Class: Aws::Connect::Types::PersistentChat

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how to configure for them, see [Enable persistent chat].

[1]: docs.aws.amazon.com/connect/latest/adminguide/chat-persistence.html

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#rehydration_type ⇒ String

The contactId that is used for rehydration depends on the rehydration type. RehydrationType is required for persistent chat.

  • ENTIRE_PAST_SESSION: Rehydrates a chat from the most recently terminated past chat contact of the specified past ended chat session. To use this type, provide the initialContactId of the past ended chat session in the sourceContactId field. In this type, Amazon Connect determines the most recent chat contact on the specified chat session that has ended, and uses it to start a persistent chat.

  • FROM_SEGMENT: Rehydrates a chat from the past chat contact that is specified in the sourceContactId field.

The actual contactId used for rehydration is provided in the response of this API.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 24365

class PersistentChat < Struct.new(
  :rehydration_type,
  :source_contact_id)
  SENSITIVE = []
  include Aws::Structure
end

#source_contact_id ⇒ String

The contactId from which a persistent chat session must be started.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 24365

class PersistentChat < Struct.new(
  :rehydration_type,
  :source_contact_id)
  SENSITIVE = []
  include Aws::Structure
end