Module: Aws::ConnectCases::Types

Defined in:
lib/aws-sdk-connectcases/types.rb

Defined Under Namespace

Classes: AccessDeniedException, AuditEvent, AuditEventField, AuditEventFieldValueUnion, AuditEventPerformedBy, BasicLayout, BatchGetCaseRuleRequest, BatchGetCaseRuleResponse, BatchGetFieldRequest, BatchGetFieldResponse, BatchPutFieldOptionsRequest, BatchPutFieldOptionsResponse, BooleanCondition, BooleanOperands, CaseEventIncludedData, CaseFilter, CaseRuleDetails, CaseRuleError, CaseRuleIdentifier, CaseRuleSummary, CaseSummary, CommentContent, CommentFilter, ConflictException, ConnectCaseContent, ConnectCaseFilter, ConnectCaseInputContent, Contact, ContactContent, ContactFilter, CreateCaseRequest, CreateCaseResponse, CreateCaseRuleRequest, CreateCaseRuleResponse, CreateDomainRequest, CreateDomainResponse, CreateFieldRequest, CreateFieldResponse, CreateLayoutRequest, CreateLayoutResponse, CreateRelatedItemRequest, CreateRelatedItemResponse, CreateTemplateRequest, CreateTemplateResponse, CustomContent, CustomFieldsFilter, CustomFilter, CustomInputContent, DeleteCaseRequest, DeleteCaseResponse, DeleteCaseRuleRequest, DeleteCaseRuleResponse, DeleteDomainRequest, DeleteDomainResponse, DeleteFieldRequest, DeleteFieldResponse, DeleteLayoutRequest, DeleteLayoutResponse, DeleteRelatedItemRequest, DeleteRelatedItemResponse, DeleteTemplateRequest, DeleteTemplateResponse, DomainSummary, EmptyFieldValue, EmptyOperandValue, EventBridgeConfiguration, EventIncludedData, FieldError, FieldFilter, FieldGroup, FieldIdentifier, FieldItem, FieldOption, FieldOptionError, FieldOptionsCaseRule, FieldSummary, FieldValue, FieldValueUnion, FileContent, FileFilter, GetCaseAuditEventsRequest, GetCaseAuditEventsResponse, GetCaseEventConfigurationRequest, GetCaseEventConfigurationResponse, GetCaseRequest, GetCaseResponse, GetCaseRuleResponse, GetDomainRequest, GetDomainResponse, GetFieldResponse, GetLayoutRequest, GetLayoutResponse, GetTemplateRequest, GetTemplateResponse, HiddenCaseRule, InternalServerException, LayoutConfiguration, LayoutContent, LayoutSections, LayoutSummary, ListCaseRulesRequest, ListCaseRulesResponse, ListCasesForContactRequest, ListCasesForContactResponse, ListDomainsRequest, ListDomainsResponse, ListFieldOptionsRequest, ListFieldOptionsResponse, ListFieldsRequest, ListFieldsResponse, ListLayoutsRequest, ListLayoutsResponse, ListTagsForResourceRequest, ListTagsForResourceResponse, ListTemplatesRequest, ListTemplatesResponse, OperandOne, OperandTwo, ParentChildFieldOptionsMapping, PutCaseEventConfigurationRequest, PutCaseEventConfigurationResponse, RelatedItemContent, RelatedItemEventIncludedData, RelatedItemInputContent, RelatedItemTypeFilter, RequiredCaseRule, RequiredField, ResourceNotFoundException, SearchAllRelatedItemsRequest, SearchAllRelatedItemsResponse, SearchAllRelatedItemsResponseItem, SearchAllRelatedItemsSort, SearchCasesRequest, SearchCasesResponse, SearchCasesResponseItem, SearchRelatedItemsRequest, SearchRelatedItemsResponse, SearchRelatedItemsResponseItem, Section, ServiceQuotaExceededException, SlaConfiguration, SlaContent, SlaFilter, SlaInputConfiguration, SlaInputContent, Sort, TagFilter, TagPropagationConfiguration, TagResourceRequest, TagValue, TemplateRule, TemplateSummary, ThrottlingException, UntagResourceRequest, UpdateCaseRequest, UpdateCaseResponse, UpdateCaseRuleRequest, UpdateCaseRuleResponse, UpdateFieldRequest, UpdateFieldResponse, UpdateLayoutRequest, UpdateLayoutResponse, UpdateTemplateRequest, UpdateTemplateResponse, UserUnion, ValidationException

