticket_name.nil?
  fail ArgumentError, '@client.subscription_id is nil' if @client.subscription_id.nil?
  fail ArgumentError, '@client.api_version is nil' if @client.api_version.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?
  path_template = 'subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      path_params: {'supportTicketName' => support_ticket_name,'subscriptionId' => @client.subscription_id},
      query_params: {'api-version' => @client.api_version},
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:get, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketDetails.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#get_with_http_info(support_ticket_name, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

Get ticket details for an Azure subscription. Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 285

def get_with_http_info(support_ticket_name, custom_headers:nil)
  get_async(support_ticket_name, custom_headers:custom_headers).value!
end

#list(top: nil, filter: nil, custom_headers: nil) ⇒ Array<SupportTicketDetails>

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

Default is 25 and max is 100. ‘odata v4.0’ filter semantics. [Learn more](docs.microsoft.com/odata/concepts/queryoptions-overview). Status filter can only be used with Equals (‘eq’) operator. For CreatedDate filter, the supported operators are Greater Than (‘gt’) and Greater Than or Equals (‘ge’). When using both filters, combine them using the logical ‘AND’. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 152

def list(top:nil, filter:nil, custom_headers:nil)
  first_page = list_as_lazy(top:top, filter:filter, custom_headers:custom_headers)
  first_page.get_all_items
end

#list_as_lazy(top: nil, filter: nil, custom_headers: nil) ⇒ SupportTicketsListResult

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

Default is 25 and max is 100. ‘odata v4.0’ filter semantics. [Learn more](docs.microsoft.com/odata/concepts/queryoptions-overview). Status filter can only be used with Equals (‘eq’) operator. For CreatedDate filter, the supported operators are Greater Than (‘gt’) and Greater Than or Equals (‘ge’). When using both filters, combine them using the logical ‘AND’. will be added to the HTTP request.

response.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 842

def list_as_lazy(top:nil, filter:nil, custom_headers:nil)
  response = list_async(top:top, filter:filter, custom_headers:custom_headers).value!
  unless response.nil?
    page = response.body
    page.next_method = Proc.new do |next_page_link|
      list_next_async(next_page_link, custom_headers:custom_headers)
    end
    page
  end
end

#list_async(top: nil, filter: nil, custom_headers: nil) ⇒ Concurrent::Promise

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

Default is 25 and max is 100. ‘odata v4.0’ filter semantics. [Learn more](docs.microsoft.com/odata/concepts/queryoptions-overview). Status filter can only be used with Equals (‘eq’) operator. For CreatedDate filter, the supported operators are Greater Than (‘gt’) and Greater Than or Equals (‘ge’). When using both filters, combine them using the logical ‘AND’. to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 205

def list_async(top:nil, filter:nil, custom_headers:nil)
  fail ArgumentError, '@client.subscription_id is nil' if @client.subscription_id.nil?
  fail ArgumentError, '@client.api_version is nil' if @client.api_version.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?
  path_template = 'subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      path_params: {'subscriptionId' => @client.subscription_id},
      query_params: {'$top' => top,'$filter' => filter,'api-version' => @client.api_version},
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:get, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketsListResult.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#list_next(next_page_link, custom_headers: nil) ⇒ SupportTicketsListResult

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

to List operation. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 729

def list_next(next_page_link, custom_headers:nil)
  response = list_next_async(next_page_link, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#list_next_async(next_page_link, custom_headers: nil) ⇒ Concurrent::Promise

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

to List operation. to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 768

def list_next_async(next_page_link, custom_headers:nil)
  fail ArgumentError, 'next_page_link is nil' if next_page_link.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?
  path_template = '{nextLink}'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      skip_encoding_path_params: {'nextLink' => next_page_link},
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:get, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketsListResult.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#list_next_with_http_info(next_page_link, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

to List operation. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 749

def list_next_with_http_info(next_page_link, custom_headers:nil)
  list_next_async(next_page_link, custom_headers:custom_headers).value!
end

#list_with_http_info(top: nil, filter: nil, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

Lists all the support tickets for an Azure subscription. You can also filter the support tickets by Status or CreatedDate using the $filter parameter. Output will be a paged result with nextLink, using which you can retrieve the next set of support tickets. <br/><br/>Support ticket data is available for 12 months after ticket creation. If a ticket was created more than 12 months ago, a request for data might cause an error.

