Class: Aws::Connect::Types::EvaluationFormMetricConfiguration

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::EvaluationFormMetricConfiguration

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Information about the metric configuration for an evaluation form question. Use this to associate a business outcome metric with a question.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #metric_name ⇒ String

  The name of the metric.

• #metric_type ⇒ String

  The type of metric.

Instance Attribute Details

#metric_name ⇒ String

The name of the metric. Valid values are:

• SALE_SUCCESS – Sale success.

• CSAT – Customer satisfaction.

• CHURN_PROPENSITY – Churn propensity.

• SELF_SERVICE_SUCCESS – Self-service success.

• PARTIAL_SELF_SERVICE_SUCCESS – Partial self-service success.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 13971

class EvaluationFormMetricConfiguration < Struct.new(
  :metric_type,
  :metric_name)
  SENSITIVE = []
  include Aws::Structure
end

#metric_type ⇒ String

The type of metric. Currently, only BUSINESS_OUTCOME is supported.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 13971

class EvaluationFormMetricConfiguration < Struct.new(
  :metric_type,
  :metric_name)
  SENSITIVE = []
  include Aws::Structure
end