Class: Aws::Connect::Types::CrossChannelWorkloadBehavior

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Defines the cross-channel and workload type routing behavior that allows an agent working on a contact to be offered a contact from a different channel or workload type.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#channel_workload_behavior_type ⇒ String

Specifies the routing behavior for an agent handling their current channel and workload type.

Returns:



8731
8732
8733
8734
8735
 
# File 'lib/aws-sdk-connect/types.rb', line 8731

class CrossChannelWorkloadBehavior < Struct.new(
  :channel_workload_behavior_type)
  SENSITIVE = []
  include Aws::Structure
end