Class: Aws::Connect::Types::StartOutboundChatContactRequest

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#attributes ⇒ Hash<String,String>

A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

Returns:

  • (Hash<String,String>) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#chat_duration_in_minutes ⇒ Integer

The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).

Returns:

  • (Integer) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#client_token ⇒ String

A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the AWS SDK populates this field. For more information about idempotency, see [Making retries safe with idempotent APIs]. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.

**A suitable default value is auto-generated.** You should normally not need to pass this option.

[1]: aws.amazon.com/builders-library/making-retries-safe-with-idempotent-APIs/

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#contact_flow_id ⇒ String

The identifier of the flow for the call. To see the ContactFlowId in the Amazon Connect console user interface, on the navigation menu go to **Routing, Contact Flows**. Choose the flow. On the flow page, under the name of the flow, choose **Show additional flow information**. The ContactFlowId is the last part of the ARN, shown here in bold:

  • arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/123ec456-a007-89c0-1234-xxxxxxxxxxxx

^

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#destination_endpoint ⇒ Types::Endpoint

Information about the endpoint.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#initial_system_message ⇒ Types::ChatMessage

A chat message.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#instance_id ⇒ String

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#participant_details ⇒ Types::ParticipantDetails

The customer’s details.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#related_contact_id ⇒ String

The unique identifier for an Amazon Connect contact. This identifier is related to the contact starting.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#segment_attributes ⇒ Hash<String,Types::SegmentAttributeValue>

A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.

  • Attribute keys can include only alphanumeric, ‘-`, and `_`.

  • This field can be used to show channel subtype, such as ‘connect:Guide` and `connect:SMS`.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#source_endpoint ⇒ Types::Endpoint

Information about the endpoint.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end

#supported_messaging_content_types ⇒ Array<String>

The supported chat message content types. Supported types are:

  • ‘text/plain`

  • ‘text/markdown`

  • ‘application/json, application/vnd.amazonaws.connect.message.interactive`

  • ‘application/vnd.amazonaws.connect.message.interactive.response`

Content types must always contain ‘text/plain`. You can then put any other supported type in the list. For example, all the following lists are valid because they contain `text/plain`:

  • ‘[text/plain, text/markdown, application/json]`

  • ‘[text/markdown, text/plain]`

  • ‘[text/plain, application/json, application/vnd.amazonaws.connect.message.interactive.response]`

Returns:

  • (Array<String>) 


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# File 'lib/aws-sdk-connect/types.rb', line 29519

class StartOutboundChatContactRequest < Struct.new(
  :source_endpoint,
  :destination_endpoint,
  :instance_id,
  :segment_attributes,
  :attributes,
  :contact_flow_id,
  :chat_duration_in_minutes,
  :participant_details,
  :initial_system_message,
  :related_contact_id,
  :supported_messaging_content_types,
  :client_token)
  SENSITIVE = []
  include Aws::Structure
end