Class: Aws::Support::Types::CreateCaseRequest

Inherits:

Struct

• Object
• Struct
• Aws::Support::Types::CreateCaseRequest

Includes:

Aws::Structure

Defined in:

lib/aws-sdk-support/types.rb

Overview

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #attachment_set_id ⇒ String

  The ID of a set of one or more attachments for the case.

• #category_code ⇒ String

  The category of problem for the support case.

• #cc_email_addresses ⇒ Array<String>

  A list of email addresses that Amazon Web Services Support copies on case correspondence.

• #communication_body ⇒ String

  The communication body text that describes the issue.

• #dry_run ⇒ Boolean

  Specifies whether to validate the request without actually creating the case.

• #issue_type ⇒ String

  The type of issue for the case.

• #language ⇒ String

  The language in which Amazon Web Services Support handles the case.

• #service_code ⇒ String

  The code for the Amazon Web Services service.

• #severity_code ⇒ String

  A value that indicates the urgency of the case.

• #subject ⇒ String

  The title of the support case.

• #upload_ids ⇒ Array<String>

  A list of upload IDs that identify attachments to add to the case.

Instance Attribute Details

#attachment_set_id ⇒ String

The ID of a set of one or more attachments for the case. Create the set by using the AddAttachmentsToSet operation. Each attachment in the set must be 5 MB or smaller. To attach files larger than 5 MB, use uploadIds.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#category_code ⇒ String

The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#cc_email_addresses ⇒ Array<String>

A list of email addresses that Amazon Web Services Support copies on case correspondence. Amazon Web Services Support identifies the account that creates the case when you specify your Amazon Web Services credentials in an HTTP POST method or use the Amazon Web Services SDKs.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#communication_body ⇒ String

The communication body text that describes the issue. This text appears in the Description field on the Amazon Web Services Support Center Create Case page.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#dry_run ⇒ Boolean

Specifies whether to validate the request without actually creating the case. When set to true, the request is validated but no case is created, and the operation returns a DryRunOperationException. When omitted or set to false, the request runs normally.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#issue_type ⇒ String

The type of issue for the case. You can specify customer-service or technical. If you don't specify a value, the default is technical.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#language ⇒ String

The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") , Chinese ("zh"), Spanish ("es"), Portuguese ("pt"), French ("fr"), Korean (“ko”), and Turkish ("tr"). You must specify the ISO 639-1 code for the language parameter if you want support in that language.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#service_code ⇒ String

The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible serviceCode values.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#severity_code ⇒ String

A value that indicates the urgency of the case. This value determines the response time according to your service level agreement with Amazon Web Services Support. You can use the DescribeSeverityLevels operation to get the possible values for severityCode.

For more information, see SeverityLevel and Choosing a Severity in the Amazon Web Services Support User Guide.

The availability of severity levels depends on the support plan for the Amazon Web Services account.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#subject ⇒ String

The title of the support case. The title appears in the Subject field on the Amazon Web Services Support Center Create Case page.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end

#upload_ids ⇒ Array<String>

A list of upload IDs that identify attachments to add to the case. Each uploadId is returned by the GetAttachmentUploadLinks operation. The upload must reach the attachment-ready state by calling CompleteAttachmentUpload before it can be passed here. Use uploadIds to attach files of any supported size, including files larger than 5 MB.

# File 'lib/aws-sdk-support/types.rb', line 746

class CreateCaseRequest < Struct.new(
  :subject,
  :service_code,
  :severity_code,
  :category_code,
  :communication_body,
  :cc_email_addresses,
  :language,
  :issue_type,
  :attachment_set_id,
  :upload_ids,
  :dry_run)
  SENSITIVE = []
  include Aws::Structure
end