Class: Aws::Connect::Types::StartOutboundChatContactRequest

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::StartOutboundChatContactRequest

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #attributes ⇒ Hash<String,String>

  A custom key-value pair using an attribute map.

• #chat_duration_in_minutes ⇒ Integer

  The total duration of the newly started chat session.

• #client_token ⇒ String

  A unique, case-sensitive identifier that you provide to ensure the idempotency of the request.

• #contact_flow_id ⇒ String

  The identifier of the flow for the call.

• #destination_endpoint ⇒ Types::Endpoint

  Information about the endpoint.

• #initial_system_message ⇒ Types::ChatMessage

  A chat message.

• #instance_id ⇒ String

  The identifier of the Amazon Connect instance.

• #participant_details ⇒ Types::ParticipantDetails

  The customer’s details.

• #related_contact_id ⇒ String

  The unique identifier for an Amazon Connect contact.

• #segment_attributes ⇒ Hash<String,Types::SegmentAttributeValue>

  A set of system defined key-value pairs stored on individual contact segments using an attribute map.

• #source_endpoint ⇒ Types::Endpoint

  Information about the endpoint.

• #supported_messaging_content_types ⇒ Array<String>

  The supported chat message content types.

Instance Attribute Details

#attributes ⇒ Hash<String,String>

A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

Returns:

• (Hash<String,String>)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#chat_duration_in_minutes ⇒ Integer

The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).

Returns:

• (Integer)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#client_token ⇒ String

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the AWS SDK populates this field. For more information about idempotency, see [Making retries safe with idempotent APIs]. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.

**A suitable default value is auto-generated.** You should normally not need to pass this option.

[1]: aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#contact_flow_id ⇒ String

The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect console user interface, on the navigation menu go to **Routing, Contact Flows**. Choose the flow. On the flow page, under the name of the flow, choose **Show additional flow information**. The ContactFlowId is the last part of the ARN, shown here in bold:

• arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/123ec456-a007-89c0-1234-xxxxxxxxxxxx

^

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#destination_endpoint ⇒ Types::Endpoint

Information about the endpoint.

Returns:

• (Types::Endpoint)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#initial_system_message ⇒ Types::ChatMessage

A chat message.

Returns:

• (Types::ChatMessage)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#instance_id ⇒ String

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#participant_details ⇒ Types::ParticipantDetails

The customer’s details.

Returns:

• (Types::ParticipantDetails)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#related_contact_id ⇒ String

The unique identifier for an Amazon Connect contact. This identifier is related to the contact starting.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#segment_attributes ⇒ Hash<String,Types::SegmentAttributeValue>

A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.

• Attribute keys can include only alphanumeric, ‘-`, and `_`.

• This field can be used to show channel subtype, such as ‘connect:Guide` and `connect:SMS`.

Returns:

• (Hash<String,Types::SegmentAttributeValue>)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#source_endpoint ⇒ Types::Endpoint

Information about the endpoint.

Returns:

• (Types::Endpoint)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#supported_messaging_content_types ⇒ Array<String>

The supported chat message content types. Supported types are:

• ‘text/plain`

• ‘text/markdown`

• ‘application/json, application/vnd.amazonaws.connect.message.interactive`

• ‘application/vnd.amazonaws.connect.message.interactive.response`

Content types must always contain ‘text/plain`. You can then put any other supported type in the list. For example, all the following lists are valid because they contain `text/plain`:

• ‘[text/plain, text/markdown, application/json]`

• ‘[text/markdown, text/plain]`

• ‘[text/plain, application/json, application/vnd.amazonaws.connect.message.interactive.response]`

Returns:

• (Array<String>)

# File 'lib/aws-sdk-connect/types.rb', line 23930

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end