Instance Attribute Summary collapse

Instance Attribute Details

#and_all ⇒ Array<Types::CustomFieldsFilter>

Provides “and all” filtering.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 395

class CaseFilter < Struct.new(
  :field,
  :not,
  :tag,
  :and_all,
  :or_all,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Field < CaseFilter; end
  class Not < CaseFilter; end
  class Tag < CaseFilter; end
  class AndAll < CaseFilter; end
  class OrAll < CaseFilter; end
  class Unknown < CaseFilter; end
end

#basic ⇒ Types::BasicLayout

Content specific to BasicLayout type. It configures fields in the top panel and More Info tab of Cases user interface.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2247

class LayoutContent < Struct.new(
  :basic,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Basic < LayoutContent; end
  class Unknown < LayoutContent; end
end

#boolean_value ⇒ Boolean

Boolean value type.

Returns:

  • (Boolean) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 123

class AuditEventFieldValueUnion < Struct.new(
  :string_value,
  :double_value,
  :boolean_value,
  :empty_value,
  :user_arn_value,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < AuditEventFieldValueUnion; end
  class DoubleValue < AuditEventFieldValueUnion; end
  class BooleanValue < AuditEventFieldValueUnion; end
  class EmptyValue < AuditEventFieldValueUnion; end
  class UserArnValue < AuditEventFieldValueUnion; end
  class Unknown < AuditEventFieldValueUnion; end
end

#comment ⇒ Types::CommentFilter

A filter for related items of type Comment.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#connect_case ⇒ Types::ConnectCaseFilter

Represents the Amazon Connect case to be created as a related item.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#contact ⇒ Types::ContactFilter

A filter for related items of type Contact.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#contains ⇒ Types::FieldValue

Object containing field identifier and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 1434

class FieldFilter < Struct.new(
  :equal_to,
  :contains,
  :greater_than,
  :greater_than_or_equal_to,
  :less_than,
  :less_than_or_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < FieldFilter; end
  class Contains < FieldFilter; end
  class GreaterThan < FieldFilter; end
  class GreaterThanOrEqualTo < FieldFilter; end
  class LessThan < FieldFilter; end
  class LessThanOrEqualTo < FieldFilter; end
  class Unknown < FieldFilter; end
end

#custom ⇒ Types::CustomFilter

Represents the content of a Custom type related item.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#custom_entity ⇒ String

Any provided entity.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 3889

class UserUnion < Struct.new(
  :user_arn,
  :custom_entity,
  :unknown)
  SENSITIVE = [:custom_entity]
  include Aws::Structure
  include Aws::Structure::Union

  class UserArn < UserUnion; end
  class CustomEntity < UserUnion; end
  class Unknown < UserUnion; end
end

#double_value ⇒ Float

Double value type.

Returns:

  • (Float) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 123

class AuditEventFieldValueUnion < Struct.new(
  :string_value,
  :double_value,
  :boolean_value,
  :empty_value,
  :user_arn_value,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < AuditEventFieldValueUnion; end
  class DoubleValue < AuditEventFieldValueUnion; end
  class BooleanValue < AuditEventFieldValueUnion; end
  class EmptyValue < AuditEventFieldValueUnion; end
  class UserArnValue < AuditEventFieldValueUnion; end
  class Unknown < AuditEventFieldValueUnion; end
end

#empty_value ⇒ Types::EmptyOperandValue

Empty value type.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 123

class AuditEventFieldValueUnion < Struct.new(
  :string_value,
  :double_value,
  :boolean_value,
  :empty_value,
  :user_arn_value,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < AuditEventFieldValueUnion; end
  class DoubleValue < AuditEventFieldValueUnion; end
  class BooleanValue < AuditEventFieldValueUnion; end
  class EmptyValue < AuditEventFieldValueUnion; end
  class UserArnValue < AuditEventFieldValueUnion; end
  class Unknown < AuditEventFieldValueUnion; end
end

#equal_to ⇒ Types::TagValue

Object containing tag key and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 311

class BooleanCondition < Struct.new(
  :equal_to,
  :not_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < BooleanCondition; end
  class NotEqualTo < BooleanCondition; end
  class Unknown < BooleanCondition; end
end

