Class: Aws::ConnectWisdomService::Types::AppIntegrationsConfiguration

Inherits:

Struct

Object
Struct
Aws::ConnectWisdomService::Types::AppIntegrationsConfiguration

show all

Includes:: Structure

Defined in:: lib/aws-sdk-connectwisdomservice/types.rb

Overview

Configuration information for Amazon AppIntegrations to automatically ingest content.

Constant Summary collapse

SENSITIVE =

[]

Instance Attribute Summary collapse

#app_integration_arn ⇒ String

The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.
#object_fields ⇒ Array<String>

The fields from the source that are made available to your agents in Wisdom.

Instance Attribute Details

#app_integration_arn ⇒ `String`

The Amazon Resource Name (ARN) of the AppIntegrations DataIntegration to use for ingesting content.

For [ Salesforce], your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted as source fields.
For [ ServiceNow], your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least number, short_description, sys_mod_count, workflow_state, and active as source fields.
For [ Zendesk], your AppIntegrations DataIntegration must have an ObjectConfiguration if objectFields is not provided, including at least id, title, updated_at, and draft as source fields.
For [SharePoint], your AppIntegrations DataIntegration must have a FileConfiguration, including only file extensions that are among docx, pdf, html, htm, and txt.
For [Amazon S3], the ObjectConfiguration and FileConfiguration of your AppIntegrations DataIntegration must be null. The SourceURI of your DataIntegration must use the following format: s3://your_s3_bucket_name.

The bucket policy of the corresponding S3 bucket must allow the Amazon Web Services principal app-integrations.amazonaws.com to perform s3:ListBucket, s3:GetObject, and s3:GetBucketLocation against the bucket.

[1]: developer.salesforce.com/docs/atlas.en-us.knowledge_dev.meta/knowledge_dev/sforce_api_objects_knowledge__kav.htm [2]: developer.servicenow.com/dev.do#!/reference/api/rome/rest/knowledge-management-api [3]: developer.zendesk.com/api-reference/help_center/help-center-api/articles/ [4]: learn.microsoft.com/en-us/sharepoint/dev/sp-add-ins/sharepoint-net-server-csom-jsom-and-rest-api-index [5]: aws.amazon.com/s3/

Returns:

(String)

# File 'lib/aws-sdk-connectwisdomservice/types.rb', line 99

class AppIntegrationsConfiguration < Struct.new(
  :app_integration_arn,
  :object_fields)
  SENSITIVE = []
  include Aws::Structure
end

#object_fields ⇒ `Array<String>`

The fields from the source that are made available to your agents in Wisdom. Optional if ObjectConfiguration is included in the provided DataIntegration.

For [ Salesforce], you must include at least Id, ArticleNumber, VersionNumber, Title, PublishStatus, and IsDeleted.
For [ ServiceNow], you must include at least number, short_description, sys_mod_count, workflow_state, and active.
For [ Zendesk], you must include at least id, title, updated_at, and draft.

Make sure to include additional fields. These fields are indexed and used to source recommendations.