Zendeath

An open source command-line client for Zendesk.

Primarly created as a learning experience.

Copy .zendeath.yaml.example to ~/.zendeath.yaml and fill in relevant details.

Current commands include:

  • me - Shows what Zendesk knows about the current user.
  • localinfo - Shows config data.
  • alltickets - Shows total number of tickets, plus number of unsolved tickets.
  • myworking - Shows your current working tickets + some data.
  • showticket - Show ticket info + comments.

Currently has no external dependencies for real functionality, but requires pry because I'm lazy and it's a work in progress.

No tests because I don't know how to write tests yet.

todo

  • [ ] showticket should give requester name
  • [ ] showticket should left/right justify for requester/agent
  • [ ] Ability to post updates to tickets
  • [ ] Ability to change status of tickets

Gem Version