Class: TranslationCms::Api::Customers::Ticket

Inherits:
Base
  • Object
show all
Extended by:
EnumField::EnumeratedAttribute, HstoreTranslate::Translates
Includes:
ActionView::Helpers::TextHelper
Defined in:
lib/translation_cms/api/customers/ticket.rb

Constant Summary collapse

AVAILABLE_STATES = 
%w[created pending in_progress closed follow_up_fail trash
approaching_deadline].freeze
CLOSED_STATES = 
%w[trash closed].freeze
ACTIVE_STATES = 
(AVAILABLE_STATES - CLOSED_STATES).freeze
TRASH_STATES = 
%w[trash].freeze

Instance Method Summary collapse

Methods inherited from Base

all!, custom_scope!, default_attributes, destroy, dummy_resource!, #method_missing_with_translations_will_change, parsed!, path_with_custom_scope, resource_type!, update

Instance Method Details

#active? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'lib/translation_cms/api/customers/ticket.rb', line 47

def active?
  ACTIVE_STATES.include? state
end

#author_name ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 43

def author_name
  I18n.t :self, scope: [:account, :tickets]
end

#closed? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'lib/translation_cms/api/customers/ticket.rb', line 51

def closed?
  CLOSED_STATES.include? state
end

#content_html ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 39

def content_html
  simple_format(description)
end

#css_class ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 22

def css_class
  case state.to_sym
  when :in_progress, :follow_up_fail, :approaching_deadline then 'status_progress'
  when :closed then 'status_resolved'
  when :trash then 'status_closed'
  else 'status_new'
  end
end

#dom_id ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 35

def dom_id
  'initial'
end

#from_customer? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'lib/translation_cms/api/customers/ticket.rb', line 31

def from_customer?
  html_class == 'in'
end

#parsed_updated_at ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 63

def parsed_updated_at
  @parsed_updated_at ||= Time.zone.parse(updated_at)
end

#state_title ⇒ Object 



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# File 'lib/translation_cms/api/customers/ticket.rb', line 59

def state_title
  I18n.t state, scope: [:account, :tickets, :state]
end

#trash? ⇒ Boolean

Returns:

  • (Boolean) 


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# File 'lib/translation_cms/api/customers/ticket.rb', line 55

def trash?
  TRASH_STATES.include? state
end