This is a Griddler adapter that allows you to parse email replies when used with Amazon SES.


Add these lines to your application's Gemfile:

gem 'griddler'
gem 'griddler-amazon_ses'

And then execute:

$ bundle


  1. Setup Amazon SES to receive emails -- see

  2. From AWS SES -> Rule Sets, choose to "Create Receipt Rule" and choose to use SNS. Add an action with a new SNS topic that ends in _griddler, with a Base64 encoding.

  3. Go to AWS SNS (Simple Notification Service) -> Topics. Click on your _griddler topic. Add a subscription that points to your configured griddler endpoint (the default route is /email_processor). You're server must be already running to confirm the subscription request!

  4. In your griddler handler, be sure to handle/ignore empty reply emails (ie. check for email.headers.empty?) to account for the fact that some hooks are just SNS's subscription handling.


Bug reports and pull requests are welcome on GitHub at


The gem is available as open source under the terms of the MIT License.