InContact 
This gem is a library for accessing InContact's API
Installation
Add this line to your application's Gemfile:
gem 'incontact'
And then execute:
$ bundle
Configuration
The following environmental variables need to be defined. They will be used to set all configurations for the client without the need to customize a YAML config file. An example configuration:
export INCONTACT_TOKEN_URL=https://api.incontact.com/InContactAuthorizationServer/token
export INCONTACT_APP_NAME=dashboard
export INCONTACT_VENDOR_NAME=VeryGoodBusinessCo
export INCONTACT_BUSINESS_UNIT_NUMBER=123456
export INCONTACT_SCOPE="AdminApi RealTimeApi" # Scope used for tokens. Leaving this blank will set scope to all APIs
export [email protected] # Admin user who can access all data
export INCONTACT_PASSWORD=Apple123!
It is recommended to use dotenv to set your ENV variables.