Method: Uberbringer::QueryBase#all_open_tickets

Defined in:: lib/uberbringer/query_base.rb

#all_open_tickets ⇒ `Object`



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# File 'lib/uberbringer/query_base.rb', line 28

def all_open_tickets
  filter_by_status([STATUS_MAPPINGS[:pending],STATUS_MAPPINGS[:assigned],STATUS_MAPPINGS[:new],STATUS_MAPPINGS[:in_progress]])
end