Class: TicketSrv
- Inherits:
-
Rack::RPC::Server
- Object
- Rack::RPC::Server
- TicketSrv
- Defined in:
- rtxmlsrv.rb,
rtxmlsrv2.rb
Constant Summary collapse
- INTERFACE =
XMLRPC::interface("rt") { meth 'string add_watcher(struct)','Calls RT_Client::add_watcher' meth 'array attachments(struct)','Calls RT_Client::attachments' meth 'string comment(struct)','Calls RT_Client::comment' meth 'string correspond(struct)','Calls RT_Client::correspond' meth 'string create(struct)','Calls RT_Client::create' meth 'string create_user(struct)','Calls RT_Client::create_user' meth 'string edit(struct)','Calls RT_Client::edit' meth 'string edit_or_create_user(struct)','Calls RT_Client::edit_or_create_user' meth 'struct get_attachment(struct)','Calls RT_Client::get_attachment' meth 'struct history(struct)','Calls RT_Client::history (long form)' meth 'struct history_item(struct)','Calls RT_Client::history_item' meth 'array list(struct)','Calls RT_Client::list' meth 'array query(struct)','Calls RT_Client::query (long form)' meth 'struct show(struct)','Calls RT_Client::show' }
Instance Method Summary collapse
-
#add_watcher(struct) ⇒ Object
Allows watchers to be added via RT_Client::add_watcher You need to pass :id, :addr, and optionally :type.
-
#attachments(struct) ⇒ Object
Gets a list of attachments via RT_Client::attachments You need to pass :id, and optionally :unnamed.
-
#comment(struct) ⇒ Object
Adds comments to tickets via RT_Client::comment.
-
#correspond(struct) ⇒ Object
Allows new tickets to be created via RT_Client::correspond.
-
#create(struct) ⇒ Object
Allows new tickets to be created via RT_Client::create.
-
#create_user(struct) ⇒ Object
Allows new users to be created via RT_Client::create_user.
-
#edit(struct) ⇒ Object
Allows existing ticket to be modified via RT_Client::edit.
-
#edit_or_create_user(struct) ⇒ Object
Allows new users to be edited or created if they don’t exist.
-
#get_attachment(struct) ⇒ Object
Retrieves attachments via RT_Client::get_attachment.
-
#history(struct) ⇒ Object
Gets the history of a ticket via RT_Client::history.
-
#history_item(struct) ⇒ Object
Gets a single history item via RT_Client::history_item.
-
#initialize ⇒ TicketSrv
constructor
A new instance of TicketSrv.
-
#list(struct) ⇒ Object
Gets a list of tickets via RT_Client::list.
-
#query(struct) ⇒ Object
Gets a list of tickets via RT_Client::query.
-
#show(struct) ⇒ Object
Gets detail (minus history/attachments) via RT_Client::show.
-
#usersearch(struct) ⇒ Object
Find RT user details from email address via RT_Cleint::usersearch.
Constructor Details
#initialize ⇒ TicketSrv
Returns a new instance of TicketSrv.
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# File 'rtxmlsrv.rb', line 32 def initialize end |
Instance Method Details
#add_watcher(struct) ⇒ Object
Allows watchers to be added via RT_Client::add_watcher You need to pass :id, :addr, and optionally :type
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# File 'rtxmlsrv.rb', line 54 def add_watcher(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.add_watcher(struct) rt = nil val end |
#attachments(struct) ⇒ Object
Gets a list of attachments via RT_Client::attachments You need to pass :id, and optionally :unnamed
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# File 'rtxmlsrv.rb', line 70 def (struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end rt = RT_Client.new val = rt.(struct) rt = nil val end |
#comment(struct) ⇒ Object
Adds comments to tickets via RT_Client::comment
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# File 'rtxmlsrv.rb', line 86 def comment(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.comment(struct) rt = nil val end |
#correspond(struct) ⇒ Object
Allows new tickets to be created via RT_Client::correspond
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# File 'rtxmlsrv.rb', line 101 def correspond(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.correspond(struct) rt = nil val end |
#create(struct) ⇒ Object
Allows new tickets to be created via RT_Client::create
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# File 'rtxmlsrv.rb', line 116 def create(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.create(struct) rt = nil val end |
#create_user(struct) ⇒ Object
Allows new users to be created via RT_Client::create_user
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# File 'rtxmlsrv.rb', line 131 def create_user(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.create_user(struct) rt = nil val end |
#edit(struct) ⇒ Object
Allows existing ticket to be modified via RT_Client::edit
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# File 'rtxmlsrv.rb', line 176 def edit(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.edit(struct) rt = nil val end |
#edit_or_create_user(struct) ⇒ Object
Allows new users to be edited or created if they don’t exist
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# File 'rtxmlsrv.rb', line 161 def edit_or_create_user(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.edit_or_create_user(struct) rt = nil val end |
#get_attachment(struct) ⇒ Object
Retrieves attachments via RT_Client::get_attachment
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# File 'rtxmlsrv.rb', line 191 def (struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.(struct) rt = nil val end |
#history(struct) ⇒ Object
Gets the history of a ticket via RT_Client::history
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# File 'rtxmlsrv.rb', line 206 def history(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.history(struct) rt = nil val end |
#history_item(struct) ⇒ Object
Gets a single history item via RT_Client::history_item
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# File 'rtxmlsrv.rb', line 221 def history_item(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.history_item(struct) rt = nil val end |
#list(struct) ⇒ Object
Gets a list of tickets via RT_Client::list
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# File 'rtxmlsrv.rb', line 236 def list(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.list(struct) rt = nil val end |
#query(struct) ⇒ Object
Gets a list of tickets via RT_Client::query
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# File 'rtxmlsrv.rb', line 251 def query(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.query(struct) rt = nil val end |
#show(struct) ⇒ Object
Gets detail (minus history/attachments) via RT_Client::show
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# File 'rtxmlsrv.rb', line 266 def show(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.show(struct) rt = nil val end |
#usersearch(struct) ⇒ Object
Find RT user details from email address via RT_Cleint::usersearch
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# File 'rtxmlsrv.rb', line 146 def usersearch(struct) struct.remapkeys! if struct.has_key? :user and struct.has_key? :pass rt = RT_Client.new(:user => struct[:user], :pass => struct[:pass]) struct.delete(:user) struct.delete(:pass) else rt = RT_Client.new end val = rt.usersearch(struct) rt = nil val end |