Class: Aws::Connect::Types::AfterContactWorkConfigPerChannel

Inherits:
Struct
  • Object
show all
Includes:
Structure
Defined in:
lib/aws-sdk-connect/types.rb

Overview

Configuration settings for after contact work (ACW) timeout for a specific channel.

See Also:

Constant Summary collapse

SENSITIVE = 
[]

Instance Attribute Summary collapse

Instance Attribute Details

#after_contact_work_config ⇒ Types::AfterContactWorkConfig

The ACW timeout settings for this channel.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 144

class AfterContactWorkConfigPerChannel < Struct.new(
  :channel,
  :after_contact_work_config,
  :agent_first_callback_after_contact_work_config)
  SENSITIVE = []
  include Aws::Structure
end

#agent_first_callback_after_contact_work_config ⇒ Types::AfterContactWorkConfig

The ACW timeout settings for agent-first callbacks. This setting only applies to the VOICE channel.

Returns:



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# File 'lib/aws-sdk-connect/types.rb', line 144

class AfterContactWorkConfigPerChannel < Struct.new(
  :channel,
  :after_contact_work_config,
  :agent_first_callback_after_contact_work_config)
  SENSITIVE = []
  include Aws::Structure
end

#channel ⇒ String

The channel for this ACW timeout configuration. Valid values: VOICE, CHAT, TASK, EMAIL.

Returns:

  • (String) 


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# File 'lib/aws-sdk-connect/types.rb', line 144

class AfterContactWorkConfigPerChannel < Struct.new(
  :channel,
  :after_contact_work_config,
  :agent_first_callback_after_contact_work_config)
  SENSITIVE = []
  include Aws::Structure
end