Class: Aws::Connect::Types::AutoAcceptConfig

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::AutoAcceptConfig

Includes:

Structure

Defined in:

lib/aws-sdk-connect/types.rb

Overview

Configuration settings for auto-accept for a specific channel.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #agent_first_callback_auto_accept ⇒ Boolean

  Indicates whether auto-accept is enabled for agent-first callbacks.

• #auto_accept ⇒ Boolean

  Indicates whether auto-accept is enabled for this channel.

• #channel ⇒ String

  The channel for this auto-accept configuration.

Instance Attribute Details

#agent_first_callback_auto_accept ⇒ Boolean

Indicates whether auto-accept is enabled for agent-first callbacks. This setting only applies to the VOICE channel.

Returns:

• (Boolean)

# File 'lib/aws-sdk-connect/types.rb', line 2086

class AutoAcceptConfig < Struct.new(
  :channel,
  :auto_accept,
  :agent_first_callback_auto_accept)
  SENSITIVE = []
  include Aws::Structure
end

#auto_accept ⇒ Boolean

Indicates whether auto-accept is enabled for this channel. When enabled, available agents are automatically connected to contacts from this channel.

Returns:

• (Boolean)

# File 'lib/aws-sdk-connect/types.rb', line 2086

class AutoAcceptConfig < Struct.new(
  :channel,
  :auto_accept,
  :agent_first_callback_auto_accept)
  SENSITIVE = []
  include Aws::Structure
end

#channel ⇒ String

The channel for this auto-accept configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Returns:

• (String)

# File 'lib/aws-sdk-connect/types.rb', line 2086

class AutoAcceptConfig < Struct.new(
  :channel,
  :auto_accept,
  :agent_first_callback_auto_accept)
  SENSITIVE = []
  include Aws::Structure
end