#field ⇒ Types::FieldFilter

A filter for fields. Only one value can be provided.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 395

class CaseFilter < Struct.new(
  :field,
  :not,
  :tag,
  :and_all,
  :or_all,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Field < CaseFilter; end
  class Not < CaseFilter; end
  class Tag < CaseFilter; end
  class AndAll < CaseFilter; end
  class OrAll < CaseFilter; end
  class Unknown < CaseFilter; end
end

#field_group ⇒ Types::FieldGroup

Consists of a group of fields and associated properties.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 3320

class Section < Struct.new(
  :field_group,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class FieldGroup < Section; end
  class Unknown < Section; end
end

#field_id ⇒ String

The field ID that this operand should take the value of.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 2651

class OperandOne < Struct.new(
  :field_id,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class FieldId < OperandOne; end
  class Unknown < OperandOne; end
end

#field_options ⇒ Types::FieldOptionsCaseRule

Which options are available in a child field based on the selected value in a parent field.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 442

class CaseRuleDetails < Struct.new(
  :required,
  :field_options,
  :hidden,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Required < CaseRuleDetails; end
  class FieldOptions < CaseRuleDetails; end
  class Hidden < CaseRuleDetails; end
  class Unknown < CaseRuleDetails; end
end

#file ⇒ Types::FileFilter

A filter for related items of this type of File.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#greater_than ⇒ Types::FieldValue

Object containing field identifier and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 1434

class FieldFilter < Struct.new(
  :equal_to,
  :contains,
  :greater_than,
  :greater_than_or_equal_to,
  :less_than,
  :less_than_or_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < FieldFilter; end
  class Contains < FieldFilter; end
  class GreaterThan < FieldFilter; end
  class GreaterThanOrEqualTo < FieldFilter; end
  class LessThan < FieldFilter; end
  class LessThanOrEqualTo < FieldFilter; end
  class Unknown < FieldFilter; end
end

#greater_than_or_equal_to ⇒ Types::FieldValue

Object containing field identifier and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 1434

class FieldFilter < Struct.new(
  :equal_to,
  :contains,
  :greater_than,
  :greater_than_or_equal_to,
  :less_than,
  :less_than_or_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < FieldFilter; end
  class Contains < FieldFilter; end
  class GreaterThan < FieldFilter; end
  class GreaterThanOrEqualTo < FieldFilter; end
  class LessThan < FieldFilter; end
  class LessThanOrEqualTo < FieldFilter; end
  class Unknown < FieldFilter; end
end

#hidden ⇒ Types::HiddenCaseRule

Whether a field is visible, based on values in other fields.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 442

class CaseRuleDetails < Struct.new(
  :required,
  :field_options,
  :hidden,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Required < CaseRuleDetails; end
  class FieldOptions < CaseRuleDetails; end
  class Hidden < CaseRuleDetails; end
  class Unknown < CaseRuleDetails; end
end

#less_than ⇒ Types::FieldValue

Object containing field identifier and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 1434

class FieldFilter < Struct.new(
  :equal_to,
  :contains,
  :greater_than,
  :greater_than_or_equal_to,
  :less_than,
  :less_than_or_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < FieldFilter; end
  class Contains < FieldFilter; end
  class GreaterThan < FieldFilter; end
  class GreaterThanOrEqualTo < FieldFilter; end
  class LessThan < FieldFilter; end
  class LessThanOrEqualTo < FieldFilter; end
  class Unknown < FieldFilter; end
end

#less_than_or_equal_to ⇒ Types::FieldValue

Object containing field identifier and value information.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 1434

class FieldFilter < Struct.new(
  :equal_to,
  :contains,
  :greater_than,
  :greater_than_or_equal_to,
  :less_than,
  :less_than_or_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < FieldFilter; end
  class Contains < FieldFilter; end
  class GreaterThan < FieldFilter; end
  class GreaterThanOrEqualTo < FieldFilter; end
  class LessThan < FieldFilter; end
  class LessThanOrEqualTo < FieldFilter; end
  class Unknown < FieldFilter; end
end

