Class: Aws::TranscribeService::Types::CreateCallAnalyticsCategoryRequest

Inherits:

Struct

• Object
• Struct
• Aws::TranscribeService::Types::CreateCallAnalyticsCategoryRequest

Includes:

Structure

Defined in:

lib/aws-sdk-transcribeservice/types.rb

Overview

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #category_name ⇒ String

  A unique name, chosen by you, for your Call Analytics category.

• #input_type ⇒ String

  Choose whether you want to create a real-time or a post-call category for your Call Analytics transcription.

• #rules ⇒ Array<Types::Rule>

  Rules define a Call Analytics category.

Instance Attribute Details

#category_name ⇒ String

A unique name, chosen by you, for your Call Analytics category. It’s helpful to use a detailed naming system that will make sense to you in the future. For example, it’s better to use ‘sentiment-positive-last30seconds` for a category over a generic name like `test-category`.

Category names are case sensitive.

Returns:

• (String)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 631

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end

#input_type ⇒ String

Choose whether you want to create a real-time or a post-call category for your Call Analytics transcription.

Specifying ‘POST_CALL` assigns your category to post-call transcriptions; categories with this input type cannot be applied to streaming (real-time) transcriptions.

Specifying ‘REAL_TIME` assigns your category to streaming transcriptions; categories with this input type cannot be applied to post-call transcriptions.

If you do not include ‘InputType`, your category is created as a post-call category by default.

Returns:

• (String)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 631

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end

#rules ⇒ Array<Types::Rule>

Rules define a Call Analytics category. When creating a new category, you must create between 1 and 20 rules for that category. For each rule, you specify a filter you want applied to the attributes of a call. For example, you can choose a sentiment filter that detects if a customer’s sentiment was positive during the last 30 seconds of the call.

Returns:

• (Array<Types::Rule>)

# File 'lib/aws-sdk-transcribeservice/types.rb', line 631

class CreateCallAnalyticsCategoryRequest < Struct.new(
  :category_name,
  :rules,
  :input_type)
  SENSITIVE = []
  include Aws::Structure
end