Class: Teamsupport::TicketAction
Instance Attribute Summary collapse
Attributes inherited from Ticket
#CloserID, #CloserName, #DaysClosed, #DaysOpened, #GroupID, #GroupName, #KnowledgeBaseCategoryID, #KnowledgeBaseCategoryName, #ParentID, #ProductName, #ReportedVersion, #ReportedVersionID, #Severity, #SeverityPosition, #SolvedVersion, #SolvedVersionID, #Status, #StatusPosition, #TicketSeverityID, #TicketSource, #TicketStatusID, #TicketTypeID, #TicketTypeName
Attributes inherited from Base
#attrs
Method Summary
Methods included from Creatable
#DateCreated, #DateModified
Methods inherited from Ticket
#DateClosed, #DueDate, #IsClosed, #IsKnowledgeBase, #IsVisibleOnPortal
Methods inherited from Identity
#initialize
Methods inherited from Base
#[], attr_reader, define_attribute_method, define_predicate_method, #initialize, object_attr_reader, predicate_attr_reader
Methods included from Utils
flat_pmap, pmap
Instance Attribute Details
#ActionType ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def ActionType
@ActionType
end
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#CreatorID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def CreatorID
@CreatorID
end
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#CreatorName ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def CreatorName
@CreatorName
end
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#Description ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def Description
@Description
end
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# File 'lib/teamsupport/ticket_action.rb', line 12
def HoursSpent
@HoursSpent
end
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#ID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def ID
@ID
end
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#ModifierID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def ModifierID
@ModifierID
end
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#ModifierName ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def ModifierName
@ModifierName
end
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#Name ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def Name
@Name
end
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#OrganizationID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def OrganizationID
@OrganizationID
end
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#ProductID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def ProductID
@ProductID
end
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#SlaViolationHours ⇒ Float
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# File 'lib/teamsupport/ticket_action.rb', line 12
def SlaViolationHours
@SlaViolationHours
end
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#SlaViolationTime ⇒ Float
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# File 'lib/teamsupport/ticket_action.rb', line 12
def SlaViolationTime
@SlaViolationTime
end
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#SlaWarningHours ⇒ Float
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# File 'lib/teamsupport/ticket_action.rb', line 12
def SlaWarningHours
@SlaWarningHours
end
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#SlaWarningTime ⇒ Float
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# File 'lib/teamsupport/ticket_action.rb', line 12
def SlaWarningTime
@SlaWarningTime
end
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#TicketID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def TicketID
@TicketID
end
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#TicketNumber ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def TicketNumber
@TicketNumber
end
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#UserID ⇒ Integer
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# File 'lib/teamsupport/ticket_action.rb', line 10
def UserID
@UserID
end
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#UserName ⇒ String
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# File 'lib/teamsupport/ticket_action.rb', line 14
def UserName
@UserName
end
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