#not ⇒ Types::CustomFieldsFilter

Excludes items matching the filter.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 395

class CaseFilter < Struct.new(
  :field,
  :not,
  :tag,
  :and_all,
  :or_all,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Field < CaseFilter; end
  class Not < CaseFilter; end
  class Tag < CaseFilter; end
  class AndAll < CaseFilter; end
  class OrAll < CaseFilter; end
  class Unknown < CaseFilter; end
end

#not_equal_to ⇒ Types::BooleanOperands

Tests that operandOne is not equal to operandTwo.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 311

class BooleanCondition < Struct.new(
  :equal_to,
  :not_equal_to,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class EqualTo < BooleanCondition; end
  class NotEqualTo < BooleanCondition; end
  class Unknown < BooleanCondition; end
end

#or_all ⇒ Array<Types::CustomFieldsFilter>

Provides “or all” filtering.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 395

class CaseFilter < Struct.new(
  :field,
  :not,
  :tag,
  :and_all,
  :or_all,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Field < CaseFilter; end
  class Not < CaseFilter; end
  class Tag < CaseFilter; end
  class AndAll < CaseFilter; end
  class OrAll < CaseFilter; end
  class Unknown < CaseFilter; end
end

#required ⇒ Types::RequiredCaseRule

Required rule type, used to indicate whether a field is required.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 442

class CaseRuleDetails < Struct.new(
  :required,
  :field_options,
  :hidden,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Required < CaseRuleDetails; end
  class FieldOptions < CaseRuleDetails; end
  class Hidden < CaseRuleDetails; end
  class Unknown < CaseRuleDetails; end
end

#sla ⇒ Types::SlaFilter

Filter for related items of type SLA.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 2782

class RelatedItemContent < Struct.new(
  :contact,
  :comment,
  :file,
  :sla,
  :connect_case,
  :custom,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Contact < RelatedItemContent; end
  class Comment < RelatedItemContent; end
  class File < RelatedItemContent; end
  class Sla < RelatedItemContent; end
  class ConnectCase < RelatedItemContent; end
  class Custom < RelatedItemContent; end
  class Unknown < RelatedItemContent; end
end

#sla_input_configuration ⇒ Types::SlaInputConfiguration

Represents an input SLA configuration.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 3474

class SlaInputContent < Struct.new(
  :sla_input_configuration,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class SlaInputConfiguration < SlaInputContent; end
  class Unknown < SlaInputContent; end
end

#string_value ⇒ String

String value type.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 123

class AuditEventFieldValueUnion < Struct.new(
  :string_value,
  :double_value,
  :boolean_value,
  :empty_value,
  :user_arn_value,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < AuditEventFieldValueUnion; end
  class DoubleValue < AuditEventFieldValueUnion; end
  class BooleanValue < AuditEventFieldValueUnion; end
  class EmptyValue < AuditEventFieldValueUnion; end
  class UserArnValue < AuditEventFieldValueUnion; end
  class Unknown < AuditEventFieldValueUnion; end
end

#tag ⇒ Types::TagFilter

A list of tags to filter on.

Returns:



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# File 'lib/aws-sdk-connectcases/types.rb', line 395

class CaseFilter < Struct.new(
  :field,
  :not,
  :tag,
  :and_all,
  :or_all,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Field < CaseFilter; end
  class Not < CaseFilter; end
  class Tag < CaseFilter; end
  class AndAll < CaseFilter; end
  class OrAll < CaseFilter; end
  class Unknown < CaseFilter; end
end

#user_arn ⇒ String

Represents the Amazon Connect ARN of the user.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 3889

class UserUnion < Struct.new(
  :user_arn,
  :custom_entity,
  :unknown)
  SENSITIVE = [:custom_entity]
  include Aws::Structure
  include Aws::Structure::Union

  class UserArn < UserUnion; end
  class CustomEntity < UserUnion; end
  class Unknown < UserUnion; end
end

#user_arn_value ⇒ String

Represents the user that performed the audit.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connectcases/types.rb', line 123

class AuditEventFieldValueUnion < Struct.new(
  :string_value,
  :double_value,
  :boolean_value,
  :empty_value,
  :user_arn_value,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < AuditEventFieldValueUnion; end
  class DoubleValue < AuditEventFieldValueUnion; end
  class BooleanValue < AuditEventFieldValueUnion; end
  class EmptyValue < AuditEventFieldValueUnion; end
  class UserArnValue < AuditEventFieldValueUnion; end
  class Unknown < AuditEventFieldValueUnion; end
end