Default is 25 and max is 100. ‘odata v4.0’ filter semantics. [Learn more](docs.microsoft.com/odata/concepts/queryoptions-overview). Status filter can only be used with Equals (‘eq’) operator. For CreatedDate filter, the supported operators are Greater Than (‘gt’) and Greater Than or Equals (‘ge’). When using both filters, combine them using the logical ‘AND’. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 179

def list_with_http_info(top:nil, filter:nil, custom_headers:nil)
  list_async(top:top, filter:filter, custom_headers:custom_headers).value!
end

#update(support_ticket_name, update_support_ticket, custom_headers: nil) ⇒ SupportTicketDetails

This API allows you to update the severity level, ticket status, and your contact information in the support ticket.<br/><br/>Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.<br/><br/>Changing the ticket status to closed is allowed only on an unassigned case. When an engineer is actively working on the ticket, send your ticket closure request by sending a note to your engineer.

object. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 373

def update(support_ticket_name, update_support_ticket, custom_headers:nil)
  response = update_async(support_ticket_name, update_support_ticket, custom_headers:custom_headers).value!
  response.body unless response.nil?
end

#update_async(support_ticket_name, update_support_ticket, custom_headers: nil) ⇒ Concurrent::Promise

This API allows you to update the severity level, ticket status, and your contact information in the support ticket.<br/><br/>Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.<br/><br/>Changing the ticket status to closed is allowed only on an unassigned case. When an engineer is actively working on the ticket, send your ticket closure request by sending a note to your engineer.

object. to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 420

def update_async(support_ticket_name, update_support_ticket, custom_headers:nil)
  fail ArgumentError, 'support_ticket_name is nil' if support_ticket_name.nil?
  fail ArgumentError, 'update_support_ticket is nil' if update_support_ticket.nil?
  fail ArgumentError, '@client.subscription_id is nil' if @client.subscription_id.nil?
  fail ArgumentError, '@client.api_version is nil' if @client.api_version.nil?


  request_headers = {}
  request_headers['Content-Type'] = 'application/json; charset=utf-8'

  # Set Headers
  request_headers['x-ms-client-request-id'] = SecureRandom.uuid
  request_headers['accept-language'] = @client.accept_language unless @client.accept_language.nil?

  # Serialize Request
  request_mapper = Azure::Support::Mgmt::V2020_04_01::Models::UpdateSupportTicket.mapper()
  request_content = @client.serialize(request_mapper,  update_support_ticket)
  request_content = request_content != nil ? JSON.generate(request_content, quirks_mode: true) : nil

  path_template = 'subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}'

  request_url = @base_url || @client.base_url

  options = {
      middlewares: [[MsRest::RetryPolicyMiddleware, times: 3, retry: 0.02], [:cookie_jar]],
      path_params: {'supportTicketName' => support_ticket_name,'subscriptionId' => @client.subscription_id},
      query_params: {'api-version' => @client.api_version},
      body: request_content,
      headers: request_headers.merge(custom_headers || {}),
      base_url: request_url
  }
  promise = @client.make_request_async(:patch, path_template, options)

  promise = promise.then do |result|
    http_response = result.response
    status_code = http_response.status
    response_content = http_response.body
    unless status_code == 200
      error_model = JSON.load(response_content)
      fail MsRest::HttpOperationError.new(result.request, http_response, error_model)
    end

    result.request_id = http_response['x-ms-request-id'] unless http_response['x-ms-request-id'].nil?
    result.correlation_request_id = http_response['x-ms-correlation-request-id'] unless http_response['x-ms-correlation-request-id'].nil?
    result.client_request_id = http_response['x-ms-client-request-id'] unless http_response['x-ms-client-request-id'].nil?
    # Deserialize Response
    if status_code == 200
      begin
        parsed_response = response_content.to_s.empty? ? nil : JSON.load(response_content)
        result_mapper = Azure::Support::Mgmt::V2020_04_01::Models::SupportTicketDetails.mapper()
        result.body = @client.deserialize(result_mapper, parsed_response)
      rescue Exception => e
        fail MsRest::DeserializationError.new('Error occurred in deserializing the response', e.message, e.backtrace, result)
      end
    end

    result
  end

  promise.execute
end

#update_with_http_info(support_ticket_name, update_support_ticket, custom_headers: nil) ⇒ MsRestAzure::AzureOperationResponse

This API allows you to update the severity level, ticket status, and your contact information in the support ticket.<br/><br/>Note: The severity levels cannot be changed if a support ticket is actively being worked upon by an Azure support engineer. In such a case, contact your support engineer to request severity update by adding a new communication using the Communications API.<br/><br/>Changing the ticket status to closed is allowed only on an unassigned case. When an engineer is actively working on the ticket, send your ticket closure request by sending a note to your engineer.

object. will be added to the HTTP request.



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# File 'lib/2020-04-01/generated/azure_mgmt_support/support_tickets.rb', line 397

def update_with_http_info(support_ticket_name, update_support_ticket, custom_headers:nil)
  update_async(support_ticket_name, update_support_ticket, custom_headers:custom_headers).